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Napoli Nissan - Service Center

Milford, CT

4.6
1,424 Reviews
Call Service Center (203) 877-5141

1,424 Reviews of Napoli Nissan - Service Center

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August 16, 2024

Son bien buenos en lo que hacen son bien respetuosos y estoy Ben Alegre con el servicing More

by MADELYNER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Napoli Nissan responded

¡Gracias por la excelente reseña! ¡Esperamos verte nuevamente en el futuro! - Napoli Nissan

August 16, 2024

Addressed the issue but did take longer then expected to change out wheel locks on tires. More

by jeffreyallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Napoli Nissan responded

Thank you for the review and feedback, Jeffrey. We appreciate your patience during your visit and hope we have the opportunity to provide you with a more efficient experience next time! - The Napoli Nissan Team

August 16, 2024

Perfect job, cordially i,fast work the best dealer I will be back soon thank you More

by Analu2810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazaro the best
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Aug 19, 2024 -

Napoli Nissan responded

Thank you for the fantastic review! Our Napoli Nissan team looks forward to seeing you again soon!

August 14, 2024

I had a very good time and they gave me a beautiful car I am in love with my new car More

by Helen Drayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Napoli Nissan responded

Thank you for the kind words, Helen! We look forward to seeing you again! - Napoli Nissan

August 13, 2024

Failed to replace broken windshield wipers and detail car prior to delivery. Have not returned call regarding information on Blind Spot Detection system. More

by kpbaccari
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Frank Acampora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Napoli Nissan responded

We regret any inconvenience or frustration experienced during your visit. Please reach out to us so we can address these issues promptly. Thank you, Scott Haverl - General Manager - 203-877-5141

August 09, 2024

I have been dealing with Napoli for many years and have always been very satisfied with their service. More

by BLSHOOP21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Napoli Nissan responded

Thank you for your loyalty and continued support of Napoli Nissan! We're delighted to hear that our service has consistently met your expectations. Looking forward to serving you again in the future!

August 09, 2024

Had a great experience! Easy to make appointment. quick diagnosis and fix! Thanks to Josh and Napoli Nissan! Love my Rogue! More

by ilenersiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
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Aug 12, 2024 -

Napoli Nissan responded

We're delighted to hear you had a great experience with Josh and the team at Napoli Nissan! Thanks for trusting us with your Rogue and please don't hesitate to reach out if we can be of service again in the future!

August 08, 2024

I can always get an appointment when I call. The staff very responsive and explained any issues in detail. More

by BMR0954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

We're glad to hear that our team at Napoli Nissan has been responsive and accommodating with your appointments. Thanks for sharing your positive experience!

August 08, 2024

Very happy with service I enjoyed the coffee and the wait time came as expected. I liked the videos of the car More

by WILLS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed the coffee and found our service at Napoli Nissan satisfactory. We appreciate your feedback on the car videos as well!

August 08, 2024

It was my first oil change since I got my car. Everyone Friendly and helpful. My appointment was for 10:30 and they didn't take me until 11:00. It was a busy morning. More

by MARJOLAW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

Marjolaw, thanks for your patience and understanding during a busy morning at Napoli Nissan. We're glad to hear our team was friendly and helpful!

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