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New Brighton Ford
New Brighton, MN
469 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 469 reviews
March 24, 2026
One of the worst 5000 mile service I have had, my truck has 80,000 + miles it's a 2017 Ford f-150. I was told that they couldn't do my tires for they couldn't find the key to the lug nuts??. You don't nee has 80,000 + miles it's a 2017 Ford f-150. I was told that they couldn't do my tires for they couldn't find the key to the lug nuts??. You don't need a key to take the tire off. More
by hdridermn
Verified CustomerEmployees Worked With
It's just bad form from a dealer ship.
March 21, 2026
I had all my issues fixed, and appreciated the concierge pick up service when my vehicle needed follow up attention. Thank you. pick up service when my vehicle needed follow up attention. Thank you. More
by 195pilotpete
March 20, 2026
I didn't even want to give them 1 star, this was the worst dealership to ever work with. They are refusing to give me paperwork I requested that shows the work that has been performed on a vehicle I jus worst dealership to ever work with. They are refusing to give me paperwork I requested that shows the work that has been performed on a vehicle I just purchased, lack of communication on getting appointments made or updates on vehicle in service. Promises for follow through from the GM that has not happened. You are just another number with this dealership and all they want is your money! Don't do business with them you will regret it! More
by angela_121004
March 13, 2026
They did a great job. I like the service there. I also like the dropoff and pickup. I like the service there. I also like the dropoff and pickup. More
by hcoverston
March 09, 2026
The location was nice a clean, and the service was quick and easy. The team was great. and easy. The team was great. More
by darbysorensen
Employees Worked With
March 03, 2026
everyone was very polite and helpful. I had asked for help to program my new phone into my vehicle which was done for no charge. bringing my vehicle to me was a special appreciated ser I had asked for help to program my new phone into my vehicle which was done for no charge. bringing my vehicle to me was a special appreciated service! More
by RANDY.TINSEN
March 03, 2026
The staff is always prepared to help the customer in which ever way there's a need for customer satisfaction. which ever way there's a need for customer satisfaction. More
by CHARLESADDAE94
February 26, 2026
Amazing service. Truck came back washed which was not asked for or expected!! Great Job!! Truck came back washed which was not asked for or expected!! Great Job!! More
by GARETT.CLEMENTS
February 24, 2026
Orlando & Calinthia are super helpful with our fleet vehicle repairs. Our schedules change daily and they are able to accommodate our needs on short notice. Their flexibility on shuttling vehicles is gr vehicle repairs. Our schedules change daily and they are able to accommodate our needs on short notice. Their flexibility on shuttling vehicles is greatly appreciated. The service department looks over the entire vehicle and recommends service needs and tells us what items can wait. Honesty is important and we trust them. More
by Eileen B
February 24, 2026
Very good experience as always. Very kind professional and helpful. Thanks for taking such good car of my car. Very kind professional and helpful. Thanks for taking such good car of my car. More
by mdjmagoo
