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Napoli Nissan - Service Center

Milford, CT

4.6
1,431 Reviews

1,431 Reviews of Napoli Nissan - Service Center

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February 12, 2021

I had a 730 am appt. The mechanics didn't take my truck in till after 8 am and took their sweet time diagnosing a service engine light. Then wanted to replace a catalytic converter and cps sensor for 2100 More

by RICKMORRISSETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Service was immediate, courteous, and professional. I've been dealing with Napoli Motors exclusively for over 30 years and would never consider any other dealership. More

by LENBETH3304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Marissa is as always very attentive. Great customer service and detailed. Plus she is good with my kid and very patient. She always takes me in even on short notice! More

by BRENDAVELEZ425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Our tires were rotated and oil was changed in less than an hour! Great service as usual! We have the service plan and it was worth every penny. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

Everyone was great!!! Especially Junior for making this process so easy for me and keeping me informed through the whole thing. Thank you again! For everything More

by SHANNONSTACY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

The service I received on Saturday was great like the many other times. Junior is exceptional with providing customer service and knowledge on work to be performed on vehicles. More

by New car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

Great sec. Great customer svc nice associates & dependable. . I am glad to be a new customer. Will report when I have my 5000 mile service. More

by Pitstopdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

I recently went for an oil change and the service was done with great quality and quickly. Junior was able to help with any questions that I had and then some. I will definitely be back for any other rep More

by GONZALEZ_MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Service Dept. was very friendly and very helpful. Luis told me about a recall that I did not hear from Nissan Corporate. I still did not get the recall notice yet. I will always return to Napoli Nissan fo More

by edcorella55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Very professional work with excellent communication. The SM Rueben, the service writers, and technicians are all great at what they do.. I never had a negative experience. More

by JOHNPSIMKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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