Nashville Subaru

Oil Change and Recall Service Service took too long for what they did. 2 1/2 hours for oil change and computer update is not reasonable. If there are not enough service techs to Service took too long for what they did. 2 1/2 hours for oil change and computer update is not reasonable. If there are not enough service techs to complete the work faster, do not accept appointments. More

Friendly, fast, and affordable. Alex had a very fast response time while I was looking online. He was very nice and helpful with helping me find the right vehicle for me! Great car a Alex had a very fast response time while I was looking online. He was very nice and helpful with helping me find the right vehicle for me! Great car and great price! More

Good personal attention/Superb vehicle delivery presentation We bought our 2019 Subaru Forester from Nashville Subaru. We really appreciated the personal attention we received from General Manager Tim Koval and We bought our 2019 Subaru Forester from Nashville Subaru. We really appreciated the personal attention we received from General Manager Tim Koval and the superb service we received upon delivery or our vehicle from Rahim Ashari. Both were very knowledgeable, friendly and professional, and this added greatly to our purchase experience. More

First visit - we have to go back. After 4 years at a Louisville dealership, we switched - another story. Went here to get updates for alternator charging and the Sirius TSB 15-205-16R After 4 years at a Louisville dealership, we switched - another story. Went here to get updates for alternator charging and the Sirius TSB 15-205-16R fix. Unfortunately we are scheduled to return to Nashville to try again. We lost head unit communication with the dash (no compass, no nav guideance) and lost our usb and aux functions. No one else that had the TSB has reported this happening - bad load? I think. More

Wrong filter installed resulting in loss of most or all oil According to the assistant service manager the technician was not a Subaru certified tech but a Hyundai tech. The wrong oil filter was used and the dr According to the assistant service manager the technician was not a Subaru certified tech but a Hyundai tech. The wrong oil filter was used and the drain plug was improperly installed. The result was a loss of the oil while driving on the interstate. The low oil alert came on, I called and was instructed to return. I pulled the oil stick when arrived and only oil residue was on the very end of the stick. I’m very concerned about damage. This was a large purchase for us and many sacrifices were made to buy my wife her dream car. When purchasing the car we also bought a $400. service contract because we did not want to trust our Subaru to an untrained person. They would not honor the contract at first. I have the service card on the key chain and they would not even look at it. I called and left messages for the GM, Tim, asking to PLEASE return my call and have not had calls returned. Very disappointed! I do not want something free. I wish to share my experience and have a commitment to help if repairs are needed as a result of this incident. More

High quality experience Bob Wood at Nashville Suburu was a very helpful sales consultant. He spent an extraordinary amount of time explaining the features of the auto I was Bob Wood at Nashville Suburu was a very helpful sales consultant. He spent an extraordinary amount of time explaining the features of the auto I was interested in, accompanying me on two test drives including a visit home to see if I could maneuver the vehicle in my garage. Bob was professional and courteous, serious about his job and respectful of the consumer. There were no patronizing comments and manipulative sales tactics, just straightforward facts and information. He followed up appropriately with no pressuring sales tactics. This was a very pleasant experience that allowed me time for thoughtful consideration. More

Great Service and Sales Allen Collier and the People at Nashville Subaru are great to work with.They keep you updated on Service Deals long after the Sale.They have made me a Allen Collier and the People at Nashville Subaru are great to work with.They keep you updated on Service Deals long after the Sale.They have made me a Customer for life.I will go no where else for Subarus... More

FRIENDLY and efficient! First time here makes me a solid customer! Great experience - no offense, but I have a Subaru... so I probably wont see you too often :) First time here makes me a solid customer! Great experience - no offense, but I have a Subaru... so I probably wont see you too often :) More

Great for older Subaru too I became dissatisfied with other mechanic places, and realized that this dealer's prices were competitive. So my 2008 Forrester now gets excellent ca I became dissatisfied with other mechanic places, and realized that this dealer's prices were competitive. So my 2008 Forrester now gets excellent care from downtown subaru dealer. The staff explain everything carefully. It runs great! Lee Stewart More

Help Me With My Subaru! I recently needed quick direction/service for my Subaru . Tammy the scheduler was able to work me into the schedule and to refer me to someone who cou I recently needed quick direction/service for my Subaru . Tammy the scheduler was able to work me into the schedule and to refer me to someone who could answer my questions regarding the need to rent a car. Luckily all was resolved in one day. Joey the service person frequently checked in to keep me up to date on the cost and progress of the work being done. I was back on the road by late afternoon. I have owned two Subaru cars and would purchase another using this dealership. More