
Nate Wade Subaru
Salt Lake City, UT
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2,763 Reviews of Nate Wade Subaru
I was not impressed with the first salesman i dealt with. He stormed off after snatching the papers he handed us when we told him the price was a little higher than we thought. However we came back after c He stormed off after snatching the papers he handed us when we told him the price was a little higher than we thought. However we came back after communicating with Nick over email. Nick was very helpful and friendly. he made it a much better experience than the first. More
I had shopped all around at different dealerships for this car and when I met Nick he made me feel comfortable with my purchase and eased my many concerns. Nick is the rare type by going the extra mile this car and when I met Nick he made me feel comfortable with my purchase and eased my many concerns. Nick is the rare type by going the extra mile for his customers. Thank you Nick! More
1st Gentry Mikesell is wonderful, and you will be happy working with him. I purposely did the whole shopping experience on the internet to avoid pressure. Numerous dealerships & agents contacted me. Som working with him. I purposely did the whole shopping experience on the internet to avoid pressure. Numerous dealerships & agents contacted me. Some straight off told me they did not have the product I wanted, and would I settle for something I did not want. Why would I buy for the same cost something I didn't want? That group was immediately eliminated. I had visited 1 dealership just to see the cars to ensure it was a Forester I wanted. At the dealership the price of the add on's was significantly less than the price the online salesman from that dealership quoted me. They were also eliminated. It came down to Gentry and another dealership. I had 1 last question- "What is the final cost out the door?" Gentry told me to the penny. The other dealership didn't and wouldn't. Instead I was told "It's time for you to come in and meet with me", followed by a email from a supervisor who said the same. They were eliminated. I clearly wanted to do everything by email-that way everything I asked for, and they told me would be in writing. However, everyone except Gentry kept calling may cell phone, telling me to call them and discuss a sale. The only time Gentry called me was to let me know the car was in. Really liked that. Gentry answered all my questions, and never lost patience with me, and responded back at all hours. I was very impressed and wondered if he ever wasn't working. He kept me posted on how things were progressing, and also got me a loaner car for the last weeks around Xmas so I could get my shopping done (my clutch is going out, so the freeway was off limits). I brought the one loaner back because it was having trouble starting. Within 5 minutes they gave me another loaner - no questions. It also had trouble starting, but I learned that unless I had the break on it would do the same. Put the break on and no problem-learn something new every day. Come closing day, Gentry was very nice about me changing the time I would be there,and was there when I arrived. He took me straight to my new car, showed me all the features, and add ons' I'd requested, and wanted me to drive it to make sure I was happy (I was). Then went in for the closing. I unfortunately do not remember his name, but he was very nice. Gentry let him know that I didn't want to be pressured, and needed to have time to make up my mind. He didn't push, explained things well, and I was able to make a decision right then. Gentry has done a wonderful job of helping me though all the step and making me feel good about this decision. At the store when I was inquiring into thing like trunk trays etc, he took me over so we could check out the prices, but no pressure to buy. I will soon be buying some of the additions - they were very good prices. I guess I would never be able to say a price on any car was great, but I love Subaru, and have had one for 15yrs, and the other 16 yrs, so I know they are great cars. This is a Subaru, not a Nate Wade concern, but It just seems excessive the additional cost to buy one with the roof rack, seat warmers and reverse camera, My brother bought the basic Forester a few years ago and the roof rack and seat warmer was a basic. I did not like that fact act all. I must add that 3 times I have tried to email this to you and it is ticking me off, All the codes, emails, passwords etc have prohibited this. Will see if there is some way I can finally send this, and I'm just trying to give feedback requested. Not Good. More
The experience was great, Costco program helps a lot knowing the price to start the process. WE were looking for that car and the car was there. So, buying the car was easy. Our credit scores were excel knowing the price to start the process. WE were looking for that car and the car was there. So, buying the car was easy. Our credit scores were excellent and I was hoping for a better interest rate More
First person to contact me was Gentry who gave me an internet price of 200 less than list. Then he introduced me to Paul who was able to get an apr of 8% which was less than the 12% my bank was offering internet price of 200 less than list. Then he introduced me to Paul who was able to get an apr of 8% which was less than the 12% my bank was offering. I planned to buy on a Thursday but Gentry was off so He handed the deal over to Nick. My flight got canceled due to weather, so I wasn't able to fly in until Monday. Nick kept in contact during the days in between answering all my questions. I came in Monday and met with Mr. Poulos who sold me the car. Great team you guys got and I felt like I made a new group of friends to go along with my car. I have never been to any dealership who made me feel more comfortable. Thanks guys... More
I had a great experience with Gentry in the sales department, he was friendly and knowledgeable. He even came to my house pick me up when I didn't have a ride. I I would definitely recommend your d department, he was friendly and knowledgeable. He even came to my house pick me up when I didn't have a ride. I I would definitely recommend your dealership to my co-workers. More
Buying a car has always been a very dreadful experience for me. I spent about two weeks shopping online for what I was looking for. I am so grateful for Dustin Marriott. When I finally found what I wanted, for me. I spent about two weeks shopping online for what I was looking for. I am so grateful for Dustin Marriott. When I finally found what I wanted, I went to the dealership and was promptly greeted by Dustin. What an ANGEL! I told him what I wanted, how long I wanted to be there, and what I didn't want to deal with. He was perfect & very accommodating. Then he set me up with Steve Yates...what an ACE! He was awesome. Quick, efficient, and to the point, plus he was SUPER FUNNY which made for a great time "signing my life away". Nick Smith got dragged into my Princess ordeal as well, once again, another AWESOME PERSON. He got me all set to go and even made sure I had my Utes frames (GO UTES!!!) on before leaving the lot. Who would have ever thought that there could be three, yes I typed 3, wonderful people in one dealership! My first Subaru, my first GREAT dealership experience, doesn't get better than that! Thank you Nate Wade team! More
I want to thank the team at Nate Wade that helped make this buying experience for my daughter a wonderful one. Nick, was very professional and straight-forward at all times and was very respectful of my this buying experience for my daughter a wonderful one. Nick, was very professional and straight-forward at all times and was very respectful of my daughter and helped her with understanding all the features of the car. Paul Burt, thank you so much for helping with the financing that will provide my daughter the opportunity to establish credit with the very reasonable priced loan. Gentry, thank you for turning over a clean car with all the support she needed to set up her Bluetooth and drive away understanding how everything works; you all made buying via email and a couple phone calls a pleasant experience. More
In my experience in the past of buying a car people are pushy and want to get you into something and out the door. Nick Smith worked with my for days making sure I got the car I wanted at the price I could pushy and want to get you into something and out the door. Nick Smith worked with my for days making sure I got the car I wanted at the price I could afford. He went above and beyond any other salesman I have ever worked with. He got me the car of my dreams and worked with another dealership to have it shipped to Nate Wade so I could pick it up. Then Nick Poulos got me the deal of a life time financing the car. He got me the same prices on the warranties that he arranged for my parents and treated me like family. He explained every step of the way in detail so I knew exactly what he was doing. Last but certainly not least Roger Bird showed me everything there was to know about my new car. He took time to show me the little details and the new eyesight system. In the past the sales team I would have worked with before would have just showed me the manual and that's it. Nate Wade took care of me hands down better than anyone else in the past. Thanks Nick Smith, Nick Poulos and Roger Bird!! You guys rock! More
Nick Smith was excellent from the first time I came in. Calm, friendly and no pressure. We tried the Crosstek, but didn't like it, and came back after trying other similar vehicles and purchased the Impre Calm, friendly and no pressure. We tried the Crosstek, but didn't like it, and came back after trying other similar vehicles and purchased the Imprezza. Nick was patient and never tried to pressure us, which is important because we would have walked out. Good job Nick! More