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New Brighton Ford - Service Center

New Brighton, MN

4.7
208 Reviews

208 Reviews of New Brighton Ford - Service Center

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April 14, 2025

I brought in a newer vehicle this trip. As always the same great service. Pick up and delivery is a game changer More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

They do what they are supposed to do. Take the car on time and preform the service in a timely manner. Price is comparable to other dealers More

by engine3153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 01, 2025

sales and finance personnel very good and timely follow up, and they took the initiative to see if any rebates were available More

by scottp3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The service department did a very very great job repairing my automobile i a timely manor. More

by daveols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Had a wonderful experience with this service department. They sent a person out to pick up my vehicle and then return after work was completed. More

by Smebaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

helpfull went the extra mile quick turna roundfriendlyi have two vehicles trusted service always a goodv experience More

by jamessouthward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Brent and team have always made sure us and our vehicles received top-notch service and prioritized clear and concise communications! Even if you didn't buy your vehicle from their dealership, I would highl More

by crhollenback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Service Center is always knowledgeable, helpful, efficient, personable and professional in getting our issues resolved. More

by DUANEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Had a fantastic experience with the service staff. Would recommend pick up delivery for your service needs More

by Smebaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Service was good however the number of notifications…text and email prior to the visit and emails after the visit is overwhelmingly obnoxious and enough to steer me to another dealership in the future. More

by walknate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
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