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Napoli Nissan - Service Center

Milford, CT

4.6
1,430 Reviews
Call Service Center (203) 877-5141

1,430 Reviews of Napoli Nissan - Service Center

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July 04, 2023

Good dealer but need to be more open about any accidents with trucks or cars or suvs More

by premohardiandan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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July 03, 2023

Speedy and efficient service center. I always come here to get work on my car done. More

by LIMITED203
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Napoli Nissan responded

Thank you for your loyalty and for trusting Napoli Nissan with your vehicle needs! We'll see you at your next service visit! Safe travels!

July 02, 2023

Napoli motors is a wonderful dealership. Responsive and the service department is great. They’re always professional! More

by ECAVANAUGH1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Len Napoli. Owner and all around great guy!!
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Jul 05, 2023 -

Napoli Nissan responded

Thank you for the kind words! We're glad to hear that you had a wonderful experience at Napoli Nissan. Our team takes pride in providing responsive and professional service. We appreciate your support and look forward to seeing you next time!

July 01, 2023

I will recommend to my friends, I like the personal but always take too long time for the services More

by ANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Napoli Nissan responded

We appreciate your honest feedback for our team. We appreciate you recommending us and will be sure to share your comments with our team. We hope to see you back in the future. Thank you! - Napoli Nissan

June 30, 2023

Outstanding customer & mechanical service continues for me, at Napoli Nissan and especially with the incredible attention I receive from Junior Sequi, my service advisor. I continue to be a very satisfied More

by PAPAMAZ16
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Napoli Nissan responded

Thank you for the great review! We're so glad to hear that Junior and the Napoli Nissan team provided outstanding service. Your satisfaction is our top priority, and we appreciate your continued support. Have a fantastic day!

June 30, 2023

Jose was great ! Responsive , thoughtful , great service. Have used Napoli Nissan for years and will continue to do so . More

by Tyrone Curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Napoli Nissan responded

Tyrone, thank you for the kind words! We're glad to hear that Jose provided you with excellent service. It means a lot to us that you've been a loyal customer of Napoli Nissan. We look forward to serving you again next time!

June 30, 2023

Very satisfied from the moment I came in and when my car was ready very professional More

by donna_faye
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Napoli Nissan responded

Donna, thank you for choosing Napoli Nissan for your car needs! We'll see you at your next service visit!

June 29, 2023

Luis is great to work with explains everything very well and makes me feel confident that my car is being worked on properly! More

by zarboleda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Napoli Nissan responded

Thank you for the positive feedback! We're glad that Luis provided excellent service and made sure you felt confident in our work. Your trust means a lot to us at Napoli Nissan. Have a great day!

June 28, 2023

Very nice, the service was quick and to the point. The people working were nice aswell More

by ldav61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Napoli Nissan responded

Thank you for your kind words! We're glad to hear that you found the service quick and efficient at Napoli Nissan. Providing a positive customer experience is important, and it's great to know that the people working were nice as well. If you have any more questions or need further assistance, feel free to ask. Happy to help!

June 27, 2023

Josh listened to my concerns regarding the fuel tank measurement capability He also told me if the wait time was to long they would drive home and pick me up when my car was done. More

by Cat Lady
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Garcia 5 stars
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Jun 28, 2023 -

Napoli Nissan responded

Thank you for the positive review! We're glad that Josh was able to address your concerns and provide excellent customer service. Josh is an asset to our team and will be happy to know this feedback. At Napoli Nissan, we strive to go above and beyond for our customers. Have a great ride!

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