Back

Napoli Nissan - Service Center

Milford, CT

4.6
1,425 Reviews

1,425 Reviews of Napoli Nissan - Service Center

Sort by
October 12, 2023

Luis did a great job explaining the condition of my front breaks. I had also explained how the A/C was not cooling my car. He had it checked and no visible problems could be seen. He explained they would More

by NRSYLVAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Napoli Nissan responded

We're glad to know Luis was able to assist you with your car issues at Napoli Nissan. We appreciate the feedback and look forward to helping you again in Spring! - Napoli Nissan

October 11, 2023

I can always count on Luis and Napoli to get the job done in a timely fashion and at a responsible price. I buy my vehicles at Napoli and service them here as well. I highly recommend Napoli service. More

by SHANALVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Napoli Nissan responded

It's great to know that Luis and the Napoli Nissan team have consistently provided you with timely and reasonably priced service. We appreciate your recommendation!

October 08, 2023

Great experience all around… good customer service, friendly, trustworthy, no up selling, no long wait time. More

by isahargrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Napoli Nissan responded

We're delighted to know you had a great experience at Napoli Nissan! We strive for excellent customer service and efficiency. Thanks for your review!

October 05, 2023

Very friendly staff. Ready to answer any questions you may have. The work they do on your car is excellent More

by PATRICIAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Napoli Nissan responded

Hey Patricia, we appreciate your kind feedback about our team and service at Napoli Nissan! We're always here to answer any questions you may have. Thanks for the review! Safe travels!

October 05, 2023

Especialmente por qué tiene personal que habla español y por atenderme después del trabajo o sea 4:30 en adelante More

by Salvador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Napoli Nissan responded

Salvador, gracias por tu comentario. Nos alegra saber que nuestro equipo de Napoli Nissan pudo atenderte en español y fuera del horario laboral. ¡Esperamos verte pronto!

October 03, 2023

The representative was amazing. Great customer service, I look forward to coming back and receiving more great customer service More

by WEEZIE0249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Napoli Nissan responded

Hey Weezie, we're delighted to know you had a great customer service experience with our representative at Napoli Nissan! We look forward to providing more excellent customer service on your next visit. Thanks for the review! Safe travels!

September 30, 2023

The service team listened to the issues with my car and quickly provided an explanation of required repairs. Napoli service team kept me informed of the status of repairs and was very professional. More

by fgritsko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
omar
Oct 03, 2023 -

Napoli Nissan responded

We're glad to know our service team at Napoli Nissan was able to assist you effectively and keep you informed throughout your vehicle's repair process. Thanks for sharing your positive experience with us! We'll see you next time. Safe travels!

September 30, 2023

They always provide great service from beginning to end of getting job done on vehicle. More

by LOUIEPADILLAJOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Napoli Nissan responded

Hey Jose, thank you for your loyalty and for choosing Napoli Nissan for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

September 28, 2023

Muy buen servicio lo recomiendo a otras personas el personal que me atendió fue excelente More

by LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
Sep 29, 2023 -

Napoli Nissan responded

Laura, Muchas gracias por tus amables palabras y recomendación. ¡Esperamos que vuelvas a visitar nuestro equipo pronto! - Napoli Nissan

September 27, 2023

The service people are very professional and the mechanics know there very knowledgeable and got the job done More

by DHART6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Napoli Nissan responded

We're glad to know that our service team at Napoli Nissan met your expectations with their professionalism and knowledge. Thanks for the positive feedback! Have a great day!

...
45
...