New Country Lexus of Latham

Grat Service and selection for a fair price. We really like this dealership and its staff. Cidalia was able to spend the time with us to make sure we got the right car for the right price. These We really like this dealership and its staff. Cidalia was able to spend the time with us to make sure we got the right car for the right price. These folks are a pleasure to deal with and they take care of you at every step along the way. We will be back again I'm sure! More

Great Car Buying Experience I liked New Country Lexus of Latham in the past and found their Service Department to be professional and extremely well run and that is very importan I liked New Country Lexus of Latham in the past and found their Service Department to be professional and extremely well run and that is very important to me after you buy the car and in the years to follow. Three years ago, the sales department was above average. Today, they have really stepped up their game in all areas of customer service and interaction. Cidalia Millham, my Sales Consultant for my new car purchase, could not have been more enjoyable to work with in the car buying experience. Courteous, Professional, Attentive and ready to answer my questions and keep me informed. The experience was a pleasure! Cory Sheehan was also very informative and patient in explaining the new car features. I look forward to my continued experiences with New County Lexus and driving my new 2016 ES350. ~ Thank You!! More

We were treated professionally and friendly by all. When my wife and I drove on the lot, we were greeted immediately by Cidalia Millham. She was friendly, patient and great to work with. We told her When my wife and I drove on the lot, we were greeted immediately by Cidalia Millham. She was friendly, patient and great to work with. We told her what we had in mind and she pointed to a 2012 RX 350 which she felt would be perfect for us. We drove it and really liked it...especially my wife. So we made an appointment for the following Saturday to have them look at the 2009 Nissan Altima we planned to trade-in and hopefully make a deal. I returned for the appointment without my wife but we had decided in advance the most we would pay for the car...with or without a trade. Due to the history on the Nissan (3 accidents), we could not agree on the trade in value. That was the first challenge that Cidalia navigated very well. We were a cash buyer so I told her the most I was willing to pay for the car. She reviewed it with the manager and came back to me with a lesser discount than I hoped for. We discussed it some more and she went back to the manager who provided an additional discount but the discounted price was still more than I wanted to pay. So... I told her that I needed to pass on the car. She said please don't leave and got up one more time and met with the manager. She returned with General Manager Jared Wilson. He sat down with us and explained further why it was not possible to reduce the price to what I desired. I was impressed with Jared as well and after about 15 minutes, and without any further discount, I agreed to buy the car. Even though it was a little more than I wanted to spend, I was convinced I purchased the car at the best possible price I could. We are very happy with our purchase and experience at New Country and we actually believe that Cidalia was more excited for us than we were for ourselves. More

Cidalia was a wonderful sales woman My husband and I went to purchase our 4 th vehicle from New Country Lexus and had the pleasure of dealing with Cidalia, whom was an amazing sales per My husband and I went to purchase our 4 th vehicle from New Country Lexus and had the pleasure of dealing with Cidalia, whom was an amazing sales person to deal with. She was very helpful and knows her job very well. We would recommend her to all our family and friends . New Country Lexus has outstanding service and team work. Sincerely, Marina & Nikolay More

Top Notch Dealership I had the absolute best experience purchasing my new ES350. Cidalia Millham was amazing and very attentive to all details. My experience was very I had the absolute best experience purchasing my new ES350. Cidalia Millham was amazing and very attentive to all details. My experience was very rewarding from the sales person to the Manager, Financial Advisor and the Technical Delivery Specialist. More

new lease After a bit of research, I decided Lexus would be my new choice of car. unsure of which model, I visited New Country and was immediately impressed by After a bit of research, I decided Lexus would be my new choice of car. unsure of which model, I visited New Country and was immediately impressed by Cidalia's knowledge and expertise. She made the process easy and was a pleasure to deal with! More

attentive Initially the price of vehicle was out of my desired budget. But Cidallia was so attentive and pleasant in her approach it was worth stretching the bu Initially the price of vehicle was out of my desired budget. But Cidallia was so attentive and pleasant in her approach it was worth stretching the budget. So the car sold me 1/.2 way, she sold me the rest More

A+ dealer team Just drive my new 2016 gx460 home today, this is the 2nd car I bought from new country Lexus, Cidalia is a great sales person, the new country Lexus t Just drive my new 2016 gx460 home today, this is the 2nd car I bought from new country Lexus, Cidalia is a great sales person, the new country Lexus team works very hard, and feel just like friends. Thank you again More

Cidalia was a great saleswoman! Cidalia was a great saleswoman. She stayed in close contact with us throughout the entire process and followed up to make sure we were happy numerous Cidalia was a great saleswoman. She stayed in close contact with us throughout the entire process and followed up to make sure we were happy numerous times. The used car manager was great, informative and understanding of our needs. The financial manager did not make us or our requests a priority which we were definitely turned off by. More

Great Experience I struggled finding a good deal on the vehicle I wanted. My wife and I looked high and low. We live in Utah and began looking on the east coast. We fo I struggled finding a good deal on the vehicle I wanted. My wife and I looked high and low. We live in Utah and began looking on the east coast. We found the car we wanted here and eventually purchased it. The staff was great from organizing the transaction long distance to picking me up from the airport and making my visit worthwhile. I was impressed and thankful that we located this behicle at this lot. More