Nashville Subaru

Sale man is friendly and staff friendly good service I will recommend friends to come this dealership will recommend friends to come this dealership More

Leased a vehicle from Arthur years ago and when I returned to trade in was met with one of the worst experiences in my life. Arthur was great and we finished discussing numbers and left it off tha returned to trade in was met with one of the worst experiences in my life. Arthur was great and we finished discussing numbers and left it off that we will continue negotiations later. The sales manager Joseph Anthony ran over and snatched papers out of my hands and cursed me out and yelled and physically rushed me out of the showroom still yelling and cursing me out the entire way. I sent the general manager Timothy Koval an email to inform him of these antics and he responded that he will get to the bottom of this and get back to me. Never reached out again. Clearly they don’t care about their customers. I took my business to Huntsville AL - WOW - that was probably the BEST experience at a dealership. More

We bought our car August 2022, it took a month and 1/2 to get paperwork to get a tag and now I am dealing with the sales tax they added to my financing, and what I was actually charged. They charged me 1016. get paperwork to get a tag and now I am dealing with the sales tax they added to my financing, and what I was actually charged. They charged me 1016.00 in sales tax but only reimbursed me 690.00, and no one at this dealership answers their phones. More

We purchased our Subaru over 3 weeks ago, Bob was our sales person and he was great( sad he has moved on). However we are out of state and our state still hasn’t gotten the information for us to get our sales person and he was great( sad he has moved on). However we are out of state and our state still hasn’t gotten the information for us to get our tag. Called Karen in accounting and she said she has been very busy and hasn’t had time to process, will be next week( week 4) before she will get to it! More

Avoid this place like the plague! My wife's Outback has a service recall for a faulty fuel pump. 1st. Service appointment they claimed was not on their schedule. Second trip they cla My wife's Outback has a service recall for a faulty fuel pump. 1st. Service appointment they claimed was not on their schedule. Second trip they claimed vehicle could not have over 1/4 tank. Nothing was said before appointment. 90 mile trip each time. 2 days off work. Do you really want to purchase from a shady stealership like this? More

This is a follow up to my review of this dealership's service department on 4-15-22. To this date I have never gotten a response from the service manager in spite of leaving a message for him to call me service department on 4-15-22. To this date I have never gotten a response from the service manager in spite of leaving a message for him to call me concerning the total lack of service that I received on that date. I purchased a service contract when I purchased my car from this dealership in May of 2021. I have thrown $600 down the drain for the service contract as I will never return to this dealership again after the way I have been treated and after reading the nightmare stories about the service department on this dealer rating website. Lots of praises on this website concerning car purchasing from this dealership but service after the fact is what counts. Take your business elsewhere and NEVER purchase a service contract because you will be ignored when you try to receive service under a prepaid contract. More

Cliff was the best car salesman I’ve ever dealt with. My experience buying my Outback was completely stress free. My experience buying my Outback was completely stress free. More

My experience with the service department was excellent as always. This time I had a service representative that was just the best ever. His communication skills were excellent making you feel Ike you wer as always. This time I had a service representative that was just the best ever. His communication skills were excellent making you feel Ike you were his only client of the day. He listened well and noticed some paint on my car that he said could be rubbed out. Sure enough when I came from the waiting room to get my car, the paint was gone and he had done that, your service department served my Outback well and I am even experiencing better service with my new Crosstrek. The service advisor who worked with me was Jamal Starnes and he was just THE BEST. More