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Napoli Nissan - Service Center

Milford, CT

4.6
1,424 Reviews
Call Service Center (203) 877-5141

1,424 Reviews of Napoli Nissan - Service Center

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August 08, 2024

Easy to work with. They don't push you they listen to what you're saying. More

by cmccullouch05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Napoli Nissan responded

We appreciate the kind words and are glad you felt listened to during your visit. Thank you for choosing Napoli Nissan!

August 07, 2024

Jonathan assisted me when we arrived and immediately assisted us. Junior was great as well. More

by RICHARD.DICKINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Aug 08, 2024 -

Napoli Nissan responded

We're happy to hear it, Richard! Thanks for choosing Napoli Nissan!

August 07, 2024

Fast, efficient and quality work. I am always confident Napoli Nissan will provide the best service. More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Napoli Nissan responded

Thank you for rating us five stars, Santos! - Napoli Nissan

August 07, 2024

I like how informative the experience always is, never feel like i’m being upsold. More

by MSULLIVAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

Thank you for leaving Napoli Nissan five stars! We'll see you next time!

August 04, 2024

Team is very professional and kind. They are always there for me if I need help. More

by JOANNASOLTYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Napoli Nissan responded

Hi Joanna, we're pleased to hear that our team is professional and kind and that they’re always there to help when you need it at Napoli Nissan. We look forward to serving you again! Safe travels!

August 03, 2024

Great customer service. Wait was less than 1 hour. Received a Birthday discount on my service work. Very Happy customer. More

by slocke69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Napoli Nissan responded

We're delighted to hear you had a great experience with our team at Napoli Nissan and enjoyed the birthday discount! We look forward to serving you again! Safe travels!

August 02, 2024

Have done business with Napoli over 30 years. Very happy with service and sales. Very convenient locAtion . Like my Nissan Altima and have 7 year extended warranty More

by tcdautel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Napoli Nissan responded

Thank you for your loyalty and kind words about Napoli Nissan! We're delighted to hear you're enjoying your Altima and the extended warranty. We look forward to serving you for many more years!

August 02, 2024

Very friendly and service is fast not waiting all day in and out in less than 1 hr More

by venust74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Napoli Nissan responded

We’re glad to hear that you found our service friendly and fast, with no long waits at Napoli Nissan. We look forward to serving you again! Safe travels!

August 02, 2024

I had a very good experience with this dealership thank you Rick and Frank I'm very happy with my 2024 Nissan Murano More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Napoli Nissan responded

Hi Michael, we're delighted to hear that Rick and Frank made your experience at Napoli Nissan a great one. Enjoy your new 2024 Nissan Murano!

August 01, 2024

Very poor communication. Worrible experience with buying the car the. Dealing with all the preexisting problems the car had , trying to get follow up and not hearing back for More

by Obriencorey
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone I have dealt with
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