Nate Wade Subaru
Salt Lake City, UT
Filter Reviews by Keyword
By Type
2,758 Reviews of Nate Wade Subaru
I started this journey online, and Nick called me within a few minutes to ask about the car I was interested in. He then checked the value of my car and the price, financing, etc. for the new car. He is v a few minutes to ask about the car I was interested in. He then checked the value of my car and the price, financing, etc. for the new car. He is very easy to talk to and work with. I never felt pressured by him at all. I also had a great experience with Steve Yates and look forward to meeting with him again next week. I have bought two Legacys from Nate Wade Subaru in the past and would recommend your dealership without hesitation. More
Nick is great. He didn't try to "sell" me which is good as this was my 4th Subaru. He simply answered MY questions and offered information. That's what closed the deal. Your competitor use which is good as this was my 4th Subaru. He simply answered MY questions and offered information. That's what closed the deal. Your competitor used in the infamous, "what's it going to take for me to make this easy for you" line. More
This is my third car purchase from Nate Wade Subaru, I doubt I will go anywhere else. This ia a car dealership that doesn't feel like one. Mario Tonel is great to work with, very friendly and informative. doubt I will go anywhere else. This ia a car dealership that doesn't feel like one. Mario Tonel is great to work with, very friendly and informative. He is not overly eager, pushy or insulting. If there is a drawback, it would be the finance department. They did find me a great interest rate for my car, but I felt rushed through the process and felt like I was a little mis-lead when it came to purchasing the certification from Subaru. All in all, i had a good experience and will likely return for my next purchase. More
This was an easy and enjoyable purchase - every step of the way! Nick Smith was able to help us find a car that we love. The paperwork went smoothly and we are very satisfied. the way! Nick Smith was able to help us find a car that we love. The paperwork went smoothly and we are very satisfied. More
OH MY GOSH!!!...Could this place have been more than accommodating? I was treated like a queen. I have never bought a car on my own. I was married for 32 years and always had my husband to fall back accommodating? I was treated like a queen. I have never bought a car on my own. I was married for 32 years and always had my husband to fall back on. He passed away this last March so for the first time I am on my own. Your salesmen were the absolute greatest...and Nick Paulos put me at ease and he told me he would take care of me and he did. When I came to pick my car up, Nick Smith was supposed to leave but he stayed to make sure that everything fell into place. Steve Yates was awesome...He had everything in order and I was in and out in a flash. I will recommend this place to all my friends to come buy a car!!!! I LOVE NATE WADE SUBARU!!!! More
Chuck was a friendly salesman to work with. He was helpful in finding the car I wanted without being pushy. He also helped me get more for my trade-in that I expected. helpful in finding the car I wanted without being pushy. He also helped me get more for my trade-in that I expected. More
Being from out of town, it was very important that we were able to get up-to-date accurate information on the internet. Nate Wade seemed very good about keeping their site up. Nick Westover in Internet s were able to get up-to-date accurate information on the internet. Nate Wade seemed very good about keeping their site up. Nick Westover in Internet sales was very helpful and patient as we looked at a number of cars. There was never any pressure to sell; he let us look until we found one that was right for us. We felt the pricing was very fair and typically lower than other dealerships. We were also very impressed with the large selection of used Subarus -- few other dealerships even came close. Having a large selection made it easier to make a decision, and we had more confidence that we were making the right decision and not just buying out of desperation. When we were finishing up our purchase, Nick Poulos in financing made it a very pleasant experiece -- again, no pressure to buy anything we didn't want. Overall a very good experience (and car buying ranks right up there with root canals for me.) More
Nick was very friendly and was not pushy. He was prompt in responding to inquiries. There were a couple of hiccups in the process, things that I was not aware of in regards to the title & insurance, (but I in responding to inquiries. There were a couple of hiccups in the process, things that I was not aware of in regards to the title & insurance, (but I had a unique financing situation), but overall the process took a reasonable amount of time of 1 1/2 hours. Nick showed me the features of my vehicle, which was nice. More
When I went someone came to help me right away. He helped me with what i needed right away and answered any questions I had. He also gave me a ride to drop of the car that i had rented and then gave me a rid me with what i needed right away and answered any questions I had. He also gave me a ride to drop of the car that i had rented and then gave me a ride back to the dealership. When we were done he invited me to a barbecue that was going on in the parking lot. I felt really welcome and liked when i went there. More
Not sure if survey is covering sale or service of the 2010 Legacy (new) or the 2011 Outback (new). So, I'll choose to address the 2010 Legacy, both sales & service, here. Sales: Mario was good to work 2010 Legacy (new) or the 2011 Outback (new). So, I'll choose to address the 2010 Legacy, both sales & service, here. Sales: Mario was good to work with: Experienced, and efficient at getting me into a car I'd researched somewhat. Ultimately purchased through a Costco plan. I personally don't relish 'shopping', but know a purchase of something this costly, which I expect to spend 2000-10000 hours interacting with, merits some serious thought. Service: All staff I've interacted with has been courteous and friendly. For a one year old car, I've been back to the dealership several times. The frequency was greater than I expected, (multiple recalls, DOA stereo system component(s)), but generally, I was in and out with minimal impact to my personal time. The dealership itself is a clean, comfortable, and pretty quiet place to wait for service to be completed, or a shuttle to my office. Stereo system issues required some back-and-forth to resolve; the shuttle was tied up in a trip WAAAY out in far end of the county, but NW staff minimized the inconveniences. Auto Body: still don't know how I was unlucky to get a small but noticeable door dent in one of the costliest places to completely repair. I was 200% satisfied with a compromise on a "75% or better improvement" for a fraction of the cost. Mike's talents with a patient 'tap tap tap' to this awkward location until it was almost imperceptible was very much appreciated. As the not-quite-quarter-sized dent didn't scratch or crack the paint, avoiding the patch & paint route was a win, both for ultimate repair appearance and MT time. More