Nate Wade Subaru

While browsing the internet casually looking for new STi pricing, I NEVER imagined i'd have this positive of an experience with a car dealership - much less driving home the car i'd been dreaming of for ove pricing, I NEVER imagined i'd have this positive of an experience with a car dealership - much less driving home the car i'd been dreaming of for over a decade. Within a single email from Gentry at Nate Wade, I had better pricing than a competing dealership (by thousands of dollars) and an invitation to come down and see the car. I took Gentry up on it and before I knew it, I was sitting in a beautiful new car ready to take it home. We had a conversation about the car and with ZERO pressure, he told me that if its the right time for me, then great, but if not, not a big deal and to go home and think it over. With that advice and wanting to make sure I did my due diligence, I almost immediately went to Nate Wade's competition and let them know of my experience with the service and the price quote and was told "Then go buy it at Nate Wade". That was the BEST advice that other dealership had ever given me as a week later I was driving home a brand new, 2013 STi and my wife was driving home a brand new 2013 XV Crosstrek (yes, we both bought new cars from them, that's how good the experience was). The entire sales process from looking at the car to signing on the dotted line was excellent and they did everything they could to be completely transparent, honest and easy to do business with. I'll even go so far as to say I trust everyone from sales to finance at Nate Wade - they are that good. In the weeks preceding and following the purchase, I've had lots of contact with Nate Wade regarding accessories, questions and various other items and honestly, I feel like I am a close friend of the dealership and not just another customer that walks through the door. Its an incredibly welcoming dealership and environment and another big reason why i'll continue to go back and refer everyone I know to go buy a car from them. Pricing is definitely NOT the primary driver behind me purchasing a car and honestly, i'll easily pay more to purchase from somewhere that has excellent service. With that, I am told quite often that i'm a somewhat hard person to please when it comes to customer service and in all honesty, I do take customer service VERY seriously. I rarely fill out reviews for decent service and only occasionally do write ups for bad service, but great service I will ALWAYS take the time to make sure others know how well I was treated and in this case, you CANNOT go wrong with purchasing a car from Nate Wade Subaru and Gentry Mikesell. More

Chuck was very helpful, even though we were only buying a less expensive used vehicle. He took the time to answer all questions and tell us all of our options. He tried to get everything done in a timely man less expensive used vehicle. He took the time to answer all questions and tell us all of our options. He tried to get everything done in a timely manner, even though it was a very busy Saturday. When I gave him my research on the blue book prices and suggested a price for the vehicle, he took it to management and they were very reasonable. Nick got my paperwork finished very quickly, and was really friendly. I would recommend Nate Wade Subaru and Chuck to all my friends. More

I had an AMAZING experience at Nate Wade Subaru! Nick Smith emailed back and forth, called back and forth, and helped me out so much finding my car. I appreciate him so much. He was so nice and considera Smith emailed back and forth, called back and forth, and helped me out so much finding my car. I appreciate him so much. He was so nice and considerate. He was really helpful getting my car to the right price. Nick Poulos was awesome. Such a friendly guy! These two made my car buying experience painless. They were so friendly and funny. It was like buying a car from a friend. If I ever need a new car or any of my friends or family need a car, the ONLY place I'll recommend is Nate Wade and I'll send them all to Nick and Nick. LOVE THEM More

Everyone was very nice and made my first car buying experience really wonderful. Easy to work with and gave me a great deal! Everyone I encountered was really nice experience really wonderful. Easy to work with and gave me a great deal! Everyone I encountered was really nice More

I contacted the dealer via email and they responded very quickly. They were very eager to send me photos of the car I was interested in. When I visited the lot, Nick helped us and was a no pressure the whol quickly. They were very eager to send me photos of the car I was interested in. When I visited the lot, Nick helped us and was a no pressure the whole time. He was helpful and friendly and showed that he cared about what was best for our family. More

My recent experience with Nate Wade Subaru was a pleasant surprise from what you expect when you go to a dealership. Nick Smith was very professional, friendly and considerate. I never felt pressured to purc surprise from what you expect when you go to a dealership. Nick Smith was very professional, friendly and considerate. I never felt pressured to purchase or make a decision throughout the whole process. At my first visit and test drive, Nick was very helpful in taking me on a recommended route that showed off the features of the car. He provided a lot of information about the car and the dealership. Subsequent communication was helpful, informative and never high pressure. Thanks to his professionalism and low pressure, I returned and purchased a 2014 Forester. The sales experience was smooth and streamlined. They did everything to make sure questions were answered, the car was clean and had a full tank of gas. They reviewed the basics of the car to make sure I new how to operate things. It was a very pleasant, fun and enjoyable experience. I would definitely return to purchase another car from Nate Wade. I look forward to the new owner benefits and continuing to work with the dealer while I own the car. Nick Poulos made the paperwork and financing aspect fun and moving along. All in all the best car buying experience I have had. More

We enjoyed our time working with our salesman Gentry. We liked how he included all of the costs in the price so that there were no surprises. We did not however, feel very good about our time in the financ liked how he included all of the costs in the price so that there were no surprises. We did not however, feel very good about our time in the finance office (I can't recall the man's name). He was friendly, but we were repeatedly pushed to purchase a service contract. By the time we left we felt like we bought a lemon that would fall apart if we didn't add some sort of service agreement. Not a good feeling when you just spent many thousands of dollars on a NEW car. More

Thanks for all the hard work, I'm very greatful of all of you at Nate wade Subaru. I'll bring donuts and other goodies soon. Thank you! all of you at Nate wade Subaru. I'll bring donuts and other goodies soon. Thank you! More

It was the greates experience on car buying! We love the costumer service we recommend this guys to everyone You guys are the best of all ! costumer service we recommend this guys to everyone You guys are the best of all ! More

Nick Smith was prompt to replay to my needs when I was looking for a new car. I am very pleased with his help, although I would have preferred a different color but it was not possible. Any way Thank You looking for a new car. I am very pleased with his help, although I would have preferred a different color but it was not possible. Any way Thank You More