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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.6
823 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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823 Reviews of National Dodge Chrysler Jeep Ram

November 09, 2023

Always the best of care at the service department at National Dodge jeep Chrysler . Thank you. More

by bward17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish awesome service., Darrell Graham, Kitrell Earley
Nov 10, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a wonderful 5-star review! We are delighted to hear that you consistently receive the best care at our service department. Providing top-notch service is our priority, and we truly appreciate your kind words. Your satisfaction is important to us, and we look forward to continuing to meet your automotive service needs. If you ever have further comments or need assistance, please don't hesitate to reach out. Thank you for choosing National Automotive Group!

November 08, 2023

Very pleased with the service I received today and customer care was pleasant for me More

by SEPARKER1229
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Nov 10, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were pleased with the service you received today. Providing excellent customer care is a priority for us, and we're delighted to know that it was a pleasant experience for you. Your satisfaction is our goal, and we appreciate your kind words. If you ever have further comments or need assistance, please feel free to reach out. We look forward to serving you again in the future.

November 07, 2023

Very prompt and timely service. Awesome customer service and making the service appointment was very easy. More

by DSINANON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish
Nov 10, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service prompt, timely, and that our customer service exceeded your expectations. Making the service appointment easy for our customers is a priority, and we're glad to know it was a seamless process for you. Your satisfaction is important to us, and we appreciate your kind words. If you ever have further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

November 07, 2023

I'm just upset they couldn't find the problem for a second time of having my car towed in, when it was doing the same thing the last time it was towed in. More

by ecu748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Nov 13, 2023 -

National Dodge Chrysler Jeep Ram responded

We hope this message finds you well. Thank you for choosing our service for your car needs, and we appreciate your recent review. We're sorry to hear about the challenges you've faced with your car, and we sincerely apologize for any inconvenience caused. Your feedback is crucial in helping us improve our services. To better understand and address your concerns, we would greatly appreciate the opportunity to discuss your experience in more detail. Our team is committed to providing top-notch service, and we want to ensure that any issues are resolved to your satisfaction. If you have a moment, could you please reach out to our service manager at (910)347-3777? We value your input and are dedicated to making things right. Thank you for choosing us, and we look forward to the opportunity to enhance your experience with our dealership.

November 03, 2023

They were out of cookies but they had cheesits in the waiting area. Auto work is always perfect. But i really wanted some cookies. Super sad. But i got some cheesy crackers so that saved the day. More

by CutieWithABooty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha (the best this side of the Mississippi), Jessica Chinnock
Nov 06, 2023 -

National Dodge Chrysler Jeep Ram responded

It's great to hear that your service experience was perfect! We're sorry to hear that we were out of cookies during your visit, but we're glad you enjoyed the Cheez-Its. We'll do our best to ensure we have a wider selection of snacks available in the waiting area next time. Thank you for your feedback, and we look forward to serving you again soon!

November 03, 2023

Friendly dealer. Knowledgeable service department. Great follow up work as well Good work over all More

by chilosa923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn debakey
November 02, 2023

Great service department. Friendly customer service. Very attentive to your needs. Prompt service. Shuttle service. More

by seiglief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Lorenzo McNeal, Darrell Graham, Kitrell Earley, Joshua Jones, Ryan Brown
Nov 02, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for your five-star review! We greatly appreciate your kind words and are delighted to hear about your positive experience with our service department. Our team takes pride in providing friendly and attentive customer service, ensuring that your needs are met promptly. We're also glad to hear that you found our shuttle service convenient. If you ever require further assistance or have any feedback to share, please feel free to reach out. We look forward to serving you again in the future and ensuring your continued satisfaction. Safe and smooth travels!

November 02, 2023

These guys are Awesome! They were very clear and concise about all aspects of this purchase. More

by DEANNA11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Brown, Brian Kennedy
Nov 03, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for your fantastic five-star review! We're thrilled to hear that you found your experience with us to be awesome. Our team takes great pride in providing clear and concise information to our customers, ensuring that all aspects of the purchase are transparent and easy to understand. We believe that transparency is key to a successful buying experience, and it's wonderful to know that you appreciated our approach. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future. Safe and enjoyable travels in your new vehicle!

November 01, 2023

Receptionist is great. She scheduled my back up camera to have replaced my 250 Ram More

by remertel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha
Nov 02, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you, remertel, for taking the time to leave a five-star review and for sharing your positive experience with our receptionist. We're delighted to hear that she was able to schedule your backup camera replacement for your Ram 2500. Our team is dedicated to providing top-notch service, and we greatly appreciate your feedback. If you ever have any more automotive needs or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again and ensuring your vehicle is in great shape. Safe and happy driving!

October 31, 2023

Great people and atmosphere to make a deal. He was very patient and we worked thru any issues with ease. I would buy a wrangler from him also if they had what we wanted but so far he hasn’t had More

by huntersmom6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Bruce Wright, Jonathan Gables
Nov 02, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you, huntersmom6, for your kind words and for sharing your experience with us. We're thrilled to hear that you had a great experience with our team and that they provided a patient and accommodating atmosphere to facilitate your deal. We understand that finding the perfect Wrangler can sometimes be a challenge due to inventory variations, but we appreciate your patience and trust in us. Please know that we are continuously working to expand our inventory to meet the diverse needs of our valued customers. If there's anything else we can assist you with or if you have any specific preferences in mind, please don't hesitate to reach out. We look forward to the opportunity to serve you again and hopefully find the ideal Wrangler for you in the future. Safe travels!

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