New Motors

I keep going back! The New Motors team was responsive to all my needs--including, perhaps most importantly, my budget. I knew what was happening every step of the way an The New Motors team was responsive to all my needs--including, perhaps most importantly, my budget. I knew what was happening every step of the way and was treated respectfully during the whole process. This was the third vehicle I've purchased from New Motors--the second from Steve and Allen together--and I have no regrets. Great place, great people, great products! More

They care about more than just selling you a vehicle! I always heard good things about New Motors and their entire team. Being a Volkswagen fan, I had my hopes up but also needed to be aware of financial I always heard good things about New Motors and their entire team. Being a Volkswagen fan, I had my hopes up but also needed to be aware of financial reality. Kevin and Financing wanted to ensure I could afford my payment but in a way that was practical and where my budget remains stable. Rather than run my credit just to let me down, they were there to guide me, suggest alternatives and couldn't have been more respectful, personable and professional. Genuine concern is hard to find. I conclude by mentioning that after a few test drives, qualifying and then deciding, it was only a few hours before I was driving home in my new car. I've never left a dealership with such ease and peace of mind. If you're looking for a reliable or newer vehicle and your credit has some hiccups, I highly recommend checking out New Motors Special Financing and Erie Auto Credit before using those random lender websites. Their goal supersedes approval. They patiently work to find a product that supersedes your criteria and it has never been a more comforting experience. Keep up the great work New Motors and Erie Auto Credit! I am very happy with my new car and driving it for many years to come. More

I am a repeat customer. I have bought many new and used cars with my husband from this dealership . We have always been treated fairly and will come back again when we need a I have bought many new and used cars with my husband from this dealership . We have always been treated fairly and will come back again when we need another vehicle. More

Low Pressure sales process Keith was a great sales person here. No pressure, no pushing to make decisions, made sure to listen to everything I wanted and ensured that I didn't l Keith was a great sales person here. No pressure, no pushing to make decisions, made sure to listen to everything I wanted and ensured that I didn't leave without checking items off my review list. This kept the process straight forward and easy. My only reason for a 4 star over a 5 star is the finance department. Just be sure to be VERY clear to them what is acceptable and what is not for your financial situation. I would trust my next purchase to Keith and New Motors again! More

A thank you letter to Mike Francis and his co-workers We wanted to take this opportunity to thank Mike Francis for our wonderful experience in assisting us in the recent purchase of our beautiful new 2018 We wanted to take this opportunity to thank Mike Francis for our wonderful experience in assisting us in the recent purchase of our beautiful new 2018 Subaru Outback. The amount of time he pleasantly spent with us was truly enjoyable. His knowledge of each individual vehicle that we showed interest in was remarkable including the one that we bought. His positive approach to answer each question we presented him with was another one of the many qualities that add to his dedication as an excellent car salesman. We would also like to thank each of Mike's amazing co-workers who were asked to participate in our purchase...including Mr.New's kind handshake and warm congratulations. More

Easy purchase experience Steve Quinn and the New Motors team were a pleasure to deal with. They were the first dealer i spoke with and i was still considering 3 different veh Steve Quinn and the New Motors team were a pleasure to deal with. They were the first dealer i spoke with and i was still considering 3 different vehicles (different makes), so i told them i would not be buying anything that day until I looked at all the vehicles i was considering. They still treated me like I was a returning customer and took the time to explain the vehicle and give me a test drive. Steve followed up with me, but did not pressure me and let me know he was there to help and followed up with additional info I had asked for. As i narrowed down the field i wanted to take a longer test drive and Steve made that happen at my convenience. They wanted the sale, but wanted me to be comfortable with the decision. They know that a satisfied customer is a long term customer. The day i picked up the vehicle everything was ready and the experience was a breeze. More

Excellent an efficient I called New Volkswagen from Pittsburgh to inquire about a 2016 VW Touareg TDI that they had in stock. Two days later my wife and I made the drive fro I called New Volkswagen from Pittsburgh to inquire about a 2016 VW Touareg TDI that they had in stock. Two days later my wife and I made the drive from Pittsburgh to Erie. Andrew Bargielski greeted us upon arrival and had the car ready, After an inspection and test drive we decided to proceed and trade our 2013 VW Touareg. After agreeing on terms the process was seamless, even with an unexpected power outage that shut off the computer system for a few hours.We were able to do all the paperwork, arrange financing, and set up the long term warranty that I wanted in a few hours, and drive home in our new vehicle. Andrew was a consummate professional, treated us very well, and took care of all our questions and concerns Allen Yingling of the financing dept was most helpful and professional, and arrranged financing and warranty, and got all paperwork completed quickly. Rebecca Kovach, with whom I made initial contact, was not working on the day we bought the car, but had been very attentive and responsive when I made the initial contact, and got back to me in short order with all the information I requested, and set up the appointment with Andrew. I have purchased many cars in the past, but never at a dealership removed from my place of residence.. The entire staff at New Motors made the process painless and enjoyable, and I have nothing but the highest regard and recommendation for the dealership. More

Thrilled we chose New Motors! Excellent, thorough, world class service @ New Motors. Seth was informative & answered any/all questions we had throughout the process. Thank you so Excellent, thorough, world class service @ New Motors. Seth was informative & answered any/all questions we had throughout the process. Thank you so much to the Team at New Motors for making the process simple & enjoyable! More

Friendly,No Pressure,and Satisfaction Kyle McIntyre was friendly and knows how to treat a customer. No pressure and no hassle. Felt very relaxed and comfortable there. I would recommend Ky Kyle McIntyre was friendly and knows how to treat a customer. No pressure and no hassle. Felt very relaxed and comfortable there. I would recommend Kyle and New Motors to my friends and relatives. More

New Motors exceeded all our expectations If I had to sum up my experience at New Motors in one sentence I would say, “New Motors exceeded all of our expectations”. My situation was a bit diff If I had to sum up my experience at New Motors in one sentence I would say, “New Motors exceeded all of our expectations”. My situation was a bit difficult because my dad lives overseas and was flying in for a week for my graduation and in that time we had to find a car, get insurance and take out a loan. It sounded like it would almost be impossible until we contacted New Motors. Keisha Hines, from Internet sales, immediately found us two cars in our price range, model and mileage that we wanted. I stopped up to look and test-drive them and met Kyle McIntyre who listened to our specific and difficult situation. He immediately showed me the cars and was honest with the condition and the specifics of the car. Kyle helped me through the whole process and kept me updated on the status of the paperwork and everything the entire time. We stopped up today, only a week later and picked up my car. We had the pleasure of speaking with Nicole DiTullio, finance manager, and she broke down all the costs and told us exactly what we were paying. Not once did somebody try to push a package on us that we didn’t want or tack on a extra charge that wasn’t necessary. The New Motors team was helpful, honest, efficient and friendly. I would recommend them to anyone! More