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Newark Toyota World

Newark, DE

4.4
2,440 Reviews

230 E Cleveland Ave

Newark, DE

19711

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2,440 Reviews of Newark Toyota World

April 12, 2016

2016 Toyota Sienna XLE Purchase We purchased a new 2016 Sienna through Bruce Low at Newark Toyota World on 04/09/16. I had previously entertained offers from various Toyota dealers i More

by rjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Low
April 12, 2016

Excellent service from Bill Chaffee and team as usual. Bill has been supervising the servicing of this vehicle for many years, and his standards are very high. More

by mark_garewal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee
April 12, 2016

last free inspection Great car, great service. Mr. Sherman is an old friend and Chris, my advisor was great. Also had a short chat with another advisor about trees! Ver More

by BEVERLY.S.WRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
April 12, 2016

courteous and thorough It's been about a week since my Tundra window was serviced , I can't recall my service managers name and don't have the paperwork with me as I'm in More

by BRISTJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, I think, but not sure of last name
April 12, 2016

Great experience Great experience, was ready when they promised, attentive and interested in solving multiple issues. Dropping off is definitely the best way to go! Go More

by kevinmcameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Mc Kie
April 12, 2016

Great experiance Great experience had when I reached out there for car service. they are so friendly . First thing on every one mind when they decide to leave their c More

by varatharajancbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee
April 12, 2016

Easy in, easy out Took my van in on a Sunday; I was greeted by Henry and he took it from there. He called me promptly when it was done and check out was a breeze. More

by SDELAMOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry
April 12, 2016

Relaxing and peaceful. The renovations are wonderful. The cafe' services were great also, the receptionist. Waiting for the service to be completed was not long and dreadf More

by Jehrapha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
a very kind and helpful young lady.
April 12, 2016

Great service as usual I always have a great experience here. The service is great and the people are friendly and very knowledgeable The wait time wasn't too long. More

by Jsmoulthrop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee
April 12, 2016

waste of my time If I knew all you were going to do was rotate the tire I would have cancelled the visit . My time is more important then having tires rotate More

by sam19808
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember Thier name
Apr 12, 2016 -

Newark Toyota World responded

Sorry you were disappointed with the procedure. Toyota recommends this , and the tire manufacturers require it to maintain the warranty on the tires! In addition to the rotation, we also inspect the brakes, reset tire pressures, check and adjust fluid levels as required, and complete the multi-point inspection. You are certainly free to service your car as you see fit, and we will be happy to accommodate you. Thanks for your business.

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