Nashville Subaru

Awesome dealership As a single woman who knows nothing about cars I trust them to fix my car and not to over sell repairs. Ashley is always friendly and the service is a As a single woman who knows nothing about cars I trust them to fix my car and not to over sell repairs. Ashley is always friendly and the service is always timely. I am a Subaru owner for life and will always take my car to Downtown Subaru. More

Absolutely great service department! Started taking my Legacy there for maintenance, I now take my other vehicle there, a ford. Too bad it's only oil change on other vehicles. They are e Started taking my Legacy there for maintenance, I now take my other vehicle there, a ford. Too bad it's only oil change on other vehicles. They are excellent, wont ever try to repair what's not broken and are efficient, friendly and highly effective. I have complete trust and we all know how difficult it is to trust a service location to do right by you. I highly recommend them! More

Recall and oil change we're done in a timely fashion I recall for fuel gauge problem with radio oil change were done in a timely fashion want to thank service manager Thomas for his help thanks recall for fuel gauge problem with radio oil change were done in a timely fashion want to thank service manager Thomas for his help thanks More

Good experience this time around I have to give the service department a great review on this visit. I didn't have to wait for an appointment, and the time they estimated for the serv I have to give the service department a great review on this visit. I didn't have to wait for an appointment, and the time they estimated for the service was actually less. This is a really busy dealership and sometimes that works against them and us, as customers, and that's where I feel the negative reviews come from. But for me on this day, service was excellent. More

Be careful you get what you are expecting A simple oil change ...with a complimentary tire rotation and multi-point inspection. GREAT! Until you drive away and realize your tires were never ro A simple oil change ...with a complimentary tire rotation and multi-point inspection. GREAT! Until you drive away and realize your tires were never rotated, and you question the inspection. How do I know? When I left my car the tire pressure on all 4 tires was low and different on each tire. SAME when I picked it up . Who rotates tires and doesn't check pressure?? And wouldn't that be part of the Multi point inspection? #fail. More

Great job guys Tom Wood got me right in, I was early for my appointment since I live out of town, and the work was done before my actual appointment time. I really a Tom Wood got me right in, I was early for my appointment since I live out of town, and the work was done before my actual appointment time. I really appreciate the fast service. More

Terrible communication and service Took my car in for a recall. They changed the oil, as part of the recall, but not the filter? Also, one of my brake lights was out. No one told me or Took my car in for a recall. They changed the oil, as part of the recall, but not the filter? Also, one of my brake lights was out. No one told me or offered to replace it. It was noted in the paperwork, which I saw later. They had my car for five days. Now I need to make another appointment for the brake light and filter. This kind of thing happens all the time here. Since buying my car in 2013. I’m looking for a new place for maintenance. More

Canceled my appointment after I arrived I was told my work would take one hour. When I arrived, the conversation began about how long I would need to be without the car. When I was told it I was told my work would take one hour. When I arrived, the conversation began about how long I would need to be without the car. When I was told it might be 6 hours, I canceled and left. More

You did a fast job with the service, but There was a nice spot of grease on the drivers door that I had to clean. I just came away shaking my head on this. There was a nice spot of grease on the drivers door that I had to clean. I just came away shaking my head on this. More

Recall notice and oil change I called to make an appointment for a a recall on my Subaru and they told me the first available date was like 2 months out!! So, I called the dealers I called to make an appointment for a a recall on my Subaru and they told me the first available date was like 2 months out!! So, I called the dealership about the long wait before I could get this fixed. It was an important recall due to the braking system not working properly and a very big potential for an accident to happen. They told me to bring it in, keep in mind, it was on a Saturday and I did not have an appointment scheduled!! While I waited for about two hours they completed the service and did the recall for me. Thanks for going out of the way to help us out. More