Newbold Toyota

Awesome! Do I need to say anymore? Sonny was awesome to deal with. I was in the market for a new Tundra. I had previously placed a deposit for one at a dealer closer to me, and had been Sonny was awesome to deal with. I was in the market for a new Tundra. I had previously placed a deposit for one at a dealer closer to me, and had been waiting for several months. A friend referred me to Sonny, after such disappointment with the previous dealer. I found a Tundra at Newbold online, and called Sonny to make an appointment to see the truck. Sonny was off the day I was available to view the truck, but he showed up to work to meet me anyway. He had the truck out front ready for me to view, and test drive. I didn't even have to walk into the show room. He met me in the parking lot with the keys in hand. Didn't ask for any physical information. He showed the truck, and handed me the keys. He said go for a test drive, and I'll see you when you get back. Now that's service! Very little haggling, and no pressure sales. The transaction consisted of completing my trade, and purchase of the new Tundra. I was out within a couple of hours. Financing, and all. While finishing the paperwork, I also called the previous dealer demanding a refund of my deposit. I picked up my deposit that day on the way home in my new truck. Like I said.....I had an Awesome experience with Sonny at Newbold Toyota in O'Fallon, IL. More

2015 Special Order Sienna....Price right....Service outspend Being the parents of 5 children ranging from 18 to 4 we had no time to car shop in person. I knew what I wanted down to color inside and out....what Being the parents of 5 children ranging from 18 to 4 we had no time to car shop in person. I knew what I wanted down to color inside and out....what feature I had to have. NEWBOLD ordered my van specifically the way I wanted and kept me apprised of its progress. The week my vechile was due to arrive, we had a death in the family. I was concerned they would sell it and we would need to start over (which would have been ok), but I was assured to not worry...it would be there waiting for me after we buried a parent out of state. Upon returning , as many families are we were short on time at the t me of pick up. They had out paperwork ready, and a team of associates waiting to help us get it done and the vechile "checked out" or explain to me. I HIGHLY RECOMEND NEWBOLD TOYOTA. We continue to love our Sienna, the kids love their sun roof. The extra light does exactly what I had hoped for...making it not so "cavy". The two littles who spend ALOT of time in the car....LOVE LOVE LOVE it. The sliding second row fits our Bigs at over 6'2" and has WAY MORE ROOM for them than my beloved suburban, More

Car buying done right. We went online and did a little research for a late model used car. The car we were initially interested in wasn't available the day we were shopping We went online and did a little research for a late model used car. The car we were initially interested in wasn't available the day we were shopping due to it being recently received by the dealership and being out for detailing. We went by anyway because we wanted to drive a late model Camry and our salesman, Sonny was happy to let us drive a couple that were similarly equipped and priced as the one we saw online. We decided to buy an XLE Camry with low mileage, agreed on a price and we are very happy with the car and the buying experience. We visited other dealerships this same day, looked at and drove other cars and although most of the sales staff we dealt with were helpful and courteous we think the service we received at Newbold and from Sonny exceeded our expectations. More

Great Experience Sonny was great to deal with and made the process happen very quickly. He ordered a Tundra from another dealership and had the entire process done in Sonny was great to deal with and made the process happen very quickly. He ordered a Tundra from another dealership and had the entire process done in less than a week. He helped me through the process and was very courteous, professional and made the entire process enjoyable. More

Very Pleasant Used 4Runner Purchase My family bought a used Toyota 4Runner from Sonny Swearingen at Newbold Toyota. The experience was great!!!! I found the used 4Runner on-line and My family bought a used Toyota 4Runner from Sonny Swearingen at Newbold Toyota. The experience was great!!!! I found the used 4Runner on-line and called Newbold to confirm the vehicle was available. Sonny answered the phone and was very pleasant and helpful. We drove to Newbold...........and the first person we met at the lot was Sonny. We test drove the 4Runner and worked a deal in short order. Sonny was very pleasant, helpful and professional during the whole buying experience. Looking forward to doing business with Sonny and Newbold in the future!!!!! More

Great Experience Sonny was extremely professional and is a good man. He helped me through the sales process efficiently and effectively. The car buying process was f Sonny was extremely professional and is a good man. He helped me through the sales process efficiently and effectively. The car buying process was fun and easy. More

Newbold made buying a car relaxing! After buying a used car from Sonny we came back a year later to buy a new Camry. The entire dealership was very pleasant and professional during the e After buying a used car from Sonny we came back a year later to buy a new Camry. The entire dealership was very pleasant and professional during the entire process. Sonny is well organize and represents Newbold well. More

Sonny hooked me up with a good used car Needed a quick buy for daughter in college. Sonny hooked me up with a good buy on a used Solara. A good man, very personable and easy to work with - n Needed a quick buy for daughter in college. Sonny hooked me up with a good buy on a used Solara. A good man, very personable and easy to work with - no high pressure sales tactics- took my offer and we were fat n happy. More

Dedicated to his customers! Was great to work with to get a Tundra ordered. Got everything I wanted and kept me updated on the status. Also, kept in contact with me the day I c Was great to work with to get a Tundra ordered. Got everything I wanted and kept me updated on the status. Also, kept in contact with me the day I came to pick up the truck even after his father suddenly passed away the day before! All around great guy and dedicated to his customers in all situations. More

Great buying experience and a great car We were thinking of buying a Toyota Highlander when they were in short supply. Another dealership blew us off because they didn't have any to show us We were thinking of buying a Toyota Highlander when they were in short supply. Another dealership blew us off because they didn't have any to show us and didn't seem interested in finding one. We drove by Newbold on a Sunday and noticed two Highlanders on the lot. I contacted Newbold on their website and we were fortunate that Sonny Swearingen got back to me right away to set up a test drive. Once we drove it, we were sold...but, the features we wanted was not on the lot, so we ordered one. In a few days Sonny called to inform us that he found one that met our specs plus more, and could arrange for it to be delivered to the dealership We agreed and the deal was done. Could not have been happier with Sonny, who made this the best car-buying experience we have ever had. He loans us his car if we need one during service. He always greets us and stops to chat when we are at the dealership for service. We will buy our next car from Sonny. More