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Napoli Nissan - Service Center

Milford, CT

4.6
1,425 Reviews

1,425 Reviews of Napoli Nissan - Service Center

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October 19, 2023

Luis was the best ! Made the experience 10x easier. All the staff there are amazing and very friendly. More

by Demarks86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Napoli Nissan responded

We're so glad to know that Luis and the rest of our team at Napoli Nissan made your experience a great one! Thanks for sharing this positive feedback. Safe travels in your new vehicle!

October 19, 2023

I am very pleased with the service I receive at Napoli Nissan. My car's service is in good hands. More

by MARYOCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Napoli Nissan responded

This means so much to us, Mary! Thank you for trusting Napoli Nissan with your vehicle's care. We look forward to seeing you next time!

October 19, 2023

On time updates with my vehicle and called me back promptly. Will go again for service. More

by wrl831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Napoli Nissan responded

We appreciate you leaving us your feedback and love to hear that we've achieved a five-star experience for you. Thank you for coming to Napoli Nissan!

October 18, 2023

Very good with keeping on track and communication with what is happening with your vehicle More

by Sunrosehealing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Napoli Nissan responded

Thank you for your feedback! We take great pride in our commitment to keeping you informed and ensuring your vehicle is in the best possible condition. We understand how essential clear communication and timely updates are, and we're dedicated to delivering that for you at Napoli Nissan!

October 18, 2023

They were courtesy and friendly while serving me as a customer. The service was quick and I was made knowledgeable about everything they were doing More

by tspearman84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Napoli Nissan responded

We're glad to know that you had a positive experience at Napoli Nissan. Our team always aims for quick and informative service. Thanks for the review!

October 18, 2023

Omar was very professional helpful and friendly. We will be back for the next oil change. More

by HPAPPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 18, 2023 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

October 14, 2023

There is nowhere else that I would ever buy a car from, or take my car to, for repairs or to be inspected. Each department knows their responsibilities and performs them perfectly. More

by LENBETH3304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Napoli Nissan responded

We're so glad to know that you trust our team at Napoli Nissan for all your car needs. It's great to see that each department has been able to assist you effectively and efficiently. Thanks for the stellar review!

October 13, 2023

Great service when Junior is there. Not from anyone else. He is super attentive and explains everything well More

by JENNPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Napoli Nissan responded

Jenn, we're glad to know that Junior provided you with excellent service at Napoli Nissan. We appreciate your feedback and will pass along the kind words!

October 12, 2023

Great experience! I love that I walk in and Junior remembers my name. I feel welcome. great estimates on how long the work will take. Awesome communication and the More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Napoli Nissan responded

We're delighted to know that you had a great experience with Junior and our team at Napoli Nissan! It's wonderful to see how confident you felt driving your car after the work we performed. Safe travels on your trip to NYC, and thanks for sharing this review!

October 12, 2023

Very professional crew. One of the reason I have bought 4 car from you guys More

by Vfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Seguin, Josh farcia,
Oct 13, 2023 -

Napoli Nissan responded

Thank you for trusting Napoli Nissan with your loyal business! We're grateful for your support and look forward to working with you next time!

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