National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that your oil change was done in a timely manner and that you found our team to be very nice and helpful. Customer satisfaction is our top priority, and we appreciate your feedback. If you ever have more comments or if there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing National Automotive Group, and we look forward to serving you again.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Darrell helped you get a loaner car and ensured your vehicle was taken care of promptly. Your satisfaction is our top priority, and we appreciate your feedback. If you ever have more comments or if there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing National Automotive Group, and we look forward to

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with Kitrell and our service department! We're delighted to hear that Kitrell provided excellent service by keeping you well-informed about the progress of your repairs. We understand the importance of transparency and communication during the service process, and it's great to know that Kitrell exceeded your expectations. We're also pleased to hear that you enjoyed our comfortable waiting area, complete with coffee, water, and snacks. Creating a welcoming environment for our customers is a priority for us, and we're glad you found it enjoyable. Your feedback is invaluable, and we appreciate your trust in National Automotive Group for your automotive service needs. If there's anything else we can assist you with or if you have further suggestions for improvement, please feel free to reach out. Safe travels, and we look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for your glowing review! We're thrilled to hear that you had another great experience with our service team. It's fantastic to know that our staff's courtesy and professionalism left a positive impression on you. Efficient and expedited scheduling is a priority for us, and we're pleased to hear that it met your expectations. Your satisfaction is our ultimate goal, and we appreciate your continued trust in National Automotive Group. If there's anything more we can do for you or if you have any suggestions for improvement, please don't hesitate to let us know. We look forward to serving you again and providing the same high-quality service in the future. Safe travels, and thank you for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team, from the receptionist in the Service Department to Joshua in Service and the Sales associate, made a positive impact on your visit. It's our goal to provide exceptional customer service, and we're glad to know that our team members were very nice and understanding throughout your entire experience. Ensuring our customers feel valued and supported is a top priority for us. We appreciate your kind words and your trust in National Automotive Group. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future. Safe travels, and thank you for choosing us!

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with our service team! We're thrilled to hear that our technicians provided a personable and efficient service during your visit. Our commitment to customer satisfaction is paramount, and it's fantastic to know that our team's awareness and communication stood out to you. Your feedback is greatly appreciated and serves as motivation for us to continue delivering exceptional service. If you ever have further comments or if there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing National Automotive Group, and we look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We're thrilled to hear that you had a positive and efficient sales process with us. Providing a seamless and non-overwhelming experience for our customers is a top priority, and we're glad we could accomplish that for you in less than two hours. If you have any further feedback or if there's anything more we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

We appreciate you taking the time to provide feedback on your recent service experience with us. We are genuinely sorry to hear about the discrepancy in the services you received. Your satisfaction is our top priority, and we want to assure you that this is not reflective of our usual standards. We are eager to investigate the matter further and understand where the breakdown occurred. To better assist you, could you please reach out to our service manager, Chris Waters, at (910)347-3777. We value your input and want to make things right. Thank you for bringing this to our attention, and we look forward to the opportunity to address your concerns and improve your experience.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you consistently receive good quality service and that Kitrell, our Service Advisor, is always helpful, courteous, and professional. Providing excellent service is our commitment, and we're delighted to know that we have met your expectations. Your feedback is greatly appreciated, and we look forward to continuing to provide you with the same level of service in the future. If you ever have further comments or need assistance, please feel free to reach out. Thank you for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with Kitrell and our team at National Automotive Group! We're thrilled to hear that Kitrell has consistently provided you with the best customer service. Taking care of our customers' needs is a top priority, and it's fantastic to know that he has been able to address all your concerns. We truly appreciate your feedback and your continued trust in our services. If you ever have further comments or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.