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Napoli Nissan - Service Center

Milford, CT

4.6
1,429 Reviews

1,429 Reviews of Napoli Nissan - Service Center

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August 08, 2023

Dealer was great he goes the extra miles to satisfy my need. Great customer services. More

by KENEISHATOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 08, 2023 -

Napoli Nissan responded

Hi Keneisha!Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our dealer at Napoli Nissan and that they went above and beyond to meet your needs. We'll see you next time!

August 08, 2023

Luis was very professional and courteous. I wish the oils change would not take so long! Otherwise great place. More

by MICHELLEBAERGARIVERA77@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Napoli Nissan responded

We appreciate your feedback! It's great to know that Luis provided professional and courteous service during your visit at Napoli Nissan. We'll work on improving our oil change times for a quicker experience next time. Thanks again!

August 08, 2023

I drop my car off they fixed what was wrong and everything was good The service department was great. More

by skello2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Napoli Nissan responded

We're glad to know that our service department at Napoli Nissan was able to take good care of your car. Thanks for the positive feedback, and we look forward to serving you again in the future!

August 08, 2023

Great customer service and work done to my car glad I chose this dealer Ty More

by giovannidacruz714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Napoli Nissan responded

Thank you for your kind words and for choosing us for your car service needs. We're thrilled to hear that you had a positive experience with our team at Napoli Nissan! Safe travels!

August 07, 2023

This dealership had very efficient, fast and reliable service. My vehicle was done in a timely manner. More

by ERINL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 08, 2023 -

Napoli Nissan responded

We're glad to know you found our service at Napoli Nissan efficient and reliable! Thanks for the positive feedback, we appreciate it. Safe travels in your vehicle!

August 06, 2023

Jose in service was the greatest help and all. the team working are excellent. They explained everything so.clearly that even.this Ole Grandma could understand what they were explaining. Best serv More

by parejoanne68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor- Sales! Jose service.
Aug 07, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're happy to hear that Jose and our team at Napoli Nissan were able to provide you with such a positive experience. We appreciate your support and see you again!

August 05, 2023

I'm not sure what the service department did to my car or if I was sold a lemon ! But I'm very unhappy with this purchase! I currently have no vehicle! My car is having difficulty going into drive and cur More

by janayajones
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

The service team exemplify a unity in getting the day's work, including satisfying customers, and know how to speak proper. More

by LJCMERCADO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Napoli Nissan responded

We appreciate your feedback! It's great to know our service team at Napoli Nissan was able to meet your expectations. We strive for customer satisfaction and clear communication every day. Thanks again!

August 03, 2023

Professional and friendly staff. Job is done in a timely manner. However, Repairs are very costly. More

by JUDITH.PARODIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Napoli Nissan responded

Hey Judith, we appreciate your positive feedback about our professional and friendly staff. We'll take note of your feedback on repair costs and strive to improve in that aspect. If you have any other questions or concerns, feel free to reach out!- The Napoli Nissan Team

August 03, 2023

It was quicker than I thought. They are always very helpful and friendly when I come by for service. More

by DEVYNSERRANO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Napoli Nissan responded

Thank you for leaving us with a great review, Devyn! We appreciate you coming to Napoli Nissan!

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