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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.6
823 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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823 Reviews of National Dodge Chrysler Jeep Ram

December 20, 2023

The service department is first class. All staff are very professional. All work was done in a timely manner More

by rjnd7grand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Green
Dec 28, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with our service department. We're thrilled to hear that you found our team to be first class and professional. Delivering timely and efficient service is a top priority for us, and we're pleased to know that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in our services and look forward to serving you again in the future.

December 18, 2023

They always do a great job! Never had any issues. Service advisors are very helpful! More

by JESSICA_CHINNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Dec 19, 2023 -

National Dodge Chrysler Jeep Ram responded

We are sincerely grateful for your thoughtful review of National Automotive Group! Your positive feedback brings immense joy to our team, and we are thrilled to know that you have consistently had great experiences with us. It's wonderful to hear that our service advisors have been helpful and that you've never encountered any issues. Providing exceptional service and ensuring our customers' satisfaction is our top priority, and your review reinforces that we are on the right track. Your trust in National Automotive Group means the world to us, and we look forward to continuing to meet and exceed your expectations. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to reach out to us. Thank you once again for choosing National Automotive Group, and we can't wait to serve you again in the future!

December 16, 2023

Very friendly staff and worked out a great deal on my new Ram. Salesman worked hard to please. More

by iannaccone1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Chris Hines, Kitrell Earley, Axel Tehuotzil-Arroyo
Dec 19, 2023 -

National Dodge Chrysler Jeep Ram responded

We would like to express our sincere gratitude for your positive review of National Automotive Group! We are thrilled to hear that you had a fantastic experience with our very friendly staff and that we were able to work out a great deal on your new Ram. Our team takes pride in providing excellent customer service, and it's heartening to know that our salesperson went the extra mile to ensure your satisfaction. Creating a positive and memorable experience for our customers is at the core of what we do, and we are delighted that we could meet your expectations. If there are any specific details about your experience that stood out or if you have any further feedback, we would love to hear more. Your insights help us continually improve and deliver exceptional service. Thank you once again for choosing National Automotive Group. We look forward to serving you in the future and wish you many enjoyable miles in your new Ram!

December 12, 2023

Easy transaction for the vehicle that I wanted. Will Will consider these forls again when ever I'm in need of another car. More

by simm1968
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for choosing National Automotive Group for your vehicle purchase! We're delighted to hear that your transaction was easy, and you got the vehicle you wanted. We truly appreciate your positive feedback. It's fantastic to know that you're considering us for your future car needs. If you ever have further comments or need assistance, please feel free to reach out. We look forward to the opportunity to serve you again. Thank you for your trust in National Automotive Group!

December 12, 2023

We enjoyed our experience at the dealership everyone was friendly and very helpful the purchase was very easy More

by BGURSSLIN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Brennan, Brian Kennedy
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with National Automotive Group! We're thrilled to hear that you enjoyed your time at the dealership, and that our team was friendly and helpful throughout your visit. Making the purchase process easy for our customers is a priority, and we're delighted that we could meet your expectations. If you ever have further comments or need assistance, please feel free to reach out. We appreciate your trust in National Automotive Group and look forward to serving you again in the future. hank you for choosing us!

December 12, 2023

Everyone is so friendly and they made by car buying experience the easiest ever. There was never any pressure to buy. They knew what I wanted and helped make it all possible. My family has been doing b More

by tamibrown09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Lorenzo McNeal, Chris Hines, Gawaine Johnson
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful car-buying experience at National Automotive Group! We're delighted to hear that our team made the process easy and pressure-free, ensuring that you got exactly what you wanted. Your family's longstanding business with National Dodge is truly appreciated, and we're honored to continue providing exceptional service. If you ever have further comments or need assistance, please feel free to reach out. We appreciate your recommendation and look forward to serving you and your family for years to come. Thank you for choosing National Automotive Group!

December 10, 2023

Darrell was great to work with and took care of everything quickly. The dealership is always busy, but he kept in contact with me to let me know what was going on with my vehicle. More

by Dave
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with Darrell and our team at National Automotive Group! We're thrilled to hear that Darrell provided great service and took care of everything promptly. We understand that our dealership can get busy, and we appreciate your patience. It's fantastic to know that Darrell kept you informed about the progress of your vehicle, ensuring a smooth and transparent experience. We'll be sure to pass on your kind words to Darrell and the entire team. If you ever have further comments or need assistance, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing National Automotive Group!

December 10, 2023

Terrific customer service. Had no issues with getting my vehicle serviced and completed on time More

by Marcusfriske30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with National Automotive Group! We're thrilled to hear that you had a terrific customer service experience and that your vehicle service was completed on time without any issues. Your satisfaction is our top priority, and we appreciate your feedback. If you ever have further comments or need assistance, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing National Automotive Group!

December 09, 2023

As usual everything was prompt and courteous! My only complaint is that pricing seems to be a big contention with me. I don't quite understand why you must charge so much for an item that you c More

by Tom-n-Marti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Dec 15, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with our prompt and courteous service. We truly appreciate your loyalty and the trust you place in us, especially with Kitrell as your service advisor. We value your feedback regarding pricing and the diagnostic fee. We understand that cost is an important consideration, and we are continuously working to ensure our pricing is competitive. Regarding the diagnostic fee, we appreciate your input, and we will certainly review our policies to better meet our customers' needs. Thank you for choosing National Automotive Group, and we look forward to continuing to provide you with excellent service. If you have any further comments or suggestions, please feel free to reach out to us.

December 09, 2023

Dealership is very busy but they all make every effort to treat each customer as someone special. Their work is first class and you can trust them to find and correct every issue. Any time I come to Nation More

by dbutlertwo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Dec 14, 2023 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that despite our busy environment, you feel treated as someone special, and that Darrell, in particular, has made you feel like family. Providing first-class service and ensuring our customers feel valued is our priority. Your trust in our team to find and correct every issue is greatly appreciated. We'll be sure to pass on your kind words to Darrell and the entire team. If you ever have further comments or need assistance, please feel free to reach out. We look forward to continuing to provide you with exceptional service. Thank you for choosing National Automotive Group!

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