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Napoli Nissan - Service Center

Milford, CT

4.6
1,488 Reviews

1,488 Reviews of Napoli Nissan - Service Center

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May 17, 2021

Friendly service team. Goes above and beyond to make sure your vehicle gets in when you ask for it. No upselling of services or products. Straight to the point on what is needed for your car. I appreciate th More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

I’m not sure in all honesty and fairness. My service associate, Luis, was pleasant and I believe he did all he could to help me. But I’m not sure that the service manager (Ruben) did all he could withi More

by vp122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

The service was great, the staff was polite and very helpful . The waiting are was okay . The position of the TV was at an angle so you had to turn your head to watch. As a senior it was quite uncomfort More

by W.C.MOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
May 14, 2021

I always use Napoli Nissan for service. Louis explained what needed to be done about how long it would take and the cost. I am very pleased with the help Louis gave me and with the service I received. More

by GOLDENPAWS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Great service. Luis was friendly, knowledgeable, and patient. All my experience with the Napoli service department has been excellent. Thank you very much. Two words. More

by AVERY.REGINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Junior is amazing. Always respectful, courteous and helpful. Service was good. Spoke to sales person about new Rogue. I do plan to buy with in the next 2 months but could not agree in a price for m More

by ANNE.THEODOREHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

Best place to have your car serviced! Knowledgeable and friendly staff. Junior in-service is professional and friendly every time I visit. Quality work. I will definitely be back. More

by Lisas5968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Everyone was prompt, courteous and helpful with the extended warranty confirmation. It was good that there were no unexpected surprises when the bill was presented. More

by NOEMAIL3
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Great service from the entire Napoli team from scott , Jr and everyone .. why would you ever go anywhere else .. Really very trustworthy and that’s what matter most to me More

by STACEY_PHELAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Very friendly and helpful. Answered my questions that I had on my 2021 Frontier that I was purchasing. Found the garage area very neat and organized. More

by Balsam62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Nevue
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