Newark Toyota World

New 2016 Highlander We had the opportunity to stop by when we had no intention on purchasing a new car, but the pricing and dealership personnel were so inviting, they ma We had the opportunity to stop by when we had no intention on purchasing a new car, but the pricing and dealership personnel were so inviting, they made the process of walking out a few hours later with a new car a truly enjoyable experience. It was not sales push, it was good old professional competence and meeting the customers needs. They worked with us (our trade in was full of branches we were taking to recycling!), understood what we were looking for, and presented a fair price. This is our second car from this dealership, and it will not be our last! More

lonnnnng wait despite scheduled appt 1 1/2 hours for new wiper blades & tire rotation even though i had schedulled appointment. THIRD time i have had service there where car wash was brok 1 1/2 hours for new wiper blades & tire rotation even though i had schedulled appointment. THIRD time i have had service there where car wash was broken. nobody to blame but myself for keep hoping service from here will improve. perhaps if they invested in people instead of having a convenience store in waiting room they could be efficient & expedient. More

Very Pleased Mark Truong was friendly and very helpful in getting the deal we asked for for a Nissan. Would definitely recommend anyone to ask for him! Mark Truong was friendly and very helpful in getting the deal we asked for for a Nissan. Would definitely recommend anyone to ask for him! More

Very poor overall I drive many miles a month. I visit Toyota World every 5-6 weeks ( 5,000 miles ). On 3/1/16 I was advised that I should think of having my oil pan ga I drive many miles a month. I visit Toyota World every 5-6 weeks ( 5,000 miles ). On 3/1/16 I was advised that I should think of having my oil pan gasket resealed I asked how long wood it take I was told 2 hours I said if I keep a eye on it can it wait until my next oil change and I'll do it when I have my tires rotated (10,000) O K. Last week I called Cheryl who always makes sure every thing goes smooth, and she said the earliest I could come in was first thing next Monday morning I asked what time she said she gets in 6:45. I said I'll be there by 7am, and I did Cheryl was out sick it was all down hill from there After the advisor who said he would help me for Cheryl tried to sell me much more than I asked for I said I only want what I ask for after telling me I had to pay for three hours for the seal I wasn't to happy. But when I called him the next day and asked him if he rotated my tires, because it doesn't show on the bill He said yes! The code on top means they were. I know they were not ! Never again! Will I go back ! More

oil change my representative was very helpful, patient, explained everything thoroughly, and was courteous. I would recommend him working with anyone. He did a g my representative was very helpful, patient, explained everything thoroughly, and was courteous. I would recommend him working with anyone. He did a great job. Thanks More

Maintenance Nice visit and I save money. Darcy was able to find me another discount coupon to have my bill even lower I appreciate that. I enjoyed that free man Nice visit and I save money. Darcy was able to find me another discount coupon to have my bill even lower I appreciate that. I enjoyed that free manicure and love the free soda and donuts. ;) I live in Pennsylvania but I come all the way to Delaware to get my car serviced because of the customer service and the people, I bought my car in 2011 and I still come to Newark Toyota World in Newark Delaware. I must say that speak volumes in regarding your business, thanks for all that you do thanks. More

Lease experience I leased a new Rav 4 limited from Richard Litz and received excellent service. This is my 4th lease from Richard. I would highly recommend him to othe I leased a new Rav 4 limited from Richard Litz and received excellent service. This is my 4th lease from Richard. I would highly recommend him to others. More

Install Sirius XM to factory radio I wanted to get Sirius XM install onto my factory radio. Unfortunately it didn't work out. I did not like the way it was operating. So I ask the my se I wanted to get Sirius XM install onto my factory radio. Unfortunately it didn't work out. I did not like the way it was operating. So I ask the my service rep to remove it, and refund me. More

pleasant Mrs Kim was very knowledgeable about the Prius I purchased! I didn't feel pressured! they worked with me to get me in the car I wanted at the price Mrs Kim was very knowledgeable about the Prius I purchased! I didn't feel pressured! they worked with me to get me in the car I wanted at the price I was willing to pay! I'll buy next car from Newark Toyota World! More

Very courteous and professional Very knowledgeable and attentive to all of my questions and concerns throughout the whole purchase of my new Toyota. Everything was explained in detai Very knowledgeable and attentive to all of my questions and concerns throughout the whole purchase of my new Toyota. Everything was explained in detail through the whole process. More