Neil Huffman Nissan
Frankfort, KY
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41 Reviews of Neil Huffman Nissan
My experience was great. Larry and team took good care of me from the moment I walked into the door. They were very attentive to my needs, didn't try to sell me anything that I didn't need and ensured I g of me from the moment I walked into the door. They were very attentive to my needs, didn't try to sell me anything that I didn't need and ensured I got everything I wanted!! More
These guys were very professional and helped me get the vehicle I wanted in just a few hours. I saved more than $7K compared to another dealership in Louisville. Outstanding!! vehicle I wanted in just a few hours. I saved more than $7K compared to another dealership in Louisville. Outstanding!! More
Mike and Steve are phenomenal. I have purchased two vehicles with them and both times they went above and beyond to provide excellent service. I couldn’t buy anywhere else honestly. vehicles with them and both times they went above and beyond to provide excellent service. I couldn’t buy anywhere else honestly. More
I highly recommend it! They were fast, courteous, and gave a great deal. They went out of their way to find my dream car. My car is BEAUTIFUL. I will definitely continue to do business with Neil Huffman gave a great deal. They went out of their way to find my dream car. My car is BEAUTIFUL. I will definitely continue to do business with Neil Huffman Nissan! More
Neil Huffman had a Rogue we were interested in, I made internet contact, on line trade in appraisal and offer for new vehicle. N ct day went in and met Aaron our internet contact and purchased the Rogu internet contact, on line trade in appraisal and offer for new vehicle. N ct day went in and met Aaron our internet contact and purchased the Rogue Sl. Easy and quick and treated with respect and confidence Would recommend Neil Huffman Nissan of Frankfort as place to shop. More
Unfortunately, I had a bad experience at this dealership from which I bought a used luxury car. For this reason I do not recommend this dealership. BUYING PROCESS: The whole process to purchase the vehicle from which I bought a used luxury car. For this reason I do not recommend this dealership. BUYING PROCESS: The whole process to purchase the vehicle took approximately 3 hours. The salesman seemed very disinterested and knew little information about the car I wanted to buy. After requesting a $300 discount on the car, the GM emailed me saying it was approved, but that was never shown in the final paperwork. I still paid full price for the vehicle. The salesman encouraged me to purchase a $3000 warranty which turned out being $3900 on the final paperwork. They bought my car for the price I wanted to sell it which was great! However, I was very disappointed for the way they treated me as a customer. SERVICE: I made an appointment to get my first complimentary oil change and tire rotation. The whole process took 2 HOURS. First, I was told they didn't have the right oil because my car is not a Nissan (I don't see how that is it my fault), so I would have to wait an hour. Then, they told me they couldn't remove the lug nuts because they were rusty and they broke and replaced one. I ordered a new set through them, but they never called me back. It took me 35 days to make a second appointment and the $20 I was supposed to pay for labor became $65 at the time of payment. Unfortunately, I cannot recommend this dealership. More
This was an easy car buying experience. This is the third vehicle purchased from the Huffman Group. I will continue to do business with them in the future. third vehicle purchased from the Huffman Group. I will continue to do business with them in the future. More