Newark Toyota World

Very accommodating. A series of subtle problems which could have been expensive to repair were nicely dealt with by following detailed suggestions provided from the ASM. A series of subtle problems which could have been expensive to repair were nicely dealt with by following detailed suggestions provided from the ASM. I appreciate the focus on minimizing costs. More

Vibration situation After replacing the driver side front tire I experienced tremor vibration in the steering wheel. Analysis indicated passenger side front tire was at After replacing the driver side front tire I experienced tremor vibration in the steering wheel. Analysis indicated passenger side front tire was at fault. Problem corrected efficiently and thoroughly. More

Incomplete work $50 detail incomplete and cargo net not installed. Was told car would be handwashed & it wasn't. Windows not done cargo net was not installed. $50 detail incomplete and cargo net not installed. Was told car would be handwashed & it wasn't. Windows not done cargo net was not installed. More

service for my 2005 Toyota Hylander Went in with several things wrong. the main heavy noise I was hearing wasn't fixed. said it was a vibration noise in muffler which they had no fix for Went in with several things wrong. the main heavy noise I was hearing wasn't fixed. said it was a vibration noise in muffler which they had no fix for. Heater & air condition would stop blowing hot or cold air. It was fixed the knob that turns from hot to cold had to be taken off to tighten screw behind it. they wound up replacing battery, water pump, shifter bulb was replaced, all belts were replaced, resurfaced back brakes plus new brake pads, rotated tires, tune-up They even gave me a free rental car for a day since it was going to take a while. Thumbs up! Thanks Toyota More

oil change Efficient and thorough. Fixed recall as well as regular maintenance. I always take my car for service here. Also used the shuttle service. Drivers wer Efficient and thorough. Fixed recall as well as regular maintenance. I always take my car for service here. Also used the shuttle service. Drivers were very nice. More

Great servive Great service, quick, clean, good location, interesting waiting area, nice people, good diagnostics, good communication, quick check out, extended bus Great service, quick, clean, good location, interesting waiting area, nice people, good diagnostics, good communication, quick check out, extended business / working hours, pleasant experience, etc. More

20,000 mile service Very friendly and professional .Quick and efficient . Great to have my car washed too. Great waiting room with refreshments. By far the nicest service Very friendly and professional .Quick and efficient . Great to have my car washed too. Great waiting room with refreshments. By far the nicest service center I have ever experienced. More

Excellent They helped me with my car and did more than I asked of them in a timely manner and I would recommend newark Toyota to all my friends. They helped me with my car and did more than I asked of them in a timely manner and I would recommend newark Toyota to all my friends. More

Excellent Customer Service Colleen Consalo was a pleasure to deal with. She was very friendly, helpful and informative. The service was also quicker than expected. I'm definitel Colleen Consalo was a pleasure to deal with. She was very friendly, helpful and informative. The service was also quicker than expected. I'm definitely coming back. More

30,000 mile maintenence for Toyota Prius I have always brought my Priuses in for maintenence to Newark Toyota World. Service is unfailingly prompt. polite, and efficiently done. Excellent I have always brought my Priuses in for maintenence to Newark Toyota World. Service is unfailingly prompt. polite, and efficiently done. Excellent service is one of the reasons I immediately replaced my old Prius when it was in an accident with a new Prius. Henry helped me when I was in this week. He was friendly, polite and helpful. I especially liked being able to pay him directly. (And that my bill was less than I expected because my brakes and tires do not need replacing yet. Thanks for being honest about that and showing me the numbers.) More