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Napoli Nissan - Service Center

Milford, CT

4.6
1,433 Reviews

1,433 Reviews of Napoli Nissan - Service Center

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May 24, 2021

Luis was very informative about wha I needed and gave me a time frame for the work. He also checked with the manager about oil pan issue. More

by Jigga1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Excellent service. Jose and Marissa are great. Napoli provided Lyft ride home and back to pick up car which I really appreciated, super convenient and no hassle even during a work day. More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
May 20, 2021

Having asked several service exiting customers if they were happy, YES, I decided to lease my Rogue with Napoli. Very friendly staff. There service is why buy More

by Pitstopdog
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

One of the best customer service. Friendly, respectful, compromise and dedicate employees. Luis Arboleda thank you for your support, excellence service and honesty. May God bless you all. More

by NOEMAILNAPOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Thank you Nissan friend for your help and your wonderful service,especially good man Lewis in service department,Erik the the sals man they are wonderful team ,I recommend Napoli Nissan to all my friends an More

by HAMMADOSANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Friendly service team. Goes above and beyond to make sure your vehicle gets in when you ask for it. No upselling of services or products. Straight to the point on what is needed for your car. I appreciate th More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

I’m not sure in all honesty and fairness. My service associate, Luis, was pleasant and I believe he did all he could to help me. But I’m not sure that the service manager (Ruben) did all he could withi More

by vp122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

The service was great, the staff was polite and very helpful . The waiting are was okay . The position of the TV was at an angle so you had to turn your head to watch. As a senior it was quite uncomfort More

by W.C.MOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
May 14, 2021

I always use Napoli Nissan for service. Louis explained what needed to be done about how long it would take and the cost. I am very pleased with the help Louis gave me and with the service I received. More

by GOLDENPAWS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Great service. Luis was friendly, knowledgeable, and patient. All my experience with the Napoli service department has been excellent. Thank you very much. Two words. More

by AVERY.REGINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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