New Country Lexus of Latham

Follow up service Paul was very pleasant and helpful. He provided me with a loaner car which made it possible to carry out my day without interruption. and my Lexus was Paul was very pleasant and helpful. He provided me with a loaner car which made it possible to carry out my day without interruption. and my Lexus was completed and had new tires at the requested time. More

Timely and excellent service Easy to schedule service. Prompt service with excellent waiting area. Everything explained as to service. Very friendly people who will answer ques Easy to schedule service. Prompt service with excellent waiting area. Everything explained as to service. Very friendly people who will answer questions. website is easy to use. More

Excellent speed of service Tyler and his staff got me in and out quickly and efficiently. My car has 125k miles on it and still runs great because of the service team at New Cou Tyler and his staff got me in and out quickly and efficiently. My car has 125k miles on it and still runs great because of the service team at New Country. More

Accurate Pleasant satisfying experience with service department. Took care of inspection and informed me of recall that was quickly taken care of. Nice to kno Pleasant satisfying experience with service department. Took care of inspection and informed me of recall that was quickly taken care of. Nice to know that dealership is keeping track of my cars needs. Appreciate the friendliness of the department. More

A Holiday Experience I had the kind of reception and experience at New Country Lexus of Latham that I would hope customers of my business would receive. The service Re I had the kind of reception and experience at New Country Lexus of Latham that I would hope customers of my business would receive. The service Represenitive and service Manager analyzed and resolved my issue themselves in the service reception area and got me back on the road in 40 minuets. There was no shop opening available and I was to be meeting a passenger at the airport in two hours without another option. Tyler Morgia and Joe Thorne actually rolled up their sleeves and replaced the failed coil and sent me on my way What extraordinary customer service! More

Top service New Country Lexus of Latham has been providing top notch service for years in upstate New York area. I have been buying and servicing cars at NCLEXUS New Country Lexus of Latham has been providing top notch service for years in upstate New York area. I have been buying and servicing cars at NCLEXUS for years. Very satisfied with quality and professionalism of staff. More

Review I worked with Paul, but he’s not on the list. He was friendly and got the job done and got me a loaner on short notice. He’s the man. I worked with Paul, but he’s not on the list. He was friendly and got the job done and got me a loaner on short notice. He’s the man. More

Professional and prompt. They did a great job. Completed everything I requested even quicker than promised. Paul kept me informed during the process and was easy to deal with. They did a great job. Completed everything I requested even quicker than promised. Paul kept me informed during the process and was easy to deal with. More

Maintenance Check Excellent service. Quick. Accommodating and friendly. I would recommend others to go to this dealership without a question. The facility is also clean Excellent service. Quick. Accommodating and friendly. I would recommend others to go to this dealership without a question. The facility is also clean and has great refreshments. More

Dianne Johanson Paul always does a great job of waling me through any questions I have. Always sends me text before, during and after I've car service done on my SUV Paul always does a great job of waling me through any questions I have. Always sends me text before, during and after I've car service done on my SUV. A job well done! More