New Motors
Erie, PA
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1,922 Reviews of New Motors
GREAT CUSTOMER Service -- ABOVE ALL! Seth was extremely kind, friendly, and knowledgeable. He even had some text back and forths with me during his day off, because he wanted to make sure Seth was extremely kind, friendly, and knowledgeable. He even had some text back and forths with me during his day off, because he wanted to make sure that the '19 Impreza that I really liked would be on the lot for me the next day -- for us to finalize the lease deal on it. He is a straight shooter and realized that I could've gone with numerous Subaru dealerships in the tri-state area, if I were shopping based on price alone; but he and his management team were sure to keep my lease competitively priced, while showing me the CUSTOMER SERVICE value of working with my hometown Subaru dealer. I will definitely deal with Seth and New Motors again when in the market for another Subaru! More
Auto purchase This was the best experience I ever had with a car dealership. Steve Kolenda went over the top with his service. He worked with me and satisfied every This was the best experience I ever had with a car dealership. Steve Kolenda went over the top with his service. He worked with me and satisfied every question I had. I would recommend Steve and New Motors to anyone. There online sales staff was also extremely helpful. It made everything easy when I went to look at the car. Five stars is not enough !!!! More
Lowered the price without ever telling me! Before I go into my expierence with the dealership, I think it's important to let you know that I was NOT in a good postion to buy another car. My car Before I go into my expierence with the dealership, I think it's important to let you know that I was NOT in a good postion to buy another car. My car was totaled after I just bought it 3 months ago, and my credit definitely wasn't ready to take another hit from a bunch of inquires. So I stated looking for Audi A5 coupes. And if anyone who knows about these cars, they aren't easy to find. But I found this beauty online at New Motors. They got me approved, but the down payment requirement from the bank was rediculous, and Kevin Yaros (New Motors Consultant) knew. So getting this car seemed unlikely, but that didn't stop Kevin. He tried some other banks, and was successful on getting the down payment lowered. I was able to come up with the downpayment, so I put a deposit on it and drove away with it a few days later....BUT, what New Motors DIDN"T tell me was that they lowered the price of the car! But why??? I hadn't known until I was looking at the pink slip at home. And I started thinking about how much the down payment was lowerd for me. So I called Kevin back the next day, and asked him about it. He explained that he went to his supervisor to ask to see if they could lower the price of the car so the down payment could be lowered. And it worked! So I just want to say thank you to Kevin, and his supervisor (never knew his name) for working with me in order to get me into a great car! More
#1 car buying experience. This was by far one of the best car buying experiences I have ever had. No pushy salesman trying to just get a bigger paycheck. Our salesman actually This was by far one of the best car buying experiences I have ever had. No pushy salesman trying to just get a bigger paycheck. Our salesman actually listened to what we wanted and what our limits were. With knowing that he helped us choose the best vehicle to suit our needs and I love my new ride. We ould recommend New Motors Subaru to anyone looking for a new or used car. More
I used to hate buying cars I know this sounds crazy, but I actually wouldn't mind buying a car from here again. I went to several dealerships and it was all the same sales-ey st I know this sounds crazy, but I actually wouldn't mind buying a car from here again. I went to several dealerships and it was all the same sales-ey stuff you would expect. But New Motors was very different. Andrew (our salesman) was incredibly helpful and there was NO pushy sales pitch... just tons of information on the cars we were looking at. We financed the car and Nicole was as awesome as Andrew. I've NEVER been through a financing process that was as quick and easy as this one. I was truly dreading buying a car, but after working with Andrew and Nicole, I'd do it all over again! More
Easiest experience of my life Keith at new motors was awesome in assisting me find the perfect car. I told him my price range and he showed me cars within it. He also wasn’t pushy Keith at new motors was awesome in assisting me find the perfect car. I told him my price range and he showed me cars within it. He also wasn’t pushy which was awesome, I would highly recommend buying a car with him. Nicole in financing was also awesome with explaining everything and making sure I knew what I signed and what I was getting. More
Tony Confer and the Team at New Motors were A+ My experience at New Motors was excellent from start to finish. It was my first time purchasing a new car, which can be intimidating. However, Tony, My experience at New Motors was excellent from start to finish. It was my first time purchasing a new car, which can be intimidating. However, Tony, Allen, and Keisha did a wonderful job of walking me through the process and being honest, transparent, and friendly. The staff was friendly, knowledgeable, and not pushy. I highly recommend New Motors if you are considering purchasing a vehicle. More
Cory from Volkswagen Recently purchased a Volkswagen from New Motors and I cannot say enough good things about Cory. He was truly professional from the moment I walked in Recently purchased a Volkswagen from New Motors and I cannot say enough good things about Cory. He was truly professional from the moment I walked in the door. I never felt that a vehicle was pushed on me. Cory took time to walk through every feature of the car and answered all questions I had promptly and accurately. Will definitely do business with him again! More
Great place to buy a car. I had a nice experience buying a new car, starting with the online coordinator and ending with the saleman and paperwork office. No one was pushy and I had a nice experience buying a new car, starting with the online coordinator and ending with the saleman and paperwork office. No one was pushy and everyone was friendly, all working to get me the car I wanted with the price and color I wanted. Red! I wanted red. Another dealership that communicated with me responded, "We have a white one. Come down to see it." I told them I want a red one. The again said, " We have a white one. Come down to see it." All the other dealers tried to convince me that I did not want what I was asking for. And one dealer tried selling a year old car for 10,000 more than a new one! He really thought I would fall for that. Nothing like that happened at New Motors. Taneeka, the internet communicator, worked with me to find exactly what I wanted and then Mike the salesman showed me exactly what I had asked for. When it turned out that I did not love it as much as I wanted to, he did not try to push me to a better, more expensive model. He even suggested a used one. We found one that I really like, he set up the Starlink and the My Subaru connections with my car and he had me practice how to use them in the car. I appreciated that Mike was helpful but not pushy. He did NOT try to act condescending like some salesmen do, to intimidate, or embarrass me. He was respectful, kind, and funny. Mostly, he was respectful, or at least that is why I appreciated the most. The paper work was completed and mailed to me (for me to take to my state's DMV) in a few days, in a timely manner. More
Awesome place Thank you guys so much guys. I had been messing around with a local to me dealer who kept giving me the run around but not at new motors. Within an ho Thank you guys so much guys. I had been messing around with a local to me dealer who kept giving me the run around but not at new motors. Within an hour I had approval and a new car. Thank you guys I appreciate everything you have done. What an awesome dealerships. You bet I will be back again. More