Newark Toyota World

Unhappy but they don't care Newark Toyota World did not fulfill and provide me what I agreed to purchase. It truly is a long story filled with being hung up on, texted expletive Newark Toyota World did not fulfill and provide me what I agreed to purchase. It truly is a long story filled with being hung up on, texted expletives, dropping off my car post purchase for attempted fixes to be told at the end of the day that it was not completed and that I would have to bring it back yet another day. But the primary point is the sales representative was not fully aware of the options available on the car and I was told I would be getting something that in the end I have not. It has been 9 months and they have stopped returning my calls and emails. Likely they think I'm just that "unhappy" customer that can't be pleased. But in reality they have not provided me what I was sold and yet still refuse to acknowledge that fact and correct the issue. If they wish to contact me again to discuss this they know who I am. But I doubt they will. I will never purchase a car from this dealership again and likely never a toyota again. I would love to just trade in the car at this point and am already looking into this option. More

A Very Positive Experience! I have never had such a positive experience shopping for a car! Chris Delpeche helped me look for my car. He is very easy-going, friendly, and acces I have never had such a positive experience shopping for a car! Chris Delpeche helped me look for my car. He is very easy-going, friendly, and accessible and I never felt like he was just trying to make a sale. Chris' knowledge of the cars was clear and he knew exactly what each car could and couldn't do. During the test drive he had a series of interesting points he wanted to show me about the car, which I found very helpful. I was very impressed with Chris Delpeche and did not have as positive and informational a visit at the other car places I looked at while shopping for my next car. More

Amazing! I worked with Ken Steen. He was great, very kind and informative. He was willing to help me in anyway and I appreciated his amazing service. I woul I worked with Ken Steen. He was great, very kind and informative. He was willing to help me in anyway and I appreciated his amazing service. I would recommend him to anyone, as well as Newark Toyota World. More

Over and Above Chris Delpeche has been my car sales man for 20 plus years. I have purchased many vehicles from him and referred many people to him including my imme Chris Delpeche has been my car sales man for 20 plus years. I have purchased many vehicles from him and referred many people to him including my immediate family and closest friends as I know that he will go over and above to put them in a car that they will be happy with. Our latest transaction with Chris was for my 16 year old daughter. This purchase was for her first car. Chris made sure we ended up with a reliable and safe car for her and her sister, who will be driving the car also in the next 12 months. I was especially impressed with the care Chris took in going over all of the details of the car with my daughters and explained things to them which I would have never thought of. I go to Chris first, whenever I am looking for a new car as I know he will do whatever is possible to do what is best for my situation, even if that means passing up the opportunity to make a commission and advising me against a sale as it would not make sense at that particular time. Thanks again Chris for all of your hard work and care for your clients. I know you have just added 2 more to your ever-growing list. More

Get Experience "Chris Is Amazing" I worked with Chris Delpeche He was great. He went through everything in the car when I picked it up and answered all my questions. I appreciate the h I worked with Chris Delpeche He was great. He went through everything in the car when I picked it up and answered all my questions. I appreciate the high level of service provided by your dealership. 100% satisfied, couldn't have had any better effort from Toyota World My experience was the best that it could have possibly been, I won't go anywhere else for the rest of my life. Thanks Mr. Chris D More

It couldn't have been better! This was my first time buying a car for myself and the process could not have gone better! Jim was extremely helpful and really put me at ease. With s This was my first time buying a car for myself and the process could not have gone better! Jim was extremely helpful and really put me at ease. With so much information available to consumers now, the whole process shifted from a high pressure sales environment to a truly consultative experience. It almost doesn't feel accurate to say I bought a car from Jim. He worked so hard to ensure the process felt seamless on my end, that it felt like he was there to just help me pick up the car that I wanted. I would definitely work with him in the future! More

Outstanding Salesmanship! Honest, knowledgeable and trustworthy…Chris Delpeche is an amazing sales person. I've purchased several vehicles from Chris at Newark Toyota World and Honest, knowledgeable and trustworthy…Chris Delpeche is an amazing sales person. I've purchased several vehicles from Chris at Newark Toyota World and each experience has been a total delight. Chris creates a stress free environment and offers top rate professionalism. More

Great Service !!! Wes went above and beyond to satisfy my service needs. I felt that prices were fair and he spent time explaining what was to be done. My only negative Wes went above and beyond to satisfy my service needs. I felt that prices were fair and he spent time explaining what was to be done. My only negative is that they didn't wash my vehicle. I will return for service and refer all my friends their too. More

Best experience ever! Chris Delpeche is the best sales person ever! He is very helpful all the time. I can call him at anytime regarding my vehicle and he always provides h Chris Delpeche is the best sales person ever! He is very helpful all the time. I can call him at anytime regarding my vehicle and he always provides helps right away. Will never shop anywhere else but Toyota World with Chris Delpeche More

superior service From the most awesome sales associate, Chris Depache to the best in class service team. I have been extremly pleased with my Highlander purchase and h From the most awesome sales associate, Chris Depache to the best in class service team. I have been extremly pleased with my Highlander purchase and highly recommend Newark Toyota. Over the years, Chris has continued to uplift service by keeping me apprised of new Toyota sales offers in a non-intrusive manner; I consider him a trusted adviser as I explore future auto purchase More