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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,022 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,022 reviews

May 16, 2023

It was a pleasure to work with Luis and it was nice to get a video with my tech explaining everything! More

by zarboleda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Napoli Nissan responded

We're thrilled to see that you enjoyed working with Luis and that he provided excellent communication throughout your service experience here at Napoli Nissan. Thanks for choosing us for your automotive needs!

May 16, 2023

The excellent care & concern for my 2018 Nissan Sentra continues to happen at Napoli Nissan, thanks to my Outstanding & Professional service advisor…Junior Sequi! And once again, I am completely happy and More

by PAPAMAZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Napoli Nissan responded

We are happy to see you had another positive experience with Junior and the service team at Napoli Nissan! We appreciate you continuing to choose us to care for your 2018 Nissan Sentra and for your kind words! We look forward to seeing you again! Thank you!

May 16, 2023

Great job , friendly people and on time delivery. . Very professional staff and clean dealership . Will go back for service. More

by SIRDUNKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

Napoli Nissan responded

We're glad you had a positive visit to our dealership and feel confident returning for your service needs! We appreciate the kind words and five-star rating, and look forward to seeing you again soon! Thank you! - Napoli Nissan

May 16, 2023

They took care of what was needed with my paper work and my car great service. More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon and Omar
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May 18, 2023 -

Napoli Nissan responded

Thanks for sharing your experience, Diane! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Napoli Nissan Team

May 12, 2023

Great team Manager Brendon was exceptional in taking care of my Air Compressor and Omar excellent customer in the service department. I would recommend Nissan to everyone. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon and Omar
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May 16, 2023 -

Napoli Nissan responded

We're delighted to hear that Brendon and Omar provided you with exceptional service for your vehicle, Diane! The team at Napoli Nissan appreciates your recommendation and hopes to see you soon for any future needs. Drive safely!

May 11, 2023

I am extremely satisfied with the outstanding service and courtesy I received recently, for my 2018 Nissan Sentra, from my excellent service advisor, Junior Sequi, and the entire Napoli Nissan service team! More

by PAPAMAZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Napoli Nissan responded

John, we're so glad to hear about your great experience with Junior & the team here at Napoli Nissan! We appreciate you taking the time to share this kind review and look forward to serving you & your Sentra again in the future. Take care!

May 10, 2023

Friendly, professional and took the time to address my issue.Took multiple hours of waiting and some reaching out to Nissan on my part, but not the dealer’s fault More

by Colleen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Luzardo
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May 12, 2023 -

Napoli Nissan responded

Thank you for sharing your experience, Colleen. We appreciate you giving us the opportunity to assist you and hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Napoli Nissan Team

May 10, 2023

Good customer service keeps you informed of status of work Nice waiting area but could be bigger More

by noemail@email.com
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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May 12, 2023 -

Napoli Nissan responded

Thank you for the review and feedback! We appreciate you visiting us here at Napoli Nissan and hope we can be of service again in the future!

May 10, 2023

Courteous, helpful without being to pushy. My current car was in the garage, salesperson Victor offered to pick me up, so I could get there to look at a car that I had viewed on line, which More

by Dianecody1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Morales
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May 12, 2023 -

Napoli Nissan responded

Thank you for taking the time to leave us a review! We appreciate you trusting Victor & the Napoli Nissan team with your recent purchase and hope you enjoy your new vehicle!

May 08, 2023

Napoli Nissan was attentive. Scheduling was easy and the work was completed as promised. I'd love to suggest that just as you all sent me a video showing that I needed extra work More

by JOLYNWALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023 -

Napoli Nissan responded

It's wonderful to know that our Napoli Nissan team completed your work as promised! We appreciate your feedback and will make sure it is taken into consideration. Thank you for trusting us with your vehicle needs - we hope to serve you again next time!

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