
New Motors
Erie, PA
Filter Reviews by Keyword
By Type
2,047 Reviews of New Motors
Great car buying experience My husband wanted to give me a car for my birthday. We saw a listing on New Motors and from the very first phone call the people were so nice to deal My husband wanted to give me a car for my birthday. We saw a listing on New Motors and from the very first phone call the people were so nice to deal with. Robby Quinn was our sales person and could not have been nicer. No “used car sales pitch” here. Just a very friendly personal touch to all of our questions. We were out of state buyers and it was no problem at all. When I picked the car up Robby went over everything with me (about 1 1/2 hours) until I said “stop”. I just couldn’t learn anymore! And he said to come back anytime and he’d go over things with me. We live 2 hours from the dealership and he offered to have someone come out to program the car to our garage door. Thought that was a bit above and beyond his job. So he sent me a video how to do it myself. Cannot say enough nice things about Robby and this dealership. More
Eric White was very professional, courteous, and beyond helpful. He took the time to explain everything and answer all questions. Will definitely be recommending him. helpful. He took the time to explain everything and answer all questions. Will definitely be recommending him. More
Big thank you to Ryan Franklin for being so patient and friendly during my hunt for the perfect Subaru. He truly is the best. He took his time explaining, into great detail, all that the 2020 outback has t friendly during my hunt for the perfect Subaru. He truly is the best. He took his time explaining, into great detail, all that the 2020 outback has to offer. He’s extremely personable and makes you feel comfortable and not pressured into buying. Also a thank you to Beth who took her time to educate and set me up on the spacecraft-like dashboard screen. More
I recently bought a Toyota Camry from here. I was very satisfied. The salesman Kevin Yaros was amazing. He was very kind, explained everything clearly, wasn’t pushy or rushed. I felt very respected. I loo satisfied. The salesman Kevin Yaros was amazing. He was very kind, explained everything clearly, wasn’t pushy or rushed. I felt very respected. I look forward to many dependable trips in my new car. Very honest. I could and did verify everything. I would definitely highly recommend New Motors. Again Kevin was Amazing and a real asset to this dealer. I would ask for him personally On any future purchases. More
A+ car buying experience I recently bought a 2015 Ford Escape, and it was a truly stress free experience. With the uncertain state of the world I expected that it would be a e I recently bought a 2015 Ford Escape, and it was a truly stress free experience. With the uncertain state of the world I expected that it would be a even more of a headache than normal to buy a new car. Our salesman Nick kept me in the loop at all times. Even with a few delays due to their customer volume I felt they did their best to accommodate me. At no point did I feel as though getting me into my new car asap was anything less than top priority. I will absolutely be returning to New Motors next time I am in need of a new vehicle. More
Absolutely loved my experience with Eric! He was very knowledgeable and kind (and very funny) and made my car-buying experience wonderful! The service department was also amazing! They were very thoughtf knowledgeable and kind (and very funny) and made my car-buying experience wonderful! The service department was also amazing! They were very thoughtful and made sure I was taken care of! My only negative experience was the fiancé department. Make sure you choose what bank you’d like to finance with (if you choose to finance). They told me they chose the lowest rate for me, even though I wanted my home bank. I was frustrated with the payments through that bank so I called my home bank to ask what my rate was when they ran my information and it was actually lower! Either the finance department made a mistake or they were untruthful. More
New Subaru! Great experience here at New Motors Subaru. Ryan Franklin (sales) was able to help me find exactly what I was looking for! Excellent customer service Great experience here at New Motors Subaru. Ryan Franklin (sales) was able to help me find exactly what I was looking for! Excellent customer service in every department I dealt with, everyone is friendly and helpful. I love my new car! Thank you Ryan & New Motors. Sincerely, JMP More
I went in looking for a used car. Dave Smoulder showed me a couple of different models, and admitted when he didn't know all the answers to my questions, which I found refreshing. (He eventually found a me a couple of different models, and admitted when he didn't know all the answers to my questions, which I found refreshing. (He eventually found all the answers). He was not pushy at all, but let me know when other cars came in that I might be interested in. I went to several dealers, but ultimately bought a used Outback from New Motors, mostly because of Dave Smoulder. More
My son and I saw a car we liked on the website and went to the dealership to see and it take a test drive. Eric White assisted us. We took the car for a test drive and were given a great offer which we too to the dealership to see and it take a test drive. Eric White assisted us. We took the car for a test drive and were given a great offer which we took on the spot. Everyone was courteous and very helpful! More
I found a VW GTI on Cars.com at New Motors. Eric White got in touch with me and said that it would be worth my while to make the 75 mile trip to Erie to check out the car. He was correct. He was accommo got in touch with me and said that it would be worth my while to make the 75 mile trip to Erie to check out the car. He was correct. He was accommodating, patient, professional, and did not put on the full-court press. I am very pleased with my experience working with Eric and New Motors. More