Newark Toyota World

Checking damaged rear view mirror This visit was made very pleasant because of Geofrey Drennan. He was very supportive of my situation with a damaged new car, and he was efficient, in This visit was made very pleasant because of Geofrey Drennan. He was very supportive of my situation with a damaged new car, and he was efficient, informative, and personable. I wish that every person I deal with when solving problems in life were as nice as he is! More

Happy customer We were very happy with the sales experience at Newark Toyota world. Our product specialist Mark was very helpful and his assistance made the process We were very happy with the sales experience at Newark Toyota world. Our product specialist Mark was very helpful and his assistance made the process quick and easy. More

Great service as always. Once again, I received great service on my Toyota. Dacia is friendly, efficient and helpful. There are 2 things that do annoy me however: They no long Once again, I received great service on my Toyota. Dacia is friendly, efficient and helpful. There are 2 things that do annoy me however: They no longer vacuum my car, and once again the car wash was not working, so my car didn't get washed. They always tell me that I can come back another day, but I rarely drive by the service center and I would hate to make a specific trip, only to discover that it was out-of-order again. More

Service Excellent as Always I am always warmly welcomed to the service center right as I am getting out of the car. The men and women that work in the garage, as well as in the o I am always warmly welcomed to the service center right as I am getting out of the car. The men and women that work in the garage, as well as in the office are always courteous and try to help you out as best as they can. They are also very respectful of your vehicle. I have always received great explanations when I have questions too. I trust their advice and know that I am safely taking my vehicle home when I leave the service center. More

25,000 Mile checkup. As soon as I arrived at 11 am for my appt. at the Service Center, my car was taken in for service. The service person was very polite and explained e As soon as I arrived at 11 am for my appt. at the Service Center, my car was taken in for service. The service person was very polite and explained everything. I only gave a 4 star, since I had to wait 1.5 hours for the car to be serviced. More

VERY PLEASED Chris did a great job of ensuring that I was in and out of there as quickly as possible. Total time spent was under an hour. I was VERY pleased with Chris did a great job of ensuring that I was in and out of there as quickly as possible. Total time spent was under an hour. I was VERY pleased with the overall experience. More

Good experience Although we had to wait several hours the service rep, Colleen was very understanding and helpful to try to expedite the process as quickly as possibl Although we had to wait several hours the service rep, Colleen was very understanding and helpful to try to expedite the process as quickly as possible. More

Repair distributor of a 25 year old car Working with Dacia Letts was awesome! We were able to communicate very well with detailed phone msgs and emails! Will request her again next time! Working with Dacia Letts was awesome! We were able to communicate very well with detailed phone msgs and emails! Will request her again next time! More

First time customer & recall item My 2007 Toyota was part of the airbag recall. Newark Toyota Service and Rental staff were very helpful telling what needed to be done and my options. My 2007 Toyota was part of the airbag recall. Newark Toyota Service and Rental staff were very helpful telling what needed to be done and my options. I received a free rental for length of time it took for the new airbag to come in and I received weekly call on the status of the part. The only problem was when I went to get my car, the glove box wasn't installed. However in 30 minutes I was on my way. More

Friendly, straight forward staff; excellent work Colleen was very friendly, knowledgeable, and straight forward about the work needed on my car. She told me how much it would cost & how much time I w Colleen was very friendly, knowledgeable, and straight forward about the work needed on my car. She told me how much it would cost & how much time I would be waiting. My car was washed and delivered earlier than expected. More