Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
My overall experience My service was excellent. I have been a customer for many years: purchased my 2007 Toyota from Newbold Toyota. Shawn is always professional and cou My service was excellent. I have been a customer for many years: purchased my 2007 Toyota from Newbold Toyota. Shawn is always professional and courteous. His behavior demonstrates he and Newbold appreciates my business. More
Oil change Got an oil change. Everyone was polite and courteous. Service was done quickly as part of extended service package. Here are more words for you. Got an oil change. Everyone was polite and courteous. Service was done quickly as part of extended service package. Here are more words for you. More
Outstanding service by Jim. Provided timely updates. I felt like he was on my side pointing out items of interest. He is definitely a keeper for NEWBOLD car services and sales Provided timely updates. I felt like he was on my side pointing out items of interest. He is definitely a keeper for NEWBOLD car services and sales More
Very satisfied Friendly and knowledgeable staff. I felt very at ease with the entire experience. Newbold Toyota is my new car dealership, for future purchases. Friendly and knowledgeable staff. I felt very at ease with the entire experience. Newbold Toyota is my new car dealership, for future purchases. I'll be back! More
Great Service Dave and Josh were extremely helpful in finding me a car to suit my needs. I walked out of the dealership knowing that I had made the right decision p Dave and Josh were extremely helpful in finding me a car to suit my needs. I walked out of the dealership knowing that I had made the right decision picking Newbold Toyota. No hassle, no gimmicks, just people who want you to be happy with a new car. More
Thrilled I Have Another Prius Dave Stevens and Robert Kavran were both experts in their fields. This is the second Prius I have bought from Dave. They were very courteous and Da Dave Stevens and Robert Kavran were both experts in their fields. This is the second Prius I have bought from Dave. They were very courteous and Dave set my new car up with all that I wanted. Thank you! More
Check up. Everything was fine. Only tires rotated. Nice to know they take good care of ya like always. Everybody is always friendly and nice. I like that HGTV i Everything was fine. Only tires rotated. Nice to know they take good care of ya like always. Everybody is always friendly and nice. I like that HGTV is always on in the waiting room! More
A little annoyed with service. Made an appointment for some recall work. Arrived for my appointment and was informed that there wasn't a technician on duty that could perform the wo Made an appointment for some recall work. Arrived for my appointment and was informed that there wasn't a technician on duty that could perform the work and they rescheduled my appointment. I arrived at the next appointment for the same work and was asked if parts were ordered. I also asked to add additional service for my vehicle. I left my vehicle all day from 9am to 4pm. When I arrived at 4, my vehicle was done. Recall work wasn't finished because I was told parts had to be ordered, and the service I had to pay for was done. Would have been nice to get a phone call before I showed up to tell me it can't be done instead of making my come up there multiple times to have 1 thing done. That's pretty poor service. I don't remember everyone else but Jeanine Johnston was very helpful. More
Tire rotation- done quickly Very friendly and prompt. Clean and neat. Easy to get into service area. Only thing I didn’t like was having to go off location to find the free car w Very friendly and prompt. Clean and neat. Easy to get into service area. Only thing I didn’t like was having to go off location to find the free car wash. Love the idea of the wash- just wish it was there or in the immediate area. Thank you! More
Incredibly impressed I have been super satisfied with the care and connection of the Newbold Service team. The agents are friendly and positive. My cars service work was d I have been super satisfied with the care and connection of the Newbold Service team. The agents are friendly and positive. My cars service work was done quickly and the agents were very helpful with my inquiry on a recent mailing I received regarding a recall. I don't take my cars to any where other than Newbold. They do a great job and the prices are very reasonable. More