New Motors
Erie, PA
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1,922 Reviews of New Motors
Ready for snow in my new Subaru I had driven my 2011 Subaru Outback for 7 years & was ready for a new one. Ryan was very helpful & knowledgeable about the 2019 model. We drove both I had driven my 2011 Subaru Outback for 7 years & was ready for a new one. Ryan was very helpful & knowledgeable about the 2019 model. We drove both the Outback & the Forrester & in the end decided on the Outback due to incentives offered by Subaru & dealership. I’ve used New Motors for service & have always been happy with them. I’m ready for this winter knowing my Subaru will go thru any snowstorm! More
EXCELLENT CUSTOMER SERVICE My husband and I were very pleased with the customer service at New Motors.Seth Murphy and Allen Yingling went above and beyond making sure all are n My husband and I were very pleased with the customer service at New Motors.Seth Murphy and Allen Yingling went above and beyond making sure all are needs were met. We would not hesitate to recommend New Motors to family and friends. Sincerely, Jeff and Pam Dacus More
Exceptional service Had an amazing experience at new motors. Very friendly staff, only took about 2 hours and boom! We were done and had bought a car! It was by far the q Had an amazing experience at new motors. Very friendly staff, only took about 2 hours and boom! We were done and had bought a car! It was by far the quickest amount of time I’ve ever spent in a dealership buying a car. They know their business and do it well. Chris was very helpful and answered all of our questions and got this whole car buying process done quickly and efficiently. Allan who took care of all the paperwork was knowledgeable and super easy and friendly to deal with! We will be doing all our business with this dealership from here on out!! Thanks to all of you! Keep up the good work!! More
Great Service Throughout I provided New Motors an "Excellent" rating. From the time I initially inquired about a vehicle with Taneeka to the day I picked it up I had nothing b I provided New Motors an "Excellent" rating. From the time I initially inquired about a vehicle with Taneeka to the day I picked it up I had nothing but friendly smiles and great conversations. I personally worked with Seth Murphy, he was very knowledgeable about the Subaru Crosstrek which was helpful and he was open to any question I had. He was able to provide me solid answers which inevitably lead me to purchasing my first "new" car. While filling out the paperwork with Allen Yingling he was able to provide me with even more information in which I was unaware of. All in all, Seth & Allen were straight-up with me, there wasn't any pressure to add anything in which I was comfortable with. I had a very pleasant time working with New Motors and would recommend them to anyone looking for a new vehicle. More
First time car purchase was absolutely wonderful This was my first time ever purchasing a car, and I was quite nervous about it. I originally was interested in a used Outback, but after speaking with This was my first time ever purchasing a car, and I was quite nervous about it. I originally was interested in a used Outback, but after speaking with Taneeka Shetler over the phone regarding various pricing deals I decided to purchase new. After doing extensive research online I went into the dealership to test drive the 2019 Forester and Crosstrek. Mike Francis was quick to assist me, and listened to what I was looking for in a car. I had walked into the dealership fairly set on the Crosstrek, but after hearing my priorities and concerns Mike helped me decide on the smaller and more affordable Crosstrek. It was an absolutely no-pressure environment, and I felt that Mike thoroughly and completely answered any questions I had to ask. After I had made my decision and returned for the final purchase, both Mike and Allen Yingling made sure that I knew exactly what each signature and piece of paper was for, as well as my options for financing and payment. Allen thoroughly explained my protection and warranty options, and was happy to answer all of my questions (though he was so thorough, I didn't have many questions at all!) As a first-time car buyer I was very nervous, but I was put at ease the moment I began working with Mike and the New Motors team. I would certainly recommend them to family and friends, or for anyone looking for an informative, no-pressure dealership. Thank you! More
No pressure.Helpful. Flexible. This is my second Subaru purchase from New motors. Both times the experience was wonderful/ Everyone I dealt with was courteous and willing to help in This is my second Subaru purchase from New motors. Both times the experience was wonderful/ Everyone I dealt with was courteous and willing to help in any way possible. Cory was informative, but offered no pressure, which is what I wanted. More
Double Trade in I called to find out if this dealership would take two vehicles in as a trade in for a new vehicle. I was very surprised and pleased when they said y I called to find out if this dealership would take two vehicles in as a trade in for a new vehicle. I was very surprised and pleased when they said yes! My trade in and purchase went quickly and smoothly. More
Very knowledgeable. No pressure. Worked with Steve Quinn at New Motors to purchase a used BMW 535i xDrive. I saw the car on their website, and stopped in to talk to someone about the Worked with Steve Quinn at New Motors to purchase a used BMW 535i xDrive. I saw the car on their website, and stopped in to talk to someone about the car. Of course I felt uncomfortable as I waited for someone to talk to, I've bought many many cars over the years, and it's always felt like a me vs them situation. Steve finished delivering a car to another customer, and we sat down at his desk to talk. We learned quickly that Steve is very knowledgeable about BMWs, and was very interested to get us up to speed on the car we were interested in and it's features. We went for a test drive, and Steve helped us understand the car features . After a bit of discussion, we settled on a price, and decided to buy the car. Steve said he could have the car detailed and everything ready for the next morning. We came back the next morning, talked to Steve for a bit then met with Allen Yingling to discuss the financing and maintenance options. I was very impressed that Allen searched many options for the financing, and found an option much better then my local credit union which is usually best. Allen also gave us several options for the maintenance of the car, and even though we chose not to purchase any of the maintenance packages, Allen was understanding and didn't push. We really liked that. A few minutes later we left with the car. Overall, it was a great experience. From Steve's knowledge and obvious passion about BMWs to Allen's financing work and no pressure approach, we really enjoyed the experience. Way different than what I 'm used to at other dealerships. More
Great Vehicle, Great Experience In my recent car search, I communicated with salespeople at over 10 dealerships in 2 states. Mike Francis at New Motors was far and away the best. He In my recent car search, I communicated with salespeople at over 10 dealerships in 2 states. Mike Francis at New Motors was far and away the best. He answered my questions with ease, and covered all the bases efficiently and effectively. He was a pleasure to work with from start to finish: prompt, thorough, and respectful of my time. I am so pleased with my Subaru Outback. Mike helped to find the absolute perfect car for me. I have already recommended Mike to 4 people interested in Subarus, and will continue to do so going forward. Everyone should have as pleasant a car buying experience as I had. More
Modern easy Seth follows through. Great experience. Cut the whole deal via email and then showed up to close it! Awesome flexible dealership willing to Listen and Seth follows through. Great experience. Cut the whole deal via email and then showed up to close it! Awesome flexible dealership willing to Listen and consider. I highly recommend New motors and especially Seth. More