Neil Huffman Nissan
Frankfort, KY
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42 Reviews of Neil Huffman Nissan
Excellent Experience I purchased a new SUV today, the best experience I've ever had purchasing a new vehicle. I talked with Mr. Larry Rose over the phone he had the vehicle I was interested in. We agreed best experience I've ever had purchasing a new vehicle. I talked with Mr. Larry Rose over the phone he had the vehicle I was interested in. We agreed on price, they made me a great offer for my trade-in and the deal was done. Larry was very transparent, and took the time to answer all my questions / concerns. I drove in from RRG area when I showed up car was ready and the paperwork was prepped. I took the vehicle for a test drive, I was in and out of the dealership in under 1hr. Everyone was friendly from the moment I walked in the front door I felt at home. Larry is knowledgeable he made me feel welcome and appreciated. Mr. Larry made it all possible thank you again to the Hoffman dealership it's staff and Larry Rose I am happy to be part of the family now. Jeff 2023 Rogue Platinum More
My experience was great. Larry and team took good care of me from the moment I walked into the door. They were very attentive to my needs, didn't try to sell me anything that I didn't need and ensured I g of me from the moment I walked into the door. They were very attentive to my needs, didn't try to sell me anything that I didn't need and ensured I got everything I wanted!! More
These guys were very professional and helped me get the vehicle I wanted in just a few hours. I saved more than $7K compared to another dealership in Louisville. Outstanding!! vehicle I wanted in just a few hours. I saved more than $7K compared to another dealership in Louisville. Outstanding!! More
Mike and Steve are phenomenal. I have purchased two vehicles with them and both times they went above and beyond to provide excellent service. I couldn’t buy anywhere else honestly. vehicles with them and both times they went above and beyond to provide excellent service. I couldn’t buy anywhere else honestly. More
I highly recommend it! They were fast, courteous, and gave a great deal. They went out of their way to find my dream car. My car is BEAUTIFUL. I will definitely continue to do business with Neil Huffman gave a great deal. They went out of their way to find my dream car. My car is BEAUTIFUL. I will definitely continue to do business with Neil Huffman Nissan! More
Neil Huffman had a Rogue we were interested in, I made internet contact, on line trade in appraisal and offer for new vehicle. N ct day went in and met Aaron our internet contact and purchased the Rogu internet contact, on line trade in appraisal and offer for new vehicle. N ct day went in and met Aaron our internet contact and purchased the Rogue Sl. Easy and quick and treated with respect and confidence Would recommend Neil Huffman Nissan of Frankfort as place to shop. More
Unfortunately, I had a bad experience at this dealership from which I bought a used luxury car. For this reason I do not recommend this dealership. BUYING PROCESS: The whole process to purchase the vehicle from which I bought a used luxury car. For this reason I do not recommend this dealership. BUYING PROCESS: The whole process to purchase the vehicle took approximately 3 hours. The salesman seemed very disinterested and knew little information about the car I wanted to buy. After requesting a $300 discount on the car, the GM emailed me saying it was approved, but that was never shown in the final paperwork. I still paid full price for the vehicle. The salesman encouraged me to purchase a $3000 warranty which turned out being $3900 on the final paperwork. They bought my car for the price I wanted to sell it which was great! However, I was very disappointed for the way they treated me as a customer. SERVICE: I made an appointment to get my first complimentary oil change and tire rotation. The whole process took 2 HOURS. First, I was told they didn't have the right oil because my car is not a Nissan (I don't see how that is it my fault), so I would have to wait an hour. Then, they told me they couldn't remove the lug nuts because they were rusty and they broke and replaced one. I ordered a new set through them, but they never called me back. It took me 35 days to make a second appointment and the $20 I was supposed to pay for labor became $65 at the time of payment. Unfortunately, I cannot recommend this dealership. More