National Dodge Chrysler Jeep Ram
Jacksonville, NC
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822 Reviews of National Dodge Chrysler Jeep Ram
My experience was really pleasant. Jason was very kind and listen to what I said and then took my sale from there. I have always had very good experience with National Dodge and have work with a Gary fo and listen to what I said and then took my sale from there. I have always had very good experience with National Dodge and have work with a Gary for my two vans and my sons truck and never had any problems. More
we went here looking to buy a dodge challenger really didnt think our credit was good enough but we worked with lorenzo over a few days and got a new 2013 challenger in our budget . lorenzo was great he didnt think our credit was good enough but we worked with lorenzo over a few days and got a new 2013 challenger in our budget . lorenzo was great he took the time to give us options went out of his way to get us a car we would be happy with and showed real concern for helping us i will recomed him and dealership to everyone teresa and dennis More
We have purchased 3 vehicles from this dealership over the last 2 1/2 years and the only salesman we will consider is Lorenzo. He is extremely good at making sure we walk out of there happy and completely the last 2 1/2 years and the only salesman we will consider is Lorenzo. He is extremely good at making sure we walk out of there happy and completely satisfied. He always goes the extra mile to make sure any issues I have are resolved quickly and to our satisfaction. I would recommend him to anyone I know. It is always a great buying experience with him. More
I just purchased my third vehicle from this dealership. My first purchase was a minivan that I purchased 8 years ago. The sales department and the service department have been so good to me that when it w My first purchase was a minivan that I purchased 8 years ago. The sales department and the service department have been so good to me that when it was time for a new vehicle, I didn't even consider buying a different make. Why would I? I am treated like a VIP EVERY TIME I have to take my vehicle for service, have a question, or am in the market for a new vehicle. I tell everyone I know who is in the market for a vehicle to go to National....they are the best!!! More
I started my research on the internet to gather availability of 2013 Jeep Wrangler Unlimited with hardtop. Once I submitted my offer, I was called back my Amiel Myers. We had a very efficient and availability of 2013 Jeep Wrangler Unlimited with hardtop. Once I submitted my offer, I was called back my Amiel Myers. We had a very efficient and business like conversation. I was serious about my purchase, but the dealership was a 1.5 hour drive from my house. I wanted to discuss as much as possible (price of new car, trade in value of my car, financing and interest rates). Amiel and I agreed we had completed as much as we could over the phone, and I was confident all would go well at the dealership. When we arrived everything went as smooth as I anticipated. Amiel was informative, had as much of the paperwork prepared that could be prepared in advance. The entire experience was pleasant and efficient. Amiel has exactly the right tempermant for his sales job. It was a pleasure working with him. More
If you are in the Market for a new auto either new or used it is a good dealership to buy from. I have bought a few from there and Amiel Myers was my guy and he was good to work with. Also speaks to me e used it is a good dealership to buy from. I have bought a few from there and Amiel Myers was my guy and he was good to work with. Also speaks to me everytime I am in there and remembers who I am. I have also seen him outside of work and he still takes the time to speak to me. I do know the offer for free oil for life is appealing to many as it was a good buying feature for me as well. However even with them saving you the cost of having it done somewhere else or doing it your self as I always did. Most of us are very busy people these days, always on the go. I have sat there a few times watching the time go by. However this last time was more than I cared for, one time too many. I was in for an inspection and oil change. Had appt which was made two weeks in advance, my truck was finally returned to me 2.5 hours later. As nice as the new waiting area is, I really don't care to see it for that long. For the time I have lost spent waiting on my truck which I have always had an appt for, it is just not worth my time to save the 21-22 dollars it cost for me to change it myself. I high reccomend that some changes be made in the service department. Either expand it and hire more techs, or not over book appt which clearly seems to be the case. I do know that there is a shuttle service, however they are not going to an hour back to work. I have used the drop off before, but beware if you do you won't see your car back till the end of the day. As this is used as well we got time to get to this one as the person is not waiting for it. Mr. Brown im saving you money you dont have to worry about paying for my oil changes anymore on my two autos. I wil go back to doing it myself. It not for Amiel I would not tell anyone to go and buy from National. More
My Jetta is the 3rd car I have purchased from this dealership. I wish I could remember my sales person's name (I am not good with names) but he was absolutely awesome to work with too. Everyone is ver dealership. I wish I could remember my sales person's name (I am not good with names) but he was absolutely awesome to work with too. Everyone is very courteous. I will be back for my regular car care and when it is time for another change in vehicle. More
Had a 9:00 appointment for a oil change and recall. Waited about 15 minutes while 2 Service Advisora ran around frantically. Watched ther service receptionist eat her breakfast in full view of the cust Waited about 15 minutes while 2 Service Advisora ran around frantically. Watched ther service receptionist eat her breakfast in full view of the customers waiting in line. Thought that was unprofessional. Could use an extra Service Advisor and someone to put in floor mats, tag keys and move cars which would free up Advisors to assist customers checking in. Service Advisors never smiled or even attempt to personalize my service experience. More
The customer service was outstanding. It made the dealership stand out more than the other dealerships. and I felt the reprentative working to help me out and to get the best deal. dealership stand out more than the other dealerships. and I felt the reprentative working to help me out and to get the best deal. More
Amiel was great to work with. Considering we had our three children with us the people there were extremely nice and accommodating. Our family now has a brand new Durango. We love the space and the pric three children with us the people there were extremely nice and accommodating. Our family now has a brand new Durango. We love the space and the price was great! More