New Country Lexus of Latham

This review is for Cidalia Millham. We are slowly getting used to our new Lexus and loving every moment. Your dealership was the second that we had visited that day. We had pretty much d We are slowly getting used to our new Lexus and loving every moment. Your dealership was the second that we had visited that day. We had pretty much decided on a new Cadillac when we walked into New Country. We almost walked out and purchased the Cadillac , because your first offer was truly insulting. We were serious buyers and didn't want to play game. We changed our mind during that visit and we must credit Cidalia for doing so. She was highly professional and very knowledgeable without being pushy. We felt she was really listening to what we were looking for in a vehicle an addressed each of our concerns. We would like to single out the efforts of Cidalia for making our visit such a success. Many thanks to her. Sincerely, The Vivians More

New NX 200t car buying experience was as good as can be given the service provided to me by Cidalia Millham. She was professional, competent and patient throughot car buying experience was as good as can be given the service provided to me by Cidalia Millham. She was professional, competent and patient throughot the . She went the extra mile to find the color and options I wanted. She also helped to retrieve a pair of glasses and gloves I left behind in my trade-in. She also took the time to introduce me to service staff. She knows the product she sells. Pleasant experience all around. More

First time Lexus buyer For me the car buying experience is never fun, but Cidalia Millman at New Country a Lexus made it less painful. She gets us immediately upon our arr For me the car buying experience is never fun, but Cidalia Millman at New Country a Lexus made it less painful. She gets us immediately upon our arrival, brought us on a well detailed test drive of the NX200t, and led us through the purchase easily. I love my new NX. More

New Car on New Year's We've known the dealer for nearly 10 years, and on our fourth vehicle now. The service is excellent and handles the big/little things very well to ma We've known the dealer for nearly 10 years, and on our fourth vehicle now. The service is excellent and handles the big/little things very well to make the visits convenient. The car buying experience was good and efficient. More

IS 350 Lexus Lease Car purchase was a pleasure due to the professional and competent service provided by Cidalia Millham. She was knowledgeable, patient and answered al Car purchase was a pleasure due to the professional and competent service provided by Cidalia Millham. She was knowledgeable, patient and answered all questions. She returned calls promptly and spent time with me with no pressure. This car buying experience was my best. More

very pleased with our new Lexus IS300 This is the 4th vehicle that we have leased fro New Country Lexus and overall we're very pleased with the service. Our salesperson was Cidalia and she This is the 4th vehicle that we have leased fro New Country Lexus and overall we're very pleased with the service. Our salesperson was Cidalia and she was helpful and informative. We did have some minor end of lease issues with the return and inspection of our previous vehicle, but these issues were addressed and resolved by the GM Jerod. The dealership has now outsourced the service appointment reservation system so there can be some let hand/ right hand problems; but overall the dealership is very satisfactory and I would both continue to lease her and recommend the dealership to other prospective clients. More

Thank You Cidalia We have purchased 5 vehicles from this dealership and have always been satisfied. This purchase went very smoothly thanks to Cidalia.. She was very We have purchased 5 vehicles from this dealership and have always been satisfied. This purchase went very smoothly thanks to Cidalia.. She was very professional and friendly answering all our questions and addressing any concern we had in a very timely manner. Look forward to working with Cidalia again in the future! More

Lexus GS 350 Great service and a great dealer that we worked with. We worked with Cidalia and she was an absolutely pleasure to do business with. She took her Great service and a great dealer that we worked with. We worked with Cidalia and she was an absolutely pleasure to do business with. She took her time showing us new cars and providing us with different options. Thank you Cidalia!! Marina & Nikolay More

Cidalia - the reason I bought my new Lexus Was shopping for a car, stopped by Lexus and Cidalia greeted us with a great big smile. She was friendly, answered all our questions, and didn't push Was shopping for a car, stopped by Lexus and Cidalia greeted us with a great big smile. She was friendly, answered all our questions, and didn't push us. I was not ready to purchase that night and her boss wouldn't give us the final price so we left. Cidalia called me the next day and really worked with us to get the perfect car at the perfect price. If it wasn't for her, I don't know if i would have come back! I am so thrilled I did :) Christy was very friendly and informative! Corey was helpful and friendly too! More

Excellent Sales Team I worked with Cidalia Millham when purchasing my NX 200t F-Sport. I found Cidalia cordial, informative and very pleasant to work with. She's a true I worked with Cidalia Millham when purchasing my NX 200t F-Sport. I found Cidalia cordial, informative and very pleasant to work with. She's a true professional. I had researched the NX for about a month, comparing it to the Volvo XC60 and BMW X3. The NX came out on top. So I knew that this was the car that I wanted. It was just the matter of getting the deal that I wanted. Within an hour after my test drive, she made it happen. She told me that she wanted to get the best deal for me and she stood true to her word. You really can't ask for more and I will look forward to working with her in the future. Highly recommended!! More