Newbold Toyota

Smooth and efficient Wife and I were out car shopping. We already owned a Camry (purchased from a different dealer) so we knew Toyota quality. Sales staff were excellent Wife and I were out car shopping. We already owned a Camry (purchased from a different dealer) so we knew Toyota quality. Sales staff were excellent, knowledgeable but not overbearing. Loved a car on the showroom floor. Made a good deal, drove it home 2 hours after we walked through the showroom door. Best, least painful car buying experience I've had in 40 years. More

Awesome experience This is the 3rd vehicle we bought and couldn't be anymore satisfied. From the first day we met Sonny, he made us feel like a friend and not just a cus This is the 3rd vehicle we bought and couldn't be anymore satisfied. From the first day we met Sonny, he made us feel like a friend and not just a customer. His service is outstanding, we can't imagine buying a car from anyone else. If you need a positive experience, go see Sonny at Newbold Toyota, you won't be disappointed. More

Love my new Camry but.. Although I enjoy my new purchase, I was not satisfied with the customer service overall. I plan to purchase my next Toyota somewhere else. Thanks Although I enjoy my new purchase, I was not satisfied with the customer service overall. I plan to purchase my next Toyota somewhere else. Thanks Matt Mahon for making my purchase possible! More

2016 Prius We had the pleasure of working with the two Matt's at this dealership and they were AWESOME! We had such a great experience and left with a new 2016 We had the pleasure of working with the two Matt's at this dealership and they were AWESOME! We had such a great experience and left with a new 2016 Prius! Matt E. was very knowledgedable about the new product and extremly friendly and patient with myself and my husband. Matt M heled us to figure out the exact cost and what deals we could get. overall it was a great experience and if ever I have to get another car I will go here first. More

Awesome One of the best experiences of purchasing a new truck ever. Had to order it due to it being a 2016 model. All was well explained on how long it would One of the best experiences of purchasing a new truck ever. Had to order it due to it being a 2016 model. All was well explained on how long it would take for delivery, and was delivered in the time frame explained to me. If I live long enough to need another truck ....I will be going to Newbold Toyota! More

A Comfortable Experience I felt extremely comfortable with Mark. He listened carefully to what I needed and made it happen without being pressured by him or anyone else. I end I felt extremely comfortable with Mark. He listened carefully to what I needed and made it happen without being pressured by him or anyone else. I ended up leasing two cars with all the features needed on my list. Mark followed up with me a couple of days later to see if I had any questions and assured me to call or stop by if I did. I sincerely appreciated his interest. It was genuine! I More

No pressure Great buying experience. They didn't have exactly what I wanted on the lot, so we ordered it no pressure from Sonny or anyone else. Great buying experience. They didn't have exactly what I wanted on the lot, so we ordered it no pressure from Sonny or anyone else. More

Keeping It In The Family My mother purchased our first Toyota Camry (which we kept for over 15 years) from this dealer when I was 5 years old so naturally this was the dealer My mother purchased our first Toyota Camry (which we kept for over 15 years) from this dealer when I was 5 years old so naturally this was the dealer I thought of when it was time for me to look for a car. I rented cars from Newbold on several occasions so I knew the service would be great but I had no idea how helpful the sales associates would be. Initially my mother worked with Josh to narrow down my options. By the time I saw the car they agreed upon I was instantly in love! The car was perfect! Between speaking with Josh about the features of the car, warranty packages and doing an extended test drive I was becoming more and more sold. Finally, the way the financing manager discussed my financing options and the service team cleaned up the car was the perfect ending to a comfortable, enjoyable car buying experience. I will be making all my future purchases through Newbold! More

Easy and Fair I'm a repeat customer of Newbold and will certainly deal with them again. The salesman, Sonny Swearingen, was extremely accommodating in dealing with I'm a repeat customer of Newbold and will certainly deal with them again. The salesman, Sonny Swearingen, was extremely accommodating in dealing with me on a few test drives. I wanted to take the vehicle for some extended tests, so I could go load up the kids and do some running around.....a true test drive. He had them gassed up and ready to go, no hassle no paperwork. Even when he wasn't immediately available, or actually working that day, he made sure I was taken care of and ran down the car I was looking for, I'm sure I got a reliable car, but I'll be back when the time is right! i would recommend Sonny at Newbold Toyota in O'Fallon IL. More