Neil Huffman Nissan
Frankfort, KY
Filter Reviews by Keyword
By Type
42 Reviews of Neil Huffman Nissan
Won't repeat my business Have had my last 2 vehicles through Neil Huffman Nissan. I purchased a 2015 Nissan Rouge which I loved and had a great experience with sales and servi Have had my last 2 vehicles through Neil Huffman Nissan. I purchased a 2015 Nissan Rouge which I loved and had a great experience with sales and service. So much that I referred my brother who purchased his Chevrolet Truck and I also referred one of my clients who purchased a Nissan Rouge. I traded my 2015 Rouge in on a 2017 Rouge. This time I was talked into a lease with the understanding I would be given 15k miles a year instead of 12k. Great deal right! That was the sales point that got me. I took for granted when signing giving their word. Then when I pulled up my paper work a few months later they locked me in at only 12k a year. I called to ask about it and no one ever returned my call. Then I went in for my oil change and tire rotion yesterday and was told I needed a brand new tire for my 2017 Rouge because of a nail in the tire. Mind you my check tire pressure light never came on. Yes there was a nail in the tire but they insisted it could not be repaired and I wouldn't make it on the road. Pricing me $120 for a mis matched tire or they could order a matching tire for $160 and put it on the next day. I was nervous in fear of my safety but still couldn't understand why my check light never came on. I left the dealership and got a few more opinions which all suggested the tire could be repaired. So I was able to have the nail pulled tire patched for $14.00 by a perfesional mechanic he assured me my tire would be just fine. With this being said Neil Huffman Nissan will not be getting any of my business in the future nor will I refer any of my clients,family,or friends. More
Very good Love it the sales people are great thank you all so much Steve and Mario. I would recommend my friends and family you all my me Feel like family Love it the sales people are great thank you all so much Steve and Mario. I would recommend my friends and family you all my me Feel like family More