Back

National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.6
858 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

Directions

By Type

858 Reviews of National Dodge Chrysler Jeep Ram

February 02, 2024

Always the best and striving to improve your visit. Really appreciate there vigilance to meet my needs More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Meadows, Robbie Yates, Lorenzo McNeal, Joshua Jones
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your outstanding 5-star review with us! We're thrilled to hear that you consider us the best and appreciate our commitment to continually improve your visit. Your satisfaction is our priority, and we're grateful for your acknowledgment of our vigilance to meet your needs. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We value your continued support and look forward to serving you with excellence in the future. Thank you for choosing National Automotive Group.

February 02, 2024

I have been to National Dodge numerous time and dealt with other salespeople but I can say I have enjoyed my experience with Johnathan More

by wltukes
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gables
Feb 03, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Johnathan made your visits to National Dodge enjoyable. Providing excellent customer service is our top priority, and it's wonderful to know that our team is delivering on that commitment. We appreciate your continued support and look forward to serving you in the future. If you have any more feedback or suggestions, feel free to reach out. Safe travels on the road, and we hope to see you again soon!

January 31, 2024

Kitrell provided great customer service. Excellent communication the entire time. Kept us informed. Would recommend. More

by sabsbenson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your fantastic 5-star review with us! We're delighted to hear that Kitrell provided you with great customer service and maintained excellent communication throughout the entire process. Keeping our customers informed is a priority for us, and we're pleased to have met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to serving you again, and thank you for choosing National Automotive Group.

January 30, 2024

National does amazing and timely work. There are one of the most efficient dealerships I have ever encountered. More

by MCNEAL_LORENZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Lorenzo McNeal, Darrell Graham, Kitrell Earley, Joshua Jones, Ryan Brown
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your outstanding 5-star review! We're thrilled to hear that you found our services at National Automotive Group to be amazing and timely. Efficiency is a key focus for us, and we're delighted that you consider us one of the most efficient dealerships you've encountered. Your feedback motivates us to continue delivering exceptional service. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future.

January 28, 2024

The customer service personnel are great. Kitrell assisted me and as always was helpful and very courteous as well as professional More

by timcaviness2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a wonderful 5-star review! We're delighted to hear that our customer service personnel, particularly Kitrell, provided you with great assistance. It's fantastic to know that Kitrell was helpful, courteous, and maintained a high level of professionalism throughout your experience. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to serving you again and appreciate your trust in our services.

January 26, 2024

This dealership has always done great work and I would highly recommend them for service. More

by fablackburn84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your 5-star review! We truly appreciate your continued trust and loyalty. It's fantastic to hear that you've consistently experienced great service with us. Your recommendation means a lot, and we're grateful for the opportunity to serve you. If there's anything more we can do to enhance your experience or if you have any friends or family in need of automotive service, we would be honored to assist them as well. Thank you again for choosing our dealership, and we look forward to serving you in the future.

January 26, 2024

Service department was very knowledgeable and understanding of what I need. Very speedy and proficient. More

by dsmith6019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your 5-star review with us! We're delighted to hear that our service department met your expectations and provided you with a knowledgeable and understanding experience. Efficiency and proficiency are priorities for us, and we're glad to know that we could address your needs promptly. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We appreciate your trust in our service department, and we look forward to serving you again in the future.

January 26, 2024

Great service and speedy! Thank you Trisha! She is very knowledgeable and customer focused. Thank you for a stress free experience. More

by tlcalahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you had a great service experience and that Trisha played a key role in making it stress-free for you. Trisha is indeed a valuable member of our team, and we appreciate your acknowledgment of her knowledge and customer-focused approach. Your satisfaction is our priority, and we're delighted to have provided you with a speedy and stress-free experience. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to serving you again and appreciate your trust in us.

January 26, 2024

ALL OF THE WORK ON MY JEEP IS DONE HERE. SERVICE IS GREAT AND COMPLETED IN A TIMELY MANNER More

by CURTIS HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRISHA LAUFFER SERVICE ADVISOR
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your 5-star review with us! We're thrilled to hear that you choose us for all the work on your Jeep and that you consistently experience great service completed in a timely manner. Your loyalty is greatly appreciated, and we're dedicated to maintaining the high standard of service you've come to expect from us. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to continuing to provide you with excellent service for your Jeep. Thank you for choosing our dealership!

January 25, 2024

This experience was very good. My service advisor, Darrell, is the best. A friendly environment. More

by LASULLIVAN77
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Feb 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us. We are delighted to hear that you had a very good experience and that Darrell, your service advisor, stood out as the best. Our team takes great pride in providing top-notch service and creating a friendly environment for our customers. Your feedback is important to us, and it motivates us to consistently deliver exceptional service. If there's anything specific you think we could improve upon to earn that fifth star in your next visit, please feel free to share it with us. We appreciate your business and look forward to serving you again in the future.

...
14
...