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Napoli Nissan - Service Center

Milford, CT

4.6
1,427 Reviews
Call Service Center (203) 877-5141

1,427 Reviews of Napoli Nissan - Service Center

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September 15, 2023

My dealings were with Omar. His customer service was outstanding. I also followed up on their recommendations. More

by JCONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Sep 18, 2023 -

Napoli Nissan responded

We're delighted to know that you had an outstanding experience with Omar at Napoli Nissan. Thank you for following up on our recommendations and sharing your feedback!

September 15, 2023

Napoli’s service department’s management and staff are professional, knowledgeable and courteous. I recommend Napoli’s service department. More

by guitarlens44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 18, 2023 -

Napoli Nissan responded

We appreciate your recommendation and kind words about our service department at Napoli Nissan! Our team is always here to provide top-notch assistance. Thanks for sharing your experience with us!

September 15, 2023

Your service, man and managers were very professional and helpful to me. I was very satisfied with their problem-solving and speediness. Thank you!!! More

by JOSEPHI0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geno.
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Sep 18, 2023 -

Napoli Nissan responded

Joseph, we're glad to know our team at Napoli Nissan was able to assist you efficiently and professionally. Thanks for your positive feedback!

September 15, 2023

The Nissan dealership did a very nice job servicing my car. They explained everything that needed to be done and checked with me on the price prior to the service. There was a problem with my brakes they More

by Janicem0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Napoli Nissan responded

Janice, we're glad to know our team at Napoli Nissan was able to help with your brake issue and keep you informed throughout the process. We appreciate your feedback!

September 15, 2023

Everyone is Friendly Helpful on every level Accommodating Service is fast Fair prices Great stock Comfortable showroom More

by Tracy Egan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Napoli Nissan responded

Tracy, we're delighted to know you had a positive experience at Napoli Nissan! Thanks for highlighting our friendly team and comfortable showroom. We appreciate your support!

September 14, 2023

Great communication & follow up. Appreciate the care and attention that was provided for my family needs. More

by Mkanderson750@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Napoli Nissan responded

Hey Anderson, we're glad to know that our team at Napoli Nissan was able to provide you with a great experience. Thank you for your kind words, we appreciate it! We'll see you next time. Safe travels!

September 13, 2023

Josh. Was courteous and professional He delivered on what he promised Great job Would go back when needed More

by mrrjhsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Sep 13, 2023 -

Napoli Nissan responded

We're glad to know that Josh provided you with a professional service experience at Napoli Nissan. We appreciate your feedback, and we look forward to assisting you again when needed! Safe travels!

September 12, 2023

The service department did great job fixing my shifter problem. I was kept informed. Very friendly. More

by fpcap54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're glad to know our service department at Napoli Nissan was able to assist with your shifter problem and kept you well-informed throughout the process. We'll see you next time! Safe travels!

September 12, 2023

It was quick and easy i’ll definitely go back and get my car serviced here again More

by emayzler83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're pleased that our team provided you with a great service experience during your visit. We appreciate your support and see you again! Safe travels!- The Napoli Nissan Team

September 09, 2023

I dealt with Josh Garcia, and he was very respectful and courteous. it was a good experience. More

by ski3men3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're delighted to hear that you had a respectful and courteous experience with Josh at Napoli Nissan. We'll see you next time! Have a great ride!

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