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New Brighton Ford
New Brighton, MN
483 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 483 reviews
February 06, 2026
All was well with 2 exceptions, both related to the vehicle prep. One tire was low, when the service dept put on the Saxon license plate holders, they misplaced the screws on the rear and substituted vehicle prep. One tire was low, when the service dept put on the Saxon license plate holders, they misplaced the screws on the rear and substituted with non-standard hardware. So now two sets of tools are needed to change the plates. I'll fix it myself, but the two "attention to detail errors" will not help me choose this dealer as my first choice for service. If you can't do the easy things, I wonder how good you are with the more complex tasks. More
by prheitz
Verified Customer
February 04, 2026
Orlando and his team did a great job fixing the heater on our car. They even washed our car nicely for us as well. our car. They even washed our car nicely for us as well. More
by cnelson
Employees Worked With
February 01, 2026
Easy to work with and answered any questions that I had with honest answer. Extremely friendly. Good help is hard to come by these days. Will be going back for our next vehicle with honest answer. Extremely friendly. Good help is hard to come by these days. Will be going back for our next vehicle More
by sk.kinsel
February 01, 2026
We found Jason's professionalism and the way he didn't pressure us to buy right away. He gave us information about our vehicle, seemed genuine and was kind. We are very happy with our purchase mostly. pressure us to buy right away. He gave us information about our vehicle, seemed genuine and was kind. We are very happy with our purchase mostly. We did discover a couple of technological glitches that need to be repaired. More
by rekowmckee
Employees Worked With
January 29, 2026
No pressure, sold me what I wanted, everybody went away happy. Knowledgeable, Friendly, Honest. The Service Technician was Knowledgeable and resolved my problem on the spot. happy. Knowledgeable, Friendly, Honest. The Service Technician was Knowledgeable and resolved my problem on the spot. More
by omcgill
January 20, 2026
Always professional, pleasant to deal with. Up front with service suggestions. Comfortble wait and room. Rapid service. I purchased vehicles from new brighton ford and Walser in Hopkins. I will Up front with service suggestions. Comfortble wait and room. Rapid service. I purchased vehicles from new brighton ford and Walser in Hopkins. I will now only deal exclusively with new brighton. More
by rontombar7774
Employees Worked With
January 20, 2026
I have determined that New Brighton Ford is communicative, professional and easy to work with. communicative, professional and easy to work with. More
by dan.johnson
January 18, 2026
very good working with Jason,I hope to keep my f150 for many years to come. many years to come. More
by jcarl216
Employees Worked With
January 16, 2026
We have dealt with New Brighton Ford since 1982. They have always been excellent in every way. In buying our new car this time they went above and beyond in assisting us with details with a disabled They have always been excellent in every way. In buying our new car this time they went above and beyond in assisting us with details with a disabled husband. Their caring attitude is wonderful. It's about service and not just making a sale. We are grateful for everything they do. More
by winterc
January 15, 2026
Purchasing my F-150 at New Brighton Ford had a few hiccups with the truck. Working with the sales team went well and they have been working with me to get the concerns taken care of care of Used hiccups with the truck. Working with the sales team went well and they have been working with me to get the concerns taken care of care of Used vehicles come with used surprises But overall any issues I’ve had they have met head on and taken care of And I appreciate that More
by rk307
