Nate Wade Subaru
Salt Lake City, UT
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2,757 Reviews of Nate Wade Subaru
Working with the two Nick's was great. Both were friendly, fast, efficient, straight forward, and made our experience very enjoyable. Nick Smith went the extra mile to secure our vehicle prior to a friendly, fast, efficient, straight forward, and made our experience very enjoyable. Nick Smith went the extra mile to secure our vehicle prior to arrival and keep us informed with every step of the way. More
I had a very positive experience with Gentry and Carla at Nate Wade Subaru. Before this, I only worked with the service and parts departments at Nate Wade (the best at any Subaru dealership in UT). Carla and Nate Wade Subaru. Before this, I only worked with the service and parts departments at Nate Wade (the best at any Subaru dealership in UT). Carla and Gentry made the experience effortless and were very helpful, communicative and responsive throughout. I have two young children and wasn't able to spend much time at the dealership. After setting an appointment for a couple of test drives, I decided on a model. Carla and Gentry really worked with me via phone and email to answer my questions and help me complete the purchase without spending a ton of time chasing my kids around the dealership. They never tried to sell me on things in which I wasn't interested, and Nate Wade's prices surpassed every other Subaru dealer in UT, even with a VIP discount through my employer at another major SLC Subaru dealership. They completed all of the paperwork for me, and I arrived to complete the purchase with Nick, the business manager. Nick was incredibly personable and helpful, and he was very candid about the services and benefits offered at Nate Wade. My family and I spent no longer than 20 minutes completing the purchase process, and then Gentry handed over the keys and gave me a tutorial on the vehicle's features (which Carla had also explained prior to the test drive). He helped me set up my phone through the bluetooth system and spent some time ensuring I was comfortable with everything. Carla and Gentry always returned my calls and emails promptly when I left messages, and I received great personal attention. I never felt rushed or pressured. I have and will continue to highly recommend Nate Wade to all of my friends. More
This is the second car I have purchased from Nick and I could not be happier with the service I receive from him. He is great at presenting the information I need and is not a high pressure sales man. He could not be happier with the service I receive from him. He is great at presenting the information I need and is not a high pressure sales man. He gives me the information and lets me make an informed decision- just what I want. Thanks very much. More
Contacted dealership about 2 used Subarus. Called to see if they were still on the lot even provided Manny with the car stock # and he informed me they were on the lot. Did the internet pricing online and w if they were still on the lot even provided Manny with the car stock # and he informed me they were on the lot. Did the internet pricing online and was informed by Carla only one of the cars was on lot and the other wasn't even delivered to the dealership yet. Drove down to take a look at the car that was on the lot (as per Carla and Manny) and when we got there we were informed that it too was not on the lot, but at the shop. Not able to look at either of the cars I was interested in. Looked at a similar model. Decided to wait for the one in transit to reach the dealership to decide on whether or not to look at it. It came in on Wednesday, Carla reserved it so we could take a look at it and decide if we wanted to purchase it or not. Carla referred us to Nick Smith due to her not working Friday. Submit the information through the website for the financial pre-approval process to start days before setting up an appointment on Friday to try and speed up the entire process and specified we were working with Carla York (unfortunately, no one could ever find it, so I wasted my time with that as well). Set up an appointment for Friday and drove back down. Not only was the car not in good condition (cosmetically it was rough to put it lightly). Worked with Nick who knew nothing. Seems Carla had not shared much if any information with him as to our wants, needs and previous experience and communications. At first, he said neither of the Subarus we were interested in had gone through the shop and we would not be able to even talk about pricing or purchasing on either of them because of this (2nd wasted trip) then miraculously the car had been through the shop and they even had a mechanical write up. After working with the pricing and getting it to where we thought was reasonable we went to talk to Steve Yates. He pretty much turned us away due to being in a bankruptcy and not having a letter stating we could buy a car from our trustee. As per the bankruptcy laws in order to get authorized letter you have to show an unsigned sales contract so the trustee has some guide lines to go off of to write the letter and Steve told us our attorney gave us bad legal advice. SO...after 2 wasted trips, 4 uninformed employees and overall BAD experience, we went else where and when people ask us who to go to buy a car we tell them definitely NOT Nate Wade. More
I loved my experience at Nate Wade Subaru. Nick Smith was absolutely amazing to work, I couldn't of asked for a better person to work with in my car buying experience. He was helpful, informative, and comfor absolutely amazing to work, I couldn't of asked for a better person to work with in my car buying experience. He was helpful, informative, and comforting. I never once felt pressure to buy and felt fully supported in my decision. More
Gentry answered my email inquiry and had the car I was interested in driving ready to go when I arrived. He handed me the keys and said I could take it up the canyon and test the power. I was surprised interested in driving ready to go when I arrived. He handed me the keys and said I could take it up the canyon and test the power. I was surprised and pleased that he just let me take it and didn't mind that I had it for a couple of hours. More
Great experience! Used the internet to shop, came in for test drive and walked out within 2 hours with our new car. Nick and Nick took great care of us. A very easy car shopping experience. test drive and walked out within 2 hours with our new car. Nick and Nick took great care of us. A very easy car shopping experience. More
The staff at Nate Wade were so accommodating and friendly throughout the whole car-buying process. They really listened to my needs and treated me like a person, which was so incredibly helpful! I am definit throughout the whole car-buying process. They really listened to my needs and treated me like a person, which was so incredibly helpful! I am definitely recommending these folks to all of my friends and family. More
Dealing with Gentry was not one's typical experience with dealing with a "car salesman". I felt that Gentry was in fact guiding me thru the process of buying the car that I wanted. He took his time wa with dealing with a "car salesman". I felt that Gentry was in fact guiding me thru the process of buying the car that I wanted. He took his time was very professional in the buying process. I got the right car for the right price. It was amazing that I felt no pressure nor experience any drama from anyone at Nate Wade Suburu. I actually shared with my friends who were admiring the car (that is what good friends do) not the car but the buying experience that I had purchasing my car from Nate Wade and especially Gentry Mikesell. That was actually more important than the car that I will experience for a very long time. More
Getting a new car is not so easy, especially if you are a first time new car buyer, as was the case with my wife and myself. After considering different cars, we decided to get a Subaru. We visited several d first time new car buyer, as was the case with my wife and myself. After considering different cars, we decided to get a Subaru. We visited several dealerships and looked into different models. We got best prices from Nate Wade, and decided to go for a test drive. I contacted Gentry who gave me an opportunity to test drive more cars, to get the feeling for what I really wanted to see in a new Subaru. He was very friendly and helpful, and I enjoyed communicating with him. After a few more emails and phone calls, my wife and I went together to see and test the Forester that we have been waiting for. Gentry was a great host again, and he gave us all the details and an excellent price on the car. With the help of Paul Burt, who managed to secure us a car loan, we left Nate Wade in our new car! It was a great experience, and Gentry and Paul were very helpful. We are happy we decided to go with Nate Wade. Highly recommended!!! More