Newark Toyota World

Truck repair Wheels on truck making road they found a front wheel bearings were shot. They replaced him in a fix the problem. Fan motor making noise in Cab repla Wheels on truck making road they found a front wheel bearings were shot. They replaced him in a fix the problem. Fan motor making noise in Cab replaced blower motor. With no improvement. Found the problem to be a window seal on my own. More

Excellent service The service I received was efficient, informative, and helpful. Excellent!!!! The waiting time was brief. Thanks to the service I received, I can n The service I received was efficient, informative, and helpful. Excellent!!!! The waiting time was brief. Thanks to the service I received, I can now drive my Toyota with confidence. Thank you.---Milo. More

Friendly and clean Working with the service center from start to finish was a very pleasant experience. I appreciate the fast, quality service. Dacia let me know right Working with the service center from start to finish was a very pleasant experience. I appreciate the fast, quality service. Dacia let me know right a way that there was a recall on my car. That was very much appreciated since I hadn't received my letter. More

20K service Colleen was very helpful, friendly and courteous. I will go to her again on my next service visit, if she's available. 20K service was performed in ab Colleen was very helpful, friendly and courteous. I will go to her again on my next service visit, if she's available. 20K service was performed in about an hour... More

Brake repair I had purchased a 2013 used Rav4 from Newark Toyota last fall. When I took it in for servicing they informed me that the brakes were so rusted that t I had purchased a 2013 used Rav4 from Newark Toyota last fall. When I took it in for servicing they informed me that the brakes were so rusted that they needed repair and/or replacement. I took the matter up with Bill Chaffee, the customer relations manager, and he assured me that Toyota would help with the cost to repair since the condition probably did not originate with me. Of a $600 total bill, I paid less than $200 for parts. I have always taken my Toyotas to Newark for service and have never been disappointed. Their new service facility makes waiting very comfortable. More

Did not get service for which appointment was scheduled The Assistant Sales Manager, Wesley, was very friendly and helpful; however, I gave this service appointment a 2 star rating because the reason for th The Assistant Sales Manager, Wesley, was very friendly and helpful; however, I gave this service appointment a 2 star rating because the reason for the appontment was not addressed. After noticing paint popping on my car the week prior, I stopped in to the service center to ask if my car could be looked at. I was told I had to have an appointment. During my appointment to have the paint issue looked at, my oil was changed and the person who was supposed to authorize my paint popping as a warranty issue, left without looking at my car. I was told I would receive a phone call from the service center to come in again to have the paint looked at when the appropriate people would be there. Still haven't received a phone call to schedule that appointment. More

Very good job I was very satisfied with my most recent service appointment. They were fast, thorough, let me see exactly what was needed on my car, and honored ever I was very satisfied with my most recent service appointment. They were fast, thorough, let me see exactly what was needed on my car, and honored every time-frame they gave me. More

My experience was very satisfying...people very friendly. I My experience was a very satisfying one, however I cannot remember the name of the gentleman that helped me, sorry. My appointment was on the 19th of My experience was a very satisfying one, however I cannot remember the name of the gentleman that helped me, sorry. My appointment was on the 19th of April. He was very accommodating. More

Excellent Experience I have gone through my new car journey for 5 months and the Sales person who i dealt with had a lot of patience and had made me choose a right car wit I have gone through my new car journey for 5 months and the Sales person who i dealt with had a lot of patience and had made me choose a right car without any hurry. I love my new car and the options that are loaded. Experience was excellent. More

Headlight fixed and out the door in less than an hour! Once again Chris went above and beyond to assist us. He came in early to take care of our vehicle. That's commitment to customer service and genuine c Once again Chris went above and beyond to assist us. He came in early to take care of our vehicle. That's commitment to customer service and genuine concern for customer satisfaction at every level. Thanks Chris More