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Napoli Nissan - Service Center

Milford, CT

4.6
1,491 Reviews

1,491 Reviews of Napoli Nissan - Service Center

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January 02, 2025

Always nice and knowledgeable and can always get an appointment if I need one for service More

by MELISAW18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Terrible! Had the car for days without ever diagnosing the issue, let alone fixing it. More

by gwalks613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Usually great service. This past time, not so much. Seemed like they forgot about my husband. He was there for 2 hours for an oil change. Very easy to make an appoi More

by LORIBAVOLACCO
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Peralta
December 25, 2024

A b c d e f g h I j k l m n o p q More

by drakko85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
December 25, 2024

I brought a Nissan Rogue from Napoli Xpress Auto. I had car form less than 48 hrs and it had a check engine light. Key remote had a low battery and heated seat did not work. The check engine was know More

by Wendymr58
Recommend Dealer
No
Employees Worked With
Y
December 24, 2024

Luis was awesome. I was early and he took me and explained everything and the cost. Thank you! More

by Amy26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Great service! The waiting room was comfortable and very clean. Staff was friendly and efficient. More

by Savrunner
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Enjoy doing business with them and their professionalism when dealing with your car when bringing it in for service. More

by tdennis203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, Fernando
December 21, 2024

Worst service center. No desire to actually help customers and gave me all the wrong info then refused to fix the issue. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando (service) Gino (service manager)
December 14, 2024

A few weeks after I bought this car it required a $900 repair and now despite promised interventions my tire pressure light will still not turn off. Every one of my visits has taken 1-2 hours longer than More

by magnuszen
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nazario Santos
2.0
This rating includes all reviews, with more weight given to recent reviews.
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