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Newark Toyota World

Newark, DE

4.4
2,444 Reviews

230 E Cleveland Ave

Newark, DE

19711

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2,444 Reviews of Newark Toyota World

February 03, 2016

Friendly service Toyota World of Newark was friendly and i felt like i wasn't just a customer but more like a friend. I will be back for service for my Highlander!!! More

by pditomasso1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Campbell
February 03, 2016

Terible service for pick up and communications and rude !!! Morning I did verified the details for my pick up and corrected the address in the system with person name Jamar . Pick up time was scheduled for 3:00 More

by gmredroof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Chaffee
Feb 03, 2016 -

Newark Toyota World responded

We certainly regret that you had an unsatisfactory service on your recent visit to Newark Toyota. As a fellow business manager, I suspect you are well aware that despite our most valiant efforts, sometimes things just don't go the way we would like them to! I understand we not only gave you a $20.00 discount, but also extended a complimentary tire rotation as well - a $24.95 value. Both are efforts on our part to express to you our regret over the service you received. Please contact me directly when you are due to bring your vehicle back, and I will personally oversee the service of your vehicle. Again, thank you for your patronage! Bill Chaffee Customer Relations Manager 302-283-5381

February 03, 2016

Rav 4 Wonderful service! Will always come back and recommend to friends and family! Wonderful experience overall. Quality cars and great prices. I made a gr More

by brustman87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Low
February 03, 2016

Very thorough The company kept us informed as far as work needed and time necessary. They helped guide our daughter to make appropriate decisions for the car and of More

by penny.carmack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris...
February 03, 2016

Good Service! Greeted in a friendly manner. Thorough review of what was to be done and what was done. Completed in a timely manner. Waiting area is comfortable. More

by Songbyrd66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Oswald
February 02, 2016

Pre-Owned Ford Fast service, worked well with me. Felt taken care of without even asking. Answered questions, very personable. Overall a great car buying experience More

by bergamdj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Low
February 02, 2016

Rav4 issue Jamar handled everything from the beginning to the end. He was thorough and explained the issues. The waiting room was clean and the wifi was reliab More

by tedd1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Campbell
February 02, 2016

20,000 mile service They provide fast service in pleasant surroundings with friendly staff. Easy experience from start to finish. Explained work that was to be completed More

by allisgrandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee
February 02, 2016

smooth with no issues They did exactly what I asked them to do, quickly and efficiently. Will return for service in the future. All in all a pleasant experience More

by rfasano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Price
February 02, 2016

Quick service , courteous service attitude very easy Outstanding , great energetic and enthusiastic people in service. Great waiting area. Would recommend to both family and friends. Love that my vehi More

by GAUT5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New guy, jamar or Lamar I think
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