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Nate Wade Subaru

Salt Lake City, UT

4.6
2,763 Reviews

1207 South Main Street

Salt Lake City, UT

84111

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2,763 Reviews of Nate Wade Subaru

August 04, 2013

This is 2nd time we have purchased a new Subaru from Nate wade. It was the best car buying experience we ever had. The salesman was helpful, friendly and very knowledgable. When he was not able to find the e More

by Remay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poulos, Nick Smith
July 29, 2013

An overall excellent experience. The service was top rate and professional. All of my questions were answered and I did not feel pressured throughout the purchasing process. Highly recommended and we will co More

by justinjmackenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poulos, Nick Smith
July 23, 2013

Experience was great. I Conversed with Nick via Email from the Subaru website and he found the exact car we were looking for. Nick was great. Finance officer took a while to get to us but it was a busy More

by jrholmstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smith
July 23, 2013

I contacted Gentry online prior to my move from California to Utah. In the weeks coming Gentry helped me pick the right vehicle and financing plan. Right after I landed, Gentry picked me up in my n More

by EdwardChuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentry Mikesell
July 22, 2013

We worked with Gentry to get a new Impreza, and he was very helpful in finding us the models that we wanted to test drive. He also helped us get a fair lease price even though we were first-time new car b More

by bansheeguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poulos, Gentry Mikesell
July 09, 2013

Yesterday, I went to Nate Wade Subaru. My objective was to purchase a new Subaru. However, being new to this city, I wanted to see the maintenance, service and parts department and also evaluate other aspe More

by mixchalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentry Mikesell
July 04, 2013

Working with the two Nick's was great. Both were friendly, fast, efficient, straight forward, and made our experience very enjoyable. Nick Smith went the extra mile to secure our vehicle prior to a More

by gtgf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poulos, Nick Smith
July 01, 2013

I had a very positive experience with Gentry and Carla at Nate Wade Subaru. Before this, I only worked with the service and parts departments at Nate Wade (the best at any Subaru dealership in UT). Carla and More

by jtschabrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poulos, Gentry Mikesell, Carla York
June 28, 2013

This is the second car I have purchased from Nick and I could not be happier with the service I receive from him. He is great at presenting the information I need and is not a high pressure sales man. He More

by ronessig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Yates, Nick Smith
June 26, 2013

Contacted dealership about 2 used Subarus. Called to see if they were still on the lot even provided Manny with the car stock # and he informed me they were on the lot. Did the internet pricing online and w More

by williamschelsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 27, 2013 -

Nate Wade Subaru responded

Chelsie, On behalf of Nate Wade Subaru I wanted to reach out and apologize for the poor experience you had with our dealership. We take our reviews, both positive and negative very seriously and wanted to let you know your voice has been heard. The only way we can improve on our customers' overall experience is to understand where we fall short. Although I'm afraid we are too late to make things right, this time around, I want you to know your concerns have been heard, addressed and we will improve going forward. If there is anything else I can do, please feel free to call or email myself or anyone else in Management. Brock Kassing Internet Manager Nate Wade Subaru 801.355.7571 www.natewade.com

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