Nashville Subaru

Trailer hitch installed Work done on time and as prices. No issues. Real pleased so far with the after purchase. Will be back the next time I need work done for sure Work done on time and as prices. No issues. Real pleased so far with the after purchase. Will be back the next time I need work done for sure More

Two words: incompetence. Deception Incompetent mechanics and deceptive service advisers When you bring your car for service, you receive it in worse condition, when you question them, Incompetent mechanics and deceptive service advisers When you bring your car for service, you receive it in worse condition, when you question them,they lie about it and say it's your fault. Stay away from this place More

Help finding the right car Everyone at the Nashville Subaru dealership was very nice and helpful when I was looking at cars. The salesperson I worked with followed up with me in Everyone at the Nashville Subaru dealership was very nice and helpful when I was looking at cars. The salesperson I worked with followed up with me in a timely manner. They were patient with me and they were not at all pushy. More

HORRIBLE!!!! This is the single worst dealership I have ever worked with. Not once, but TWICE!! they recalled my Forrester and BOTH TIMES set an appointment (weeks This is the single worst dealership I have ever worked with. Not once, but TWICE!! they recalled my Forrester and BOTH TIMES set an appointment (weeks in advance), showed up for the appointment, left my car, and HOURS LATER was told they did nothing because they didn't have the necessary part. FOR A RECALL!!!!!!!!!!! Both instances took two separate trips to the dealership. I WILL NEVER GO BACK TO THIS DEALER AGAIN! In fact, I will never buy another Subaru again thanks to them. And I have owned Subarus for almost 25 years. STAY AWAY!!!!! More

Continued disappointment Since I bought my 2018 Subaru Outback in November of 2017 my vehicle has spent 24 days in the service center. The first time my vehicle was there for Since I bought my 2018 Subaru Outback in November of 2017 my vehicle has spent 24 days in the service center. The first time my vehicle was there for 11 days and the only repair that was done was replacing my battery. When I asked to speak with the service manager about it he spoke to me like I was stupid and made me cry. I swore I wouldn’t go back. However, the assistant service manager told me that I would never have to deal with him again, and promised that they would do better the next trip. So, next time my check engine, dynamiccontrol, and e-brake lights all cane on. I took it downtown and they kept it for a day, told me that it was a “fluke,” and sent me home after resetting the alarms. A few days later the “fluke” happened again. I took my car back down. 13 days later I finally got my car back. They had replaced my vvt solenoid. I’ve been told from a representative at another Subaru dealership that this is a part that should only take a few minutes to change out. Both times that I’ve taken my vehicle in for seemingly simple repairs it takes well over a week to get it back, and both times there a big lack in communication. Frankly, buying the car was great, but I’d never buy from them again after the experience that I had in the service department. PS. Gregory was very polite, and I felt like he was doing his best to help, and I don’t feel that it was his fault that they took so long to deal with my vehicle. Lori on the other hand never returned a single one of my calls. More

2019 Subaru Outback Purchase Reached out to Nashville Subaru via internet to check pricing. Tyler who handles online sales provided a price right back. Set up an appt to look at Reached out to Nashville Subaru via internet to check pricing. Tyler who handles online sales provided a price right back. Set up an appt to look at the car next day and consider my trade in(another Subaru). Tyler and his team came back with what I was looking for both on the trade in and new Subaru Outback. Was a very low pressure experience and I would recommend. More

Awful Dealership!!! Stay away!!! I have had problems with my Subaru since the summer. The service dept is terrible. They make excuse after excuse. My car sat there for 2 weeks with I have had problems with my Subaru since the summer. The service dept is terrible. They make excuse after excuse. My car sat there for 2 weeks with excuses like techs are out sick, etc. I don't think they had even looked at it. I will never go back to this dealership. They are slow and no communication. We had to pay for a expensive rental and finally paid to have our car towed to another dealership. Beaman Toyota across the street was totally opposite when I had to take our Prius in. It was such a better operation. I will never buy another Subaru because of our experience with this dealership. More

First Subaru We were looking for a new, smaller SUV and wandered into the Subaru dealership. The Outback had everything we wanted and needed in a new car, and the We were looking for a new, smaller SUV and wandered into the Subaru dealership. The Outback had everything we wanted and needed in a new car, and the interior gave us just enough of a luxury feel. Rahim Ashanti was our sales associate, and we enjoyed the experience. He was knowledgeable and efficient and we drove away in our first Subaru. I can’t speak about service at this dealership, but we’re hoping to have the same experience on that end. We shall see, and for that reason I am reserving judgement. From a purchase standpoint... I give them a 5. More

Another Outback Just purchased my second Outback Subaru. Our salesman was Rahim Ashari and we discovered during our negotiations that he sold me my last Outback. Very Just purchased my second Outback Subaru. Our salesman was Rahim Ashari and we discovered during our negotiations that he sold me my last Outback. Very knowledgeable about my car, and was able to get the one I wanted for I wanted to pay. Thanks to Rahim and Nashville Subaru for working with me looking forward to many years in my Outback. Peggy Smith More

New purchase I worked with Brandy Richardson in sales who made me feel welcome and comfortable in my decision making. She was very knowledgeable and fully answer I worked with Brandy Richardson in sales who made me feel welcome and comfortable in my decision making. She was very knowledgeable and fully answered all questions/concerns. In fact, all personnel involved throughout the purchase process treated me equally as well. Their most important goal was my complete satisfaction, and I was thrilled to ‘drive home in my great deal’😊 More