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Newbold Toyota

O'Fallon, IL

4.2
1,564 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,564 Reviews of Newbold Toyota

April 20, 2019

Much better than the other visits The only problem i have dealt with is my tires always having different amount of air I tell them 32 and they are always different. Like they do not More

by r.rapp42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs, Jim Allen
April 20, 2019

Excellent service experience Brought my car in for brake service as it was the original brake shoes and fluid (13 yrs old). Excellent experience, explained everything to me. More

by greg.wold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
April 20, 2019

35,000 mile check up After a 2 hour wait for a routine maintain check, there was no apology or reason for the long delay. When I reached my car, on the floor of the car wa More

by kjliddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know!, Matt Mohan
April 20, 2019

Dave is the man Dave Stephens has truly embodied the term customer service. He has gone above and beyond again and again. I can’t say enough. Thank you Dave. Shaw More

by jordan.unfried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Stevens, Shawn Karfs
April 20, 2019

courteous and fast I have walking difficulties and they seated me and brought the paper work to me. when my car was done they brought it to me. More

by cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford, Jake Creek
April 20, 2019

Good experience I brought my Prius in for routine maintenance. I was assisted by Shawn. He was straight forward and explained what was scheduled based on the mileage. More

by Quiltingal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
April 20, 2019

Friendly, fast and accommodating This is my 2nd vehicle from Newbold and it was just as easy as the first! I leased a new Camry today with the help of Dave Stevens and will definitely More

by LINDSEY.EBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kavran, Dave Stevens
April 20, 2019

Quick and easy Newbold quickly found the vehicle we wanted with no hassle. We got a fair price without pressure or the usual car dealership games. They were great More

by CDRIVER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heerman was awesome to work with., Robert Kavran
April 20, 2019

Service The problem was identified and corrected. They listened to me and worked with me to solve the problem. I highly recommend Newbold Toyota. I have been More

by dditucci9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Grider, David Twigg, Chris Newbold
April 18, 2019

4Runner purchase This was our second car buying experience with Mark. The ease of the car buying experience and great service is what brings us back. Thanks Mark! More

by 4XCLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford
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