Newark Toyota World

Salesman The experience provided by Chris was exceptional. I've purchased many vehicles over the years and never have I had such a knowledgeable and profession The experience provided by Chris was exceptional. I've purchased many vehicles over the years and never have I had such a knowledgeable and professional salesperson. More

Great Experience The staff was very knowledgeable and friendly and made the whole process quick and seamless. The price was great and they work on the financials with The staff was very knowledgeable and friendly and made the whole process quick and seamless. The price was great and they work on the financials with us who that we were happy with our monthly payment. Also Bruce was great. More

Excellent. Recall repair. Service manager, Dacia Letts was pleasant and throughall. Repair was for recall of spare tire carrier. I was very annoyed at the length of time it too Service manager, Dacia Letts was pleasant and throughall. Repair was for recall of spare tire carrier. I was very annoyed at the length of time it took for a solution. It was a great inconvenience on many levels of my lifestyle. More

All good Things were acceptable. Service person was polite and made sure I got out on time. My tire gauge light was on...and they checked the tires and deter Things were acceptable. Service person was polite and made sure I got out on time. My tire gauge light was on...and they checked the tires and determined nothing wrong. I also was due for an oil change. They did it. I resent the idea...that I must give an excellent rating...when it really was good. Everyone acts like if they do not get an excellent...the world will end. The service was fine..I appreciated the young technician who came out to assure me the light would go out. He was authentic. The service man..seemed eager to please..but rushed. It was good...but I rated excellent, More

Eric Mosley is the Man! Go to Eric Mosley! He is the very best car dealer, hands down. He values his customers and it shows. He goes the extra mile to ensure his customers ha Go to Eric Mosley! He is the very best car dealer, hands down. He values his customers and it shows. He goes the extra mile to ensure his customers have the very best service and experience. More

Flawless as usual. Greeted with a smile, went over what would be done and given an approximate time. Enjoyed the beautiful new waiting area and was out of there in a fla Greeted with a smile, went over what would be done and given an approximate time. Enjoyed the beautiful new waiting area and was out of there in a flash. Never have an problems, which is why I keep coming back. More

Wonderful The customer service was excellent, Colleen Consalo was very professional, explaind every thing to me, and promised to have me out by the time I asked The customer service was excellent, Colleen Consalo was very professional, explaind every thing to me, and promised to have me out by the time I asked for. More

Excellent Customer Service My first visit to Toyota service and Jacob was awesome. Very informative and pleasant. The price wS cheaper than quoted and everything was explained t My first visit to Toyota service and Jacob was awesome. Very informative and pleasant. The price wS cheaper than quoted and everything was explained to me thoroughly More

oil change It was my first visit to Toyota service and the customer service was excellent. Chris Delpeche was very professional and he explained every thing to m It was my first visit to Toyota service and the customer service was excellent. Chris Delpeche was very professional and he explained every thing to me More

Tried to get an appointment for over a week.. Tried to get an appointment for over a week for a brand new car. Called everyday and was transferred to a reps voice mail ( Wesley ) who never returne Tried to get an appointment for over a week for a brand new car. Called everyday and was transferred to a reps voice mail ( Wesley ) who never returned calls. Called and called - same thing day after day. Said he wasn't in etc would call the next day - he never did. Finally I had to get a little demanding and finally got another rep ( Dacia) that actually scheduled the appointment. THIS IS UNCALLED FOR. The problem was that when I turned on my defroster, the radio would not work. Problem is crossed wires and it needs a new back window. I have no problem with waiting for the window to come in. But begging to schedule a service appointment is UNCALLED FOR. My first Toyota and may be my last if this keeps up. More