Nashville Subaru

Avoid this place like the plague! My wife's Outback has a service recall for a faulty fuel pump. 1st. Service appointment they claimed was not on their schedule. Second trip they cla My wife's Outback has a service recall for a faulty fuel pump. 1st. Service appointment they claimed was not on their schedule. Second trip they claimed vehicle could not have over 1/4 tank. Nothing was said before appointment. 90 mile trip each time. 2 days off work. Do you really want to purchase from a shady stealership like this? More

This is a follow up to my review of this dealership's service department on 4-15-22. To this date I have never gotten a response from the service manager in spite of leaving a message for him to call me service department on 4-15-22. To this date I have never gotten a response from the service manager in spite of leaving a message for him to call me concerning the total lack of service that I received on that date. I purchased a service contract when I purchased my car from this dealership in May of 2021. I have thrown $600 down the drain for the service contract as I will never return to this dealership again after the way I have been treated and after reading the nightmare stories about the service department on this dealer rating website. Lots of praises on this website concerning car purchasing from this dealership but service after the fact is what counts. Take your business elsewhere and NEVER purchase a service contract because you will be ignored when you try to receive service under a prepaid contract. More

Cliff was the best car salesman I’ve ever dealt with. My experience buying my Outback was completely stress free. My experience buying my Outback was completely stress free. More

My experience with the service department was excellent as always. This time I had a service representative that was just the best ever. His communication skills were excellent making you feel Ike you wer as always. This time I had a service representative that was just the best ever. His communication skills were excellent making you feel Ike you were his only client of the day. He listened well and noticed some paint on my car that he said could be rubbed out. Sure enough when I came from the waiting room to get my car, the paint was gone and he had done that, your service department served my Outback well and I am even experiencing better service with my new Crosstrek. The service advisor who worked with me was Jamal Starnes and he was just THE BEST. More

I just wanted to give an excellent review to Cliff and Arthur for their exceptional job at helping my sister and I with a trade in and purchase of a used car today. I inquired online about a specific vehi Arthur for their exceptional job at helping my sister and I with a trade in and purchase of a used car today. I inquired online about a specific vehicle and was contacted by Cliff who was able to help me and answer my questions without being pushy or trying to persuade me into something different or more expensive. After a very rocky start in person, with someone outside of these two, Cliff was able to have Arthur come in and help us through the whole process. More

This was the BEST car buying experience I have ever had! I met Chris over a year ago when I helped a friend purchased a Subaru and was so impressed by him that I said I would come back to him when I was rea I met Chris over a year ago when I helped a friend purchased a Subaru and was so impressed by him that I said I would come back to him when I was ready to buy a Subaru. And I am so glad I did! He is friendly, funny, helpful, incredibly knowledgeable, and seemed to genuinely care more about me finding the vehicle I wanted than he cared about “making a sale”. I also had the pleasure of working with Cliff, Mike, Jason, and Michael! Go to this dealership! You will be happy you did :-) More

Called to make appointment, as usual they did not have me on their schedule. I pull in and no one greets me, bad attitudes. Clueless about customer service. on their schedule. I pull in and no one greets me, bad attitudes. Clueless about customer service. More