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Napoli Nissan - Service Center

Milford, CT

4.6
1,428 Reviews
Call Service Center (203) 877-5141

1,428 Reviews of Napoli Nissan - Service Center

Sort by
September 03, 2023

Everyone is very friend and professional clean environment service done in timely fashion Always willing to accommodate with any issues More

by RWILKERSON41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're delighted to know you had a positive service experience at Napoli Nissan. We always aim for timely service and accommodating any issues that may arise. Have a great ride!

September 02, 2023

The service was done in a timely manner and everything was done to my satisfaction. Thanks More

by TCFRAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Napoli Nissan responded

Thank you for sharing your prompt service experience with our team at Napoli Nissan! We'll see you next time! Have a great ride!

September 02, 2023

Everything was explained to me before the work was done and work done in a timely matter More

by LKDEFILIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Napoli Nissan responded

Thank you for taking the time to provide feedback on the service we provided. We're delighted to hear that you had a positive experience with us at Napoli Nissan! Safe travels!

September 02, 2023

Luis was helpful, informative, and courteous. I highly recommend getting your car serviced at Napoli Nissan. More

by SAM S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Napoli Nissan responded

Hey Sam, thank you for the positive review! We're glad to know Luis provided you with a positive service experience at Napoli Nissan. We appreciate your recommendation and look forward to serving you again in the future! Safe travels!

September 01, 2023

Great service as always at Napoli. Service was smooth and waiting area was clean and comfortable More

by MilfordSoul68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Napoli Nissan responded

Thank you for the feedback! We're pleased to hear you had a great service experience at Napoli. We aim to provide smooth service in a clean and comfortable environment. If you have more questions or need assistance, we're here for you!- The Napoli Nissan Team

September 01, 2023

over $500 for a new driver’s side door door handle and installation. The extended warrantee I purchased for $500 when I bought this at Napoli used in September 2022 did not cover this. Way overpriced! More

by CDIGIOVANNI0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Napoli Nissan responded

It's disappointing to learn about your dissatisfaction with the cost of service and that your extended warranty didn't cover it. We aim for transparency in our pricing and services, so let's discuss this further to ensure you're fully informed. Please reach out when it is convenient for you. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

August 31, 2023

Good dealership I recommend anyone to buy a car there and get there car service More

by Kamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Napoli Nissan responded

Hi Kamal! We appreciate your recommendation and the shoutout to our team at Napoli Nissan! Thank you for your business!

August 29, 2023

Efficient courteous and timely could not have been more pleased I walked oit informed and satisfied More

by CLUZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Napoli Nissan responded

Thank you for choosing Napoli Nissan for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

August 29, 2023

Staff was very nice and the service was excellent we always get great service . Thanks guys More

by MARYSOL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Napoli Nissan responded

Hey Mary, thank you for the positive review! We're delighted to hear that you had a great experience with our team and received excellent service. We'll see you next time! Have a great day! - The Napoli Nissan Team

August 27, 2023

No complaints. Enjoyed the video of my car Everything was as expected and I have no complaints More

by Elobo1
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Aug 28, 2023 -

Napoli Nissan responded

Thank you for choosing Napoli Nissan for your car's needs! We look forward to assisting you again in the future! Safe travels!

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