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Napoli Nissan - Service Center

Milford, CT

4.6
1,421 Reviews

1,421 Reviews of Napoli Nissan - Service Center

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January 21, 2021

Friendly service and great communication skills regarding repairs to my SUV. Service was quick and my car came back freshly washed. Even Ricky Mills stopped by and said hello. More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Great service. Can always count on reliable service. friendly staff. Maintenance done correctly. Would recommend to anyone looking to buy new and used. A plus. More

by WILLIEROUNDTREE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Napoli, Tommy Nevue
January 21, 2021

Horrible follow up service from management. Not what I expected from Nissan. I’m Disappointed. I have been waiting over two week for my issue to be resolved. More

by DALINA932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

It was a good experience. The staff was friendly and knowledgeable. The car was finished in a timely time. I will bring the car back again. More

by Lensley.gay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Service was great prompt Efficient and the service rep kept me abreast of what was going on with my car. My car was ready before promised and they let me know what was needed and urgent and what could sti More

by TOYOCORO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Got in for my scheduled took under an hour ! Friendly service and prompt quality I will bring my car there for service all the time More

by LBMARQYL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Always a positive experience. Junior always gives me the white glove treatment. I have been coming to Napoli for 5 years. My car is always ready at the time you commit to. More

by BMARGOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Excellent service said car would be ready in an hour and it was. Very pleased Preformed work that I needed done and also checked fluids and tire rotation More

by FEDEXGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

The Service Representive was very professional. I got both cars back in a timely manner. My only suggestion is to remove some chairs from inside the service waiting room. Or you can have sitting charts p More

by PJEU23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Always professional and friendly. Also very helpful explaining each service appointment. I have purchase 3 cars from this dealership and have also had 2 relatives purchase cars here. Great dealership More

by debbienorthford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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