Newbold Toyota

courteous and efficient My car was making a noise sometimes-not all the time. I thought it was when I applied the brakes but it wasn't that. The service advisor, Shawn, fou My car was making a noise sometimes-not all the time. I thought it was when I applied the brakes but it wasn't that. The service advisor, Shawn, found the rattle. The exhaust heat shield was loose. It didn't take the mechanic long to secure it and I was on my way. More

Had a perfect experience! I inquired about about a trade in value on my Corolla ..received a great offer and traded up to a 2019 Camry. Every single person that I dealt with f I inquired about about a trade in value on my Corolla ..received a great offer and traded up to a 2019 Camry. Every single person that I dealt with from salesperson to sales manager and finance manager could not have been more professional this was an overall fabulous experience. More

Shawn and Kim are the Best! Service after the sale for me is the most important part of the deal. I've had a long term (going on 10 years) relationship with the service departme Service after the sale for me is the most important part of the deal. I've had a long term (going on 10 years) relationship with the service department at Newbold. It's always nice for the Service Department to recognize you upon call or walk up. Shawn knows and understands my needs and always goes the extra distance to make sure I understand what needs to be done to the car, and will continue to advise me until the repair is complete and all is good to go. Thank you Shawn! Note -If Shawn is away, Jim Allen will step in to make sure I'm taken care of as well. I must also thank Kim. She has known me the longest and I feel very privileged to be able to call upon her for questions, concerns or arrange a car while mine is being serviced. She's the best! More

I trust them to recommend what needs to be done. Although I know some of the services I want done on my car, I trust Newbold's staff to recommend most services. They always tell me what they would r Although I know some of the services I want done on my car, I trust Newbold's staff to recommend most services. They always tell me what they would recommend and then leave it to me to make the decision. There always friendly whenever I have gone there. I usually wait at the dealership while they service my car and I'm usually in and out of there fairly quickly depending on what needs to be done of course. I would definitely recommend them. More

Efficient, courteous professional service I took my Toyota Camry in for new tires and received outstanding service. Shawn was the service person who checked my car in and he was courteous and I took my Toyota Camry in for new tires and received outstanding service. Shawn was the service person who checked my car in and he was courteous and professional. He told be about how long the service would take and he called me when my car was ready. He was again courteous and professional when I picked up my car. I have always received excellent service from Newbold Toyota. More

Excellent customer service "I'm glad I bought a Toyota"! Excellent customer service!! Repair rates not bad either. Suttle service is a great plus with a friendly and very nic "I'm glad I bought a Toyota"! Excellent customer service!! Repair rates not bad either. Suttle service is a great plus with a friendly and very nice driver. Thank you from a very satisfied customer. More

Great Jim Allen was so helpful in getting a late minute appointment set up for service. I appreciate that he communicates clearly what my car needs at that Jim Allen was so helpful in getting a late minute appointment set up for service. I appreciate that he communicates clearly what my car needs at that time. I wouldn’t want to take my car anywhere else. Thank you. More

Very satisfied. Went in for the 5000 mile check up. No problems what so ever! Really liked the coupon that was attached to the work completed form. Free car wash Went in for the 5000 mile check up. No problems what so ever! Really liked the coupon that was attached to the work completed form. Free car wash at Sparkle Express Car Wash in Swansea! Thank you. More

Very professional and extremely helpful staff The entire staff was very courteous, along with extremely professional. During my visits I spoke to several staff members, and they were most attentiv The entire staff was very courteous, along with extremely professional. During my visits I spoke to several staff members, and they were most attentive to my questions. Mark Wakeford was knowledgeable and a consummate professional. More

Normal Service Plus Went in for regular service, front light and license bracket replacement. i also had recall work completed from a letter notification. As always pr Went in for regular service, front light and license bracket replacement. i also had recall work completed from a letter notification. As always professional and friendly. More